Embry-Riddle Aeronautical University is now recruiting for a Medical Office Manager / Medical Coding and Billing Specialist for the Daytona Beach campus. The Medical Office Manager will report to the Director of Health Services and is responsible for all billing and coding procedures and for the non-clinical day to day operations.
Responsibilities include the following:
Responsible for all billing and coding procedures and for the non-clinical day to day operations in collaboration with the Administrative Assistant/Office Coordinator. Must have and maintain a strong working knowledge of ICD-10 and CPT coding as it relates to a healthcare, college setting. Knowledge of health insurance requirements as it pertains to domestic and international students in a college setting.
Work closely with all students to ensure the student has a health insurance policy that meets the university’s minimal standards. Educate all students regarding the importance of health insurance and the reasons there are minimal standards set forth by the university. Provide options for students to obtain required health insurance.
Conduct chart audits and reviews continually to ensure all documentation is accurate and precise. Investigate rejected or denied claims.
Work closely with various departments throughout the university such as the international student services department, veterans department, and athletic department to ensure students have health care coverage that meet the university’s minimal standards.
Support the mission and goals of the Health Services Department within the Division of the Dean of Students by attending necessary meetings as directed by the Director of Health Services.
Compile monthly reports necessary for department assessment and student need.
Review and update non-clinical policy and procedures.
Other duties as assigned by leadership.
Certificate or Associate’s degree in Medical Billing and Coding. Will substitute education for 10 plus years of experience in medical billing and coding.
Minimum of 5 to 7 years of experience in a medical office setting.
2 to 3 years of experience in a supervisory or management position.
Knowledge and experience in all aspects of billing.
Knowledge of regulations related to Medicare, Medicaid, commercial insurance and United Health Care Student Resource Insurance.
Must have extensive experience of Microsoft applications such as Excel and Word.
Knowledge of medical issues and terminology.
Must be familiar and work within both Family Educational Rights and Privacy Act of 1974 (FERPA) and Health Insurance Portability and Accountability Act of 1996 (HIPAA) regulations.
Strong, respectful customer service skills while interacting with all students, faculty and staff. Communication must be clear and knowledgeable with a positive attitude at all times.
Ability to communicate professionally with clinicians, nurses, allied health staff, administrative staff, frontline staff, insurance payers, patients, family members of students.
Ability to handle conflict resolution and perform well in stressful situations.
Maintain an eye for detail and suggest improvements in operations, set procedures, rules and regulations for the betterment of the department and the students.
Work experience in a higher education healthcare setting is preferred.