Search for University Jobs in Staff & Non-Managerial Professionals

Job ID: 181281

IT Technician (SHORT-TERM, TEMPORARY)
West Valley-Mission Community College District


Date Posted Mar. 14, 2022
Title IT Technician (SHORT-TERM, TEMPORARY)
University West Valley-Mission Community College District
Saratoga, CA, United States
Department
Application Deadline Open until filled
Position Start Date Available immediately
 
 
  • Part-Time/Temporary Staff
  • Information Technology
 
 


IT Technician (SHORT-TERM, TEMPORARY)

West Valley-Mission Community College District


Closing Date:

Definition:

SHORT-TERM, TEMPORARY STAFF POOL

This recruitment is being conducted to fill temporary assignments for the upcoming semester that can begin as soon as summer 2022. Applications for Short-Term, Temporary Staff pools are continually accepted (unless otherwise specified) by the District and will be added to the application pool for review by hiring authorities on an as-needed basis. Should you be invited for an interview, you will be contacted by a District representative.

POSITION DEFINITION

To perform responsible technical duties related to computer hardware and software customer support and training; provide project support and maintenance for new and modified systems and programs; support server technologies; and to maintain, install, troubleshoot, and configure desktop computers and related peripheral equipment.

Assignment:

This is a temporary, hourly position, with possible assignments located at either WVMCCD campus:
  • Mission College, Santa Clara, CA
  • West Valley College, Saratoga, CA


Generally, most assignments are Monday-Friday, 8:30am-5:00pm. Hours may vary depending on departmental needs.

Salary and Benefits:

$46.45 (hourly)

Due to the temporary nature of this position, benefits are not included.

Minimum Qualifications:

Any combination of experience and education that would provide the required knowledge and abilities is qualifying. A typical way to obtain the required knowledge and abilities would be:
  • Two years of responsible technical information technology experience.
  • Equivalent to an Associates degree from an accredited college with major coursework degree in information systems or a related field.


Examples of Duties and Responsibilities:

Duties may include, but are not limited to, the following:
  • Coordinate and provide technical support, over the telephone, through email, remotely and/or in person to district personnel; troubleshoot and solve standard software, hardware, voice network, telecommunications and network problems.
  • Install, configure, troubleshoot, modify, and update district supported hardware and software as required by area of assignment.
  • Configure, maintain, and utilize systems management appliance as required.
  • Perform routine component replacements and upgrades as required by area of assignment.
  • Provide one-on-one training pertaining to the use of standard applications, equipment and/or systems, such as audio/video equipment, telecommunication equipment and systems, personal computers, laptop computers, mobile devices and general office software.
  • Provide first-level and second-level assistance to customers; verify the location of the problem; elicit information from end user on the nature of the issue; resolve issue or refer to higher level staff when necessary.
  • Ensure that new and upgraded systems work effectively with current systems and programs; determine and document proper installation parameters for software and hardware in order to ensure smooth integration, transition and efficiency.
  • Create user IDs, modify user profiles, re-set passwords, maintain email accounts, email distribution lists and perform regular file maintenance; set up user access permissions consistent with district policies and procedures; document changes and revisions.
  • Inform management of existing or potential problems; maintain problem logs; communicate with higher-level staff regarding documentation, testing and scheduling concerns; communicate installation, production and/or testing problems to users and keep them apprised of schedule changes.
  • Assist in system moves, adds and changes; review installation sites and plans.
  • Adhere to district standards for network and system hardware and software; develop network and system related documentation.
  • Perform duties related to asset management of hardware and software related to area of assignment; perform administrative duties such as data entry and billing activities.
  • Perform related duties as assigned.


For more information on this position and to apply, please visit our website at the following link: wvm.peopleadmin.com

Applicants who, due to a disability, require accommodations to complete the application, testing or interview process, please contact Human Resources at (408) 741-2174 to arrange for assistance.

West Valley-Mission Community College District is an Equal Opportunity Employer.

jeid-13c06bf498de8f4e938a07126c558841

 
Please reference AcademicKeys.com in your cover letter when
applying for or inquiring about this job announcement.
 
 

Contact Information

 
Please see the job description for contact details
pertaining to this university job announcement.

 

Refer this job to a friend or colleague!



New Search | Previous