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Office of Campus Security (OCS) Program Coordinator

Community Colleges of Spokane

Location: Spokane Falls Main Campus Spokane

Department: District Security

Non-permanent, classified position. This position will not exceed 18 months.

Salary Range: $3,477 - $4,632

Starting salary for this position is: $3,477 (Monthly)

Employees hired at the entry step of this range receive salary step advancement after six months and every 12 months thereafter. An employee hired at anything higher than the entry step of the range will have salary step advancement after 12 months and every 12 months thereafter until they reach the top of the salary range. Each salary step advancement will be approximately a 5% increase.

About Us

Spokane Colleges is comprised of two accredited colleges, Spokane Community College (SCC) and Spokane Falls Community College (SFCC) serving Spokane, Stevens, Whitman, Ferry, and Pend Oreille Counties, as well as portions of Lincoln County.

Both colleges are accredited by the Northwest Commission on Colleges and Universities and governed by the Washington State Board of Community and Technical Colleges.

Applications will be accepted until 4:00 p.m. PST on 04/30/2025. The application process will not be available after this time. To ensure consideration make sure your application is completed and submitted as soon as possible. Applications will only be accepted prior to 4:00 p.m. on the closing date.

About the Office of Campus Security (OCS) Program Coordinator

JOB SUMMARY

Under the general direction of the assigned Director of Security, the Office of Campus Security (OCS) Program Coordinator will exercise independent judgment in interpreting and applying Spokane Colleges' rules and regulations.

The OCS Coordinator independently advises students, staff, program participants and/or the public regarding program content, policies, procedures, and activities.

The OCS is comprised of security operations, parking operations and emergency management across the Spokane Colleges' district service area.

This is a non-permanent, classified position. Not to exceed 18 months.

CHARACTERISTIC DUTIES AND RESPONSIBILITIES

Program support

• Spokane Colleges' parking management: Serve as the Primary Back up for the District Parking Coordinator. *
  • Interpret Spokane Colleges' parking and traffic regulations and advise students, faculty, staff, and members of the public. *
  • Coordinate with the Director of Security regarding the CCS parking management plan; implementation of the plan to include parking related databases, support documentation, enforcement protocols, management software and revenue processing for both campuses. *
  • Track data for all phases of parking management: including permit management, revenue control, accounts receivable, collections, permit sales and citation payments. Produce related reports and present information, as requested. Prepare reports, budget summaries, or proposals at the request of the Director of Security. *
  • Oversee collection and management of various fees and fines relating to parking, campus compliance and transportation. Coordinate related revenue collection districtwide, following all security and cash handling policies and procedures; maintain necessary data as it relates to parking citations for both campuses. Process citation appeals and schedule appeal boards, as necessary. *
  • Compile and prepare periodic fiscal reports; assist higher-level fiscal personnel with summary information; review and verify fiscal reports for accuracy; investigate and correct errors to ensure compliance with established procedures and policies. *
  • Maintain the district's parking enforcement and dispatch software to include overseeing and coordinating system upgrades and working with vendors to correct errors; serve as the primary vendor contact. Train users regarding software and operations. Mitigate any software performance issue by collaborating with the vendor. *

Front Office

• Provide information and advice to students, faculty, staff, and members of the public on OCS operational matters; maintain a calm, polite, positive, and professional demeanor while communicating with all community members. *
• Compose correspondence, printed materials, or news releases for program policies, procedures, and operations; edit materials for accuracy, appearance, readability, and style. *
• Perform clerical support work to include but not limited to: Clery Report distribution; monitor and update OCS web page; maintain emergency contact lists, mailing lists and prepare correspondence for mass mailing. Screen, prioritize, and distribute mail, and perform related office support duties. *
• Coordinate arrangements for OCS activities such as meetings, conferences, etc. *
• Order, receive, and maintain inventory for the OCS. Equipment maintenance includes: duty gear, hardware, software, Keytrac, coin counter, vest exp, radio, and AED supply. *
• Provide as necessary administrative support to security personnel

Budget related

• Monitor budgets and complete monthly reporting. *
• Prepare purchase requisitions. Reconcile receipts, purchase card statements, and invoices. Process travel and expense reports. *
• Process and deposit funds. *

Data and scheduling

• Support building and campus scheduling using 25Live event management software. *
• Maintain awareness of lock, unlock, and building access protocols for various locations. *
• Monitor program activities and collect data related to OCS operations. Prepare reports, budget summaries, or proposals at the request of the Director of Security. Respond to Public Records requests. *
• Responsible for operating OCS programs/software including *
  • Security Incident Reporting
  • Parking Management
  • Security Camera
  • Electronic Access control
  • Security Service Apps
  • Rave
  • Dispatch
• Model professional decorum and mutual respect in all personal interactions. *
• Comply with district policies, procedures and directives, state and federal regulations, orders and statutes and collective bargaining agreements. *
• Support and advance Spokane Colleges' strategic plan, and perform other duties as assigned. *

* Indicates this is an essential duty.

COMPETENCIES

• Action Oriented
• Team Oriented
• Optimizes Work Processes
• Ensures Accountability
• Drives Results
• Collaborates
• Values Differences
• Communicates Effectively
• Instills Trust
• Demonstrates Self-Awareness
• Self-Development
• Nimble Learning
• Situational Adaptability

Learn more about our competencies.

MINIMUM QUALIFICATIONS

• Ability to respond to emergency situations in a calm and efficient manner.
• Ability to maintain confidential information.
• Conflict resolution skills necessary to successfully de-escalate situations as needed.
• Ability to interact in a culturally competent and inclusive manner with all levels of employees and members of the community.
• Excellent interpersonal, oral, and written communication skills.
• Ability to effectively organize multiple work assignments, involving competing priorities, to produce work products that are accurate, of high quality and meet deadlines.
• Ability to follow written and oral instructions and compose log entries and written reports to present both analytical and observational data in concise and clear reports.

DESIRED QUALIFICATIONS

• Associate degree or higher in criminal justice, public administration, or a related field from an accredited institution.
• Two years of related experience in parking enforcement, software administration, dispatching, clerical work, or related field.
• Knowledge of and ability to operate a variety of software programs including:
  • Report Exec/Omnigo RSO & Property reports
  • Nupark
  • Motorola cameras & access control
  • 25live
  • RAVE Emergency Alerts
• Experience in a higher education environment.
• Knowledge of parking enforcement, dispatch console, and incident management software.
• Experience with dispatch systems/protocol, multi-channel radios, console computer terminals and multi-line telephones.
• Dispatch security, fire, and medical resource experience.
• Experience with emergency management.

PHYSICAL REQUIREMENTS

• Work is performed in an office environment with frequent interruptions and background noise.
• Work is sedentary.
• Work directly with students/clients.
• Requires communication ability necessary to understand instructions and recognize hazardous, unsafe or poisonous materials and/or products.

CONDITIONS OF EMPLOYMENT

• Non-permanent, classified position. Not to exceed 18 months.
• Full-time schedule (40 hours a week).
• This position is overtime eligible.
• Hours & holidays: 8-hour shifts Monday - Friday between 7:30 am and 4 pm with weekends off. There are 11 paid holidays.
• Paid leave and accrual rates: 1 personal holiday, 2 personal leave days, vacation leave accrual starting at 11 hours 20 minutes per month and sick leave accrual of 8 hours per month.
• Criminal background check is required.
• Requires local or regional travel.
• This position is covered under a collective bargaining agreement. Membership is optional.

Person hired must be able to provide acceptable documentation of U.S. Citizenship or lawful authorization to work in the United States. This is an absolute condition of employment. An offer of employment will not carry with it any responsibility or obligation on the part of the district to sponsor an H1-B visa. In addition, the Spokane Colleges maintain a drug-free work environment and prohibits all smoking in the college buildings and state-owned vehicles. Must be able to successfully work in and promote a multicultural work and education environment.

Prior to a new hire, a background check including criminal record history will be conducted. Information from the background check will not necessarily preclude employment but will be considered in determining the applicant's suitability and competence to perform in the position. Once an applicant is chosen for a position, they are required to complete and submit a declaration regarding sexual misconduct and investigation per state law.

Benefits Information

Medical, dental, life and long term disability insurance benefits are provided as currently administered under Public Employees Benefits Board; WA State Retirement Plan; vacation and sick leave begin to accrue at the rate of one (1) day per month, upon employment. (For positions that are less than full time, leave accruals will be prorated to the percentage of the position.) This position is designated a bargaining unit position and union membership is not a condition of employment. Leave accruals and usage are governed by the WFSE collective bargaining agreement.

Public Employees Benefits Board

Additional benefits information

Required Application Materials

To qualify for consideration, applicants must meet required competencies and submit a complete application packet, which includes the following:

• Cover letter - addressing your qualifications relevant to the responsibilities of this position.
• Resume.
• References - the names, addresses, and phone numbers of three professional references.

For questions regarding a job application or the hiring process, or if you require an accommodation during the application or interview process, please contact HR at CCS.Recruiter@ccs.spokane.edu.

Equal Opportunity Institution

Spokane Colleges does not discriminate in its programs, activities and employment on the basis of race, creed, color, religion, national or ethnic origin, age, sex, marital status, pregnancy, pregnancy related conditions, parental status or families with children, status as a mother breastfeeding their child, AIDS/HIV or hepatitis C, honorably discharged veteran status, sexual orientation, gender identity or expression, disability, use of a trained guide dog or service animal by a person with a disability, genetic information, or any other legally protected category.

Direct all inquiries or grievances regarding access, Title IX, ADA, equal opportunity compliance, and/or grievances to:
Fred Davis | Chief Human Resources Officer
Spokane Colleges
P.O. Box 6000, MS1004
Spokane, WA. 99217-6000
509-434-5040


To apply, please visit: https://careers.ccs.spokane.edu/jobs/office-of-campus-security-ocs-program-coordinator-spokane-washington-united-states