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Job ID: 192155

Coordinator of First-Generation Programs, Tutoring & Academic Support Services
University at Buffalo, The State University of New York

Date Posted Aug. 12, 2022
Title Coordinator of First-Generation Programs, Tutoring & Academic Support Services
University University at Buffalo, The State University of New York
Buffalo, NY, United States
Department Tutoring & Academic Support Services
Application Deadline Open until filled
Position Start Date Available immediately
  • Coordinator
  • Student Services
    Educational Services
    Counseling Services

Position Summary
The University at Buffalo Tutoring and Academic Support Services office, within the department of Student Success and Academic Support (SSAS), seeks to hire an innovative and highly professional Coordinator of First-Generation Programs. The Coordinator will be responsible for providing leadership, development, and implementation of programming and services for first generation undergraduate students. In addition, the Coordinator will supervise Peer Mentors, whom will be assigned to first-year student participants identified as first generation. The Coordinator will work with constituents across campus to provide support and outreach to one of the most at-risk populations.

Key accountabilities and responsibilities:
Plan, develop, and implement first-generation programming.
Develop an outreach plan to support first-generation students at key points throughout their first year.
Assess the first-generation programs.
Provide leadership and oversight of the campus-wide First-Generation Peer Mentoring and UB Thrive Summer Bridge programs.
Recruit, hire, supervise, and train the Center’s first-generation Graduate Assistant and first-generation Peer Mentors.
Serve as a liaison to EAB Navigate, ensuring all mentors have appropriate access to the system, are utilizing the system to run reports, and execute assessment activities.
Maintain and update the first-generation website.
Serve on campus committees and organizations that promote first-generation college students.

This position will report directly to the Director of Tutoring and Academic Support Services. This position is for a two (2) year Term appointment.

We invite individuals to apply whose perspectives and experiences will enrich and strengthen our organization. The Tutoring and Academic Support Services office serves a diverse constituency of patrons, and our employees, services, and policies strive to honor and reflect this diversity. We encourage candidates who thrive in a welcoming multicultural environment to apply.

Student Success and Academic Support, in support of the university’s mission, provides an inclusive environment and transformative educational experience for all undergraduates, one that promotes engagement and academic and personal success. We believe in a student-centered culture and continuously strive to develop and deliver high-quality programs and resources that help students succeed. As we collaborate across the university, we engage faculty, senior leadership and staff in the spirit of student success and development. By creating a student-focused culture, we help students identify their goals, stay on a path to success, graduate on time and prepare for life after UB. For more information, please visit the SSAS website.

Outstanding Benefits Package
Working at UB comes with benefits that exceed salary alone. There are personal rewards including comprehensive health and retirement plan options. We also focus on creating and sustaining a healthy mix of work, personal and academic pursuit – all in an effort to support your work-life effectiveness. Visit our benefits website to learn about our benefit packages.

About the Department
The Office of Tutoring and Academic Support Services (TASS) within the Department of Student Success and Academic Support (SSAS) supports the university mission of providing an inclusive environment and a transformative educational experience that promotes the academic and personal success and engagement of all undergraduate students. Working collaboratively with academic advisors, faculty, administrators, and support service providers, we aim to develop standardized best practices, deliver high quality programs, and provide the necessary resources to help our students persist and attain their undergraduate degree. For more information, please visit the TASS website.

About The University at Buffalo
The University at Buffalo (UB) #ubuffalo is one of America’s leading public research universities and a flagship of the State University of New York system, recognized for our excellence and our impact. UB is a premier, research-intensive public university dedicated to academic excellence. Our research, creative activity and people positively impact the world. Like the city we call home, UB is distinguished by a culture of resilient optimism, resourceful thinking and pragmatic dreaming that enables us to reach others every day. Visit our website to learn more about the University at Buffalo.

University at Buffalo is an affirmative action equal opportunity employer and, in keeping with our commitment, welcomes all to apply, including veterans and individuals with disabilities.

Minimum Qualifications
Bachelor’s degree required with two (2) years’ experience with demonstrated competencies in the following areas:
Experience serving and supporting diverse student populations.
Outstanding interpersonal communication skills (written, verbal and listening) with ability to communicate clearly and respectfully with diverse populations.
High-level of organizational skill, including the ability to prioritize and meet deadlines.
High attention to detail/accuracy.
Ability to work both independently and in a team environment.
Strong working knowledge of MS office applications required including Word, Excel, and Access database administration and reporting.

Preferred Qualifications
Master’s of Higher Education.
One or more years’ professional experience working with students in a higher education or education setting
Experience developing programming for undergraduate First Generation.

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