Effective Transportation and mobility services are an important component of campus life, and reside under the purview of the Parking and Transportation Services department at the University at Buffalo. This position will oversee the Campus Transit Services contract (UB Stampede) comprised of 53,000 service hours annually, with service provided 24 hours a day, seven days a week. A new contract will be up for negotiation in 2022. The position involves contributing to campus transit planning, outreach to a variety of internal and external constituencies, fleet management, and leadership of members of our transportation team.
Key Accountabilities and Responsibilities:
Leadership, Management, Technical: Provide leadership and supervision to the team that delivers shuttle services on the three campuses; direct and indirect supervision of professional staff, clerical/customer service representatives, and a team of motor vehicle operators (shuttle drivers); develop route and schedule efficiencies; manage transportation infrastructure; monitor vehicle maintenance; utilize technology; report and track financial component of shuttle operation.
Leadership, Operations, and Planning: Oversee the Campus Transit Services contract (UB Stampede), comprised of 53,000 service hours annually with 24/7 service. Provide leadership to contract provider; manage, track and report on financial component of UB Stampede operation; oversee large conference and other special transit events; be available and responsive to evening staffing issues and on-call for campus emergencies.
Communication and Team Building: Serves as point of contact and maintains excellent working relationships with many campus departments; serves on various UB Committees; cultivates relationships with external entities including BNMC, Greater Buffalo Niagara Regional Transportation Council (GBNRTC) and Niagara Frontier Transit Authority (NFTA).
Planning, Sustainability, and Strategic Initiatives: Collaborates with the Director, and Director of Campus Planning (when appropriate), and UB Sustainability on planning efforts focused on multi-modal transportation options and matters of access. Presentations on transportation initiatives to various stakeholder groups will be required.
Parking and Transportation Services is dedicated to balancing the demand of parking allocation and transportation alternatives to best serve the university community.
We aspire to:
Continually enhance the level of service to our customers with transportation efficiency, e-business innovations, outreach and courteous interpersonal interactions
Fairly enforce parking regulations to provide orderly and safe parking for our campus community and constituents
Support the university’s mission by providing the means to get to class, labs, libraries, work and off-campus activities
Advocate for sustainability by exploring and providing transportation alternatives and programs to reduce single occupancy vehicles
Deliver high quality service to our university
Outstanding Benefits Package:
Working at UB comes with benefits that exceed salary alone. There are personal rewards including comprehensive health and retirement plan options. We also focus on creating and sustaining a healthy mix of work, personal and academic pursuit – all in an effort to support your work-life effectiveness. Visit our benefits website to learn about our benefit packages.
University at Buffalo is an affirmative action/equal opportunity employer and, in keeping with our commitment, welcomes all to apply including veterans and individuals with disabilities.
3 years experience in transportation, parking or related industry
Prior supervisory experience
Demonstrated leadership and staff development ability
Excellent communication (oral, written) and interpersonal skills
Familiarity with Microsoft Office products, specifically Word and Excel
Fleet management experience
Experience interacting with a broad and diverse population