Cafe Assistant (daytime shift - 19.5 hours per week) 2 positions



Cafe Assistant (daytime shift - 19.5 hours per week) 2 positions

Salary

$13,243.91 - $17,854.69 Annually

Location

Costa Mesa, CA

Job Type

Classified Staff

Job Number

O-009-20

Division

Orange Coast College

Department

IS/CHS/Cafeteria

Opening Date

10/04/2019

Closing Date

11/25/2019 11:59 PM Pacific

Definition

(2 available positions to be filled)

About Orange Coast College (OCC)

Orange Coast College's 164-acre campus is located in Costa Mesa just minutes from Southern California's beautiful beaches. Founded in 1947, with classes beginning in 1948, OCC has grown into one of the nation's largest -- and finest -- community colleges, enrolling more than 25,000 students each semester.  OCC's has an unwavering commitment to equitable outcomes; inclusive practices; and rich racial, ethnic, and socioeconomic diversity.  Ideal candidates for this position share OCC's devotion to educating and improving the lives of our representative student, employee, and community populations. Ideal candidates for this position share OCC's devotion to educating and improving the lives of our representative student, employee, and community populations. We currently enroll 21,498 students, the majority of whom are from racially minoritized populations: 35% of OCC's students are Latinx, 2% are African-American, 23% are Asian, less than 1% Native American, 31% are White, and 6% are multiracial. OCC engages in a variety of professional development opportunities and partnerships so that we can serve disproportionately impacted groups. Student-centered activities that support OCC's mission include campus-wide student success projects funded by the Office of Student Equity; partnerships with local Hispanic Serving four year institutions; active programs that work to improve the academic achievement of racially minoritized students, such as PUENTE and UMOJA; Extended Opportunity Programs and Services (EOPS) and Disabled Student Program and Services (DSPS).

Summary
Provides customer service and a clean and welcoming dining environment ot students, staff, faculty and guests.
 
Distinguishing Career Features
The Dining Assistant is the entry-level position in customer service and dining operations oriented career ladder.  The Cafe Assistant requires the ability to assist the Café Associate and Café Specialist with entry level skills in the preparation of food items, organizing a service line, operating a snack bar, the point of sale computer, and performing basic production-oriented record keeping. The Cafe Assistant will provide customers with their dining needs and ensures a clean and inviting dining experience.  The Café' Associate is the journey level position in this service-oriented career ladder with intermediate skills and an ability to prepare food items, organize a service line, operate a snack bar, operate a point of sale computer, and perform basic production-oriented record keeping.  A Café Specialist may serve as an assistant team leader or demonstrate a higher level of specialization such as with special events, restaurant-style menus, supporting a standalone site, and production record keeping.  Advancement potential exists to events coordination and leadership in culinary lab settings and is based on need and the ability to coordinate meal production.
 
Essential Duties and Responsibilities
Specific duties may vary among departments and jobs.  Incumbents typically perform a substantial portion or all of the following kinds of duties:

  • Assist with the preparation of food lines and food stations.
  • Acts as a public relations liaison with customers.
  • Provides cleaning and sanitation of the dining area. Removes dirty dishes from the dining room into the kitchen or assigned area, wipes table tops and chairs according to sanitation standards.
  • Stocks, replaces and restocks, food and beverage centers, table and glassware.
  • Replenishes supply of dishes in the kitchen for culinary staff.
  • Sweeps, mops and/or vacuums flooring as needed; clean up spills.
  • Assists with the delivery of food items to remote campus locations or to patrons eating in the dining area.
  • Assists with the setup and cleanup of catered events on campus.
  • Receives and put away fulfilled orders of supplies and/or food items in kitchen or pantry areas.
  • Works in all areas of the dining center.
  • Maintains a clean and sanitary work area.
  • May act as a messenger from the dining room to kitchen staff, as needed.
  • Performs other duties as assigned that support the overall objective of the position.

Qualifications and Physical Demands

Knowledge and Skills:
The position requires working knowledge of the restaurant and institutional service methods, policies, and procedures.  Requires working knowledge of food storage and sanitation procedures.  Requires working knowledge of kitchen safety and safe work procedures.  Requires basic knowledge of food production the service line processes.  Requires sufficient reading skills to interpret menus, ingredient lists, and preparation instructions.   Requires sufficient human relations skill to exhibit positive customer service and work as a productive member of a team. 
 
Abilities:
Requires the ability to perform the essential duties of the position.  Requires the ability to understand, interpret, and follow oral and written instructions.   Requires the ability to interpret menus and ingredient lists.  Requires the ability to work varying shifts and locations. Requires the ability to understand State sanitation requirements for dining and food service establishments.

Education and Experience:
The position typically requires a high school diploma or equivalent.  This position typically receives on-the-job training, learning all about the operation of the kitchen and dining room areas.
 
Licenses and Certificates:

  • Requires the ability to obtain a Food Handler's Card. 
  • May require a valid driver license.

Physical Abilities:
Requires the ability to stand for extended periods of time, bend, kneel and stoop. Requires sustained lifting of light to medium (under 25 pounds) and occasional lifting of heavy objects up to 50 pounds.  Requires the ability to handle hot material and work in an environment dominated by wide temperature extremes.  Requires sufficient hand-eye coordination maintain pace in a production setting, to use kitchen utensils and equipment, and move and position hot materials.

Working Conditions:
Work is performed indoors or outdoors where significant health and safety considerations exist from physical labor and handling of sharp objects, equipment, and volatile/toxic materials in conditions that vary in temperature and stability; various noise levels are also a consideration in this environment. Work is performed at various paces throughout peak periods of service to students, faculty, staff and other clientele.

Conditions of Employment

This is a regular, part-time (19.5 hours per week), 10-month per year classified position (3% fluctuating shift differential included).  (Salary Range E0-105)  The normal hours of work will be arranged between 7:00 am to 3:30 pm, Monday through Friday, with the flexibility to work weekends, evenings and early mornings when necessary to meet the demands of the department.

  • Regular attendance is considered an essential job function; the inability to meet attendance requirements may preclude the employee from retaining employment.
  • The person holding this position is considered a mandated reporter under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in Coast Community College District policies, procedures, and Title IX. (Reference: BP/AP 5910 ) The Coast Community College District celebrates all forms of diversity and is deeply committed to fostering an inclusive environment within which students, staff, administrators, and faculty thrive.
  • Individuals interested in advancing the District's strategic diversity goals are strongly encouraged to apply. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose.
The deadline to apply is 11:59 p.m., November 25, 2019.  Application materials must be electronically submitted online at http://www.cccd.edu/employment.  Incomplete applications and application materials submitted by mail will not be considered.

Additional Information

Applications must be received no later than the posted closing date. There are NO EXCEPTIONS. Electronic applications may be completed by visiting http://www.cccd.edu/employment. ; Once you have completed an electronic application, you may apply to open positions within the Coast Community College District by submitting the application and all other required materials. Required materials differ for each open position and must be complete when submitted for a specific posting. Instructions for completing applications and applying to posted positions are available online or by calling Applicant Processing at (714) 438-4714.
 
All application materials become the property of the Coast Community College District and will NOT be copied or returned. Information for TDD users is available by calling (714) 438-4755.

Application Requirements: 
To be considered for employment you must submit a complete application packet. A complete application packet includes:

  1. A complete online Classified/Management Employment Application.
  2. A cover letter highlighting your qualifications for the desired position. (Attached as a separate document.)
  3. Answers to Supplemental Questions. (clear and detailed responses required as they will be carefully evaluated to determine the most qualified candidate(s) to be invited for an interview; please do not paste your resume, or put "see resume" or "N/A", or leave blank).
 
To ensure consistency and fairness to all applicants, please do not submit materials in addition to those requested.  Additional materials will not be considered or returned.  Be sure to complete all questions and sections of the application. For questions which may not apply, indicate "n/a" (not applicable). If you do not know an answer, please indicate so, but do not leave any space blank.
 
All applications will be screened under a process of utmost confidentiality by a committee of representatives from the college community. Please note: Possession of the minimum qualifications does not ensure an interview.
 
Any documents that you are unable to attach can be faxed to (714) 782-6065. Faxes must clearly indicate the job you are applying to and your name.

Disability Accommodations:
If you require accommodations in the Application or Examination Process, please notify Human Resources by calling (714) 438-4714 OR (714) 438-4713.

The Coast Community College District is a multi-college district that includes Coastline Community CollegeGolden West College, and Orange Coast College. The three colleges offer programs in a transfer, general education, occupational/technical education, community services, and student support services. Coastline, Golden West and Orange Coast Colleges enroll more than 60,000 students each year in more than 300 degree and certificate programs.
Since its founding in 1947, the Coast Community College District has enjoyed a reputation as one of the leading community college districts in the United States. Governed by a locally elected Board of Trustees, the Coast Community College District plays an important role in the community by responding to needs of a changing and increasingly diverse population.
 
Coast Community College District is an Equal Opportunity Employer
 
The Coast Community College District is committed to employing qualified administrators/managers, faculty, and staff members who are dedicated to student learning and success. The Board recognizes that diversity in the academic environment fosters awareness, promotes mutual understanding and respect, and provides suitable role models for all students. The Board is committed to hiring and staff development processes that support the goals of equal opportunity and diversity, and provide equal consideration for all qualified candidates. The District does not discriminate unlawfully in providing educational or employment opportunities to any person on the basis of race, color, sex, gender identity, gender expression, religion, age, national origin, ancestry, sexual orientation, marital status, medical condition, physical or mental disability, military or veteran status, or genetic information.

Comprehensive Medical, Dental and Vision
We know that the health of our employees and their families is a priority. That's why we offer extensive health care benefits to benefits-eligible employees. We offer the District's PPO plan as well as two HMO's, United Health Care and Kaiser Permanente. We also provide District-paid dental and vision insurance. 

Benefits are available to regular permanent employees working 20 or more hours per week.  Benefits are not available to temporary or short term employees.

District-paid Life Insurance
The District provides Life and Accidental Death & Dismemberment insurance benefits, underwritten by ING. This District-paid benefit is equal to one time your annual salary and remains in effect until age 70.

District-paid Disability Benefits
Coast provides both short and long term disability benefits for eligible employees unable to work because of disability due to illness, injury, or maternity.

Voluntary Plans
A variety of voluntary plans are offered through the District to benefits-eligible employees such as Long Term Care, Hyatt Legal, and Section 125 compliant flexible spending accounts.

Enrich Your Profession
Professional Development Programs
The District offers a variety of Professional Development programs for faculty and classified staff that encompasses all types of facilitated learning opportunities, ranging from college degrees to formal coursework and conferences. We encourage lifelong learning that maintains and improves professional competencies, enhances career progression, and keeps our employees on the cutting edge of their profession.

Sabbatical Leaves
Faculty members are encouraged to pursue professional growth leading to the development of increased competence and the improvement of instruction and/or redirection in their current teaching discipline. The District's sabbatical leave program is designed to assist in this pursuit and is available on a semester basis after completing six consecutive years of service.

Academic Senate
The Academic Senate is the governing body at each of our colleges for making recommendations to administration and to our Board of Trustees with respect to academic and professional matters. The Senate consists of elected faculty and has the responsibility for matters related to curriculum and general academic policy.

Time to Refuel
Vacation
Classified, contract staff earn vacation days commensurate with years of service. Classified Management and Administrators earn 22 days vacation per year.

Sick Leave
All contract employees earn sick leave as outlined in the CA Education Code. Sick leave may be carried over from year-to-year and, upon retirement, unused sick leave may contribute to your PERS and STRS retiree benefit.

Holidays
The District observes 21 paid holidays per year.

Jury Duty, Bereavement, Military Leave
Coast grants contract employees called to jury duty a leave of absence, without loss of pay, for the entire length of required service. Other available leaves include bereavement from 3-5 days and military leaves of absence in accordance with applicable state laws.

Great Expectations
Pension Plans
The District participates in the California State Teachers Retirement System (CalSTRS) and the California Public Employees Retirement System (CalPERS) for contract employees. Non-contract employees participate in Public Agency Retirement Services (PARS) plan for the first 1,000 hours of their employment.
Additionally, it is the policy of the Coast Community College District that contract employees who retire from the District with ten or more years of service be afforded the same group insurance benefits until 70 years of age. A Medicare Supplement or GAP plan  is available to retirees and their spouses after age 70.

Annuities
The District maintains a program whereby qualified employees may request through Payroll to have a portion of his or her salary deposited under a tax sheltered annuity plan or an approved deferred compensation plan.

Schools First Federal Credit Union

The Schools First Federal Credit Union is a federally insured, full service, financial cooperative that is a not-for-profit organization. Earnings are used to benefit all members to provide a full range of financial services and offerings.


01
Please share your experience in the food handling industry.
02
Share the method you use to ensure you are punctual with your scheduled times, duties, and services.
03
What are the cleaning activities you think are necessary for a kitchen or restaurant dining room?
04
Please share a time you showed excellent customer service. Be specific.
05
Provide specific examples of how you handle a very busy work environment.
06
Please describe how you would handle a very upset customer.
07
What is a three-compartment sink used for in a restaurant?
08
Describe your cash handling experience.
09
I understand that a COMPLETE application packet is required for consideration, which includes the following: 1. A complete Coast Community College District online employment application; 2. Cover letter highlighting your desire and qualifications for the position. 3. Answers to all Supplemental Questions, if any (please provide clear and detailed responses, where applicable, as they will be carefully evaluated to determine the most qualified candidate(s) to be invited for an interview. Please do not paste your resume, put "see resume" or "N/A", or leave blank.
  • Yes
  • No
10
Have you ever worked as a short-term temporary employee with Coast Community College District?
  • Yes
  • No
11
If you answered "Yes" to previously worked with CCCD as a short-term employee, please provide your employee number and your dates of employment. Please type N/A if this question does not apply to you.

Required Question

Agency
Coast Community College District
Address
1370 Adams Avenue

Costa Mesa, California, 92626
Phone
714-438-4668
714-438-4714