Dining Service Attendant – Dewick Dining Center, Dining Services – (21001505)
An open position exists in Tufts Dining reporting to the Unit Manager of Dewick Dining Center for a Dining Service Attendant. This is an Academic Year position that will demonstrate outstanding service to Tufts Dining customers through mastery of a variety of general food service and hospitality related tasks.
The Dining Service Attendant will provide outstanding service to customers by engaging in a variety of general food service and hospitality related tasks. The DSA will consistently greet, welcome and interact with customers in a warm, friendly manner to promote an atmosphere of hospitality and familiarity. S/He will be knowledgeable about the ingredients and preparation methods of food served, especially with regards to the presence of potential allergens. The DSA will prepare, assemble and/or serve various foods and beverages in a professional manner. S/He will keep assigned food service stations well-tended and ensure storage areas are properly stocked. S/He will set-up and maintain assigned food service stations throughout service periods and will assist elsewhere in the unit as customer demand requires. S/He will break-down, clean and sanitize food service stations including service equipment and dining room seating areas according to established procedures throughout service periods. The DSA will set-up, work, and break down all stations and dining room as required. S/He will assist the culinary staff with basic food service tasks such as carving meats, light cooking and food and beverage preparation. S/He will assist with steaming, frying, reheating, grilling, garnishing, and food display. General cleaning tasks in accordance with accepted food service sanitation standards that are assigned as part of the daily unit housekeeping and sanitation schedules. S/He will provide table service and other related tasks for special events. S/He will be able to handle cash appropriately, count cash drawer, deposit in accordance to cash handling procedures, and operate the department POS system.
A minimum of 1-year successful work in a food service, retail, or other customer service-related business.
Must have a tolerance for working long shifts of standing, walking, lifting, and performing various other repetitive physical tasks.
Must be able to read, write, speak and understand English in order to communicate effectively with management, peers and customers.
Must have excellent interpersonal skills with the ability to comfortably interact with customers and peers in a friendly and helpful manner.
A commitment to hospitality and customer service is of primary importance.
An employee in this position must complete all appropriate background checks at the time of hire, promotion, or transfer.
Equal Opportunity Employer – minority/females/veterans/disability/sexual orientation/gender identity.