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Job ID: 135796

Metrics Analyst (7399U)
University of California Berkeley

Date Posted Jan. 6, 2020
Title Metrics Analyst (7399U)
University University of California Berkeley
Berkeley, CA, United States
Department Business Process Management Office
Application Deadline Open until filled
Position Start Date Available immediately
  • Professional Staff
  • Research/Technical/Laboratory
    Administrative Support/Services

Metrics Analyst (7399U)

About Berkeley

At the University of California, Berkeley, we are committed to creating a community that fosters equity of experience and opportunity, and ensures that students, faculty, and staff of all backgrounds feel safe, welcome and included. Our culture of openness, freedom and belonging make it a special place for students, faculty and staff.

The University of California, Berkeley, is one of the world's leading institutions of higher education, distinguished by its combination of internationally recognized academic and research excellence; the transformative opportunity it provides to a large and diverse student body; its public mission and commitment to equity and social justice; and its roots in the California experience, animated by such values as innovation, questioning the status quo, and respect for the environment and nature. Since its founding in 1868, Berkeley has fueled a perpetual renaissance, generating unparalleled intellectual, economic and social value in California, the United States and the world.

We are looking for equity-minded applicants who represent the full diversity of California and who demonstrate a sensitivity to and understanding of the diverse academic, socioeconomic, cultural, disability, gender identity, sexual orientation, and ethnic backgrounds present in our community. When you join the team at Berkeley, you can expect to be part of an inclusive, innovative and equity-focused community that approaches higher education as a matter of social justice that requires broad collaboration among faculty, staff, students and community partners. In deciding whether to apply for a position at Berkeley, you are strongly encouraged to consider whether your values align with our Guiding Values and Principles, our Principles of Community, and our Strategic Plan.

Application Review Date

The First Review Date for this job is: January 17, 2020

Departmental Overview

The Business Process Management Office (BPMO) provides portfolio and project management, process improvement, and change management services to ensure alignment and accountability of strategic projects in support to the Vice Chancellor of Administration and associated units, including the newly-formed service-delivery regions.

As a member of the Metrics & Reporting Team in the Business Process Management Office (BPMO) in the VCA Immediate Office, the position involves analytical studies on a variety of policies, processes, projects, programs and issues in support of functions, programs and organizational units, as well as in research of new or changing systems, processes and programs within the VCA Division.


Develops and presents complex proposals and/or plans on a broad range of metrics and reporting issues to include problem identification, costs, benefits and options. Provides in-depth and highly complex data analysis and reporting services to UCB client units across a broad spectrum of programs, policies and initiatives by facilitating, developing and implementing projects that provide the following services:
  • ad hoc data analysis
  • self-serve operational reports
  • strategic metrics programs
  • survey services
  • Other as assigned

Participates in BPMO process improvement projects by providing expertise and leading or participating in the following activities:
  • Intake business case analysis
  • Gather baseline data and identify what data will be needed throughout project (includes process metrics)
  • Identify, develop and track project and process measurements of success
  • Identify, develop and track quarterly portfolio health metrics
  • Other as assigned

Provides on-going deliverables to the VCA Immediate Office.

Participates in change management activities including developing Training, Job aids and Communications tailored to specific audiences utilizing stakeholder analysis methodologies.

Makes high-level contacts of a sensitive nature, internally and externally requiring discretion and diplomacy in order to negotiate with or persuade officials to adopt the proposed solution.

Leads and directs a wide variety of metrics and reporting related solutions and projects, and follows through with all levels of staff and individuals inside and outside the organization, utilizing meeting facilitation and project management skills and interacting with participants at all levels of the organization from line staff to leadership.

Proposes, leads and/or participates on data and reporting systems committees and working groups. Researches, summarizes and presents to campus-wide audiences best practices in field. Leads and manages the Berkeley Metrics Interest Group.

Required Qualifications
  • Thorough knowledge or ability to learn of campus processes, protocols and procedures.
  • Strong analytical/problem-solving skills.
  • Strong communication and interpersonal skills to communicate effectively with all levels of staff and influence, both verbally and in writing.
  • Small to mid-level project management skills.
  • Ability to multi-task with demanding timeframes.
  • Ability to use discretion and maintain all confidentiality.
  • Bachelor's degree in related area and/or equivalent experience/training
  • Skills in:
  • technical report building in a variety of systems
  • data acquisition
  • data and financial analysis
  • report writing
  • statistical analysis
  • data visualization
  • a variety of tools and systems to produce data analysis and visualization services and deliverables such as Python, R, SQL, SPSS, Tableau

Salary & Benefits

This is an exempt, monthly paid position. Annual salary is commensurate with experience within the range of $90,000 - $110,000.

For information on the comprehensive benefits package offered by the University visit:

How to Apply

Please submit your cover letter and resume as a single attachment when applying.

Conviction History Background

This is a designated position requiring fingerprinting and a background check due to the nature of the job responsibilities. Berkeley does hire people with conviction histories and reviews information received in the context of the job responsibilities. The University reserves the right to make employment contingent upon successful completion of the background check.

Equal Employment Opportunity

The University of California is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. For more information about your rights as an applicant see:
For the complete University of California nondiscrimination and affirmative action policy see:

To apply, visit


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