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Job Summary

Knowledge Skills and Abilities

• Knowledge of budgeting principles, financial reporting, and accounting procedures
• Understanding of NCAA, conference, and institutional compliance and financial regulations
• Basic Computer Skills 
• Good ability to analyze budgets, financial data, and operational performance 
• Strong ability to prioritize tasks, manage multiple projects, and meet deadlines 
• Good communication skills, verbal, written, and interpersonal 
• Ability to interact professional with internal departments, athletes, vendors, and external partners Ability to work with minimal supervision while effectively contributing to team goals
• Ability to adapt to change 
• Ability to handle sensitive information with discretion 
• Ability to interpret and apply university and NCAA policies consistently 

Essential Job Functions

• Assists with processing and monitoring purchase requisitions 
• Administers athletic department purchasing guidelines 
• Manages and oversees the ticketing process for all athletic events, including sales, distribution, and day-of-event operations 
• Assist in coordinating ticket sales through various platforms (online, box office, and group sales) 
• Works with external vendors and university partners to ensure smooth ticketing operations 
• Ensures compliance with NCAA and university policies and regulations regarding ticket sales 
• Provides exceptional customer service to ticket holders, ensuring all inquiries are addressed promptly and professionally 
• Troubleshoots issues and provides on-site support during events 
• Assists in managing season ticket holder accounts and benefits 
• Supports budget preparation and help with the management of ticket related financial data 
• Assists in reconciling ticket sales 

Qualifications