Instructional Associate-Student Success Center

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Instructional Associate-Student Success Center

Salary

$41,465.00 - $55,904.00 Annually

Location

Costa Mesa, CA

Job Type

Classified Staff

Job Number

O-044-19

Division

Orange Coast College

Department

IS/Library

Opening Date

04/25/2019

Closing Date

5/8/2019 11:59 PM Pacific

Definition

About Orange Coast College (OCC)
Orange Coast College's 164-acre campus is located in Costa Mesa just minutes from Southern California's beautiful beaches. Founded in 1947, with classes beginning in 1948, OCC has grown into one of the nation's largest -- and finest -- community colleges, enrolling more than 25,000 students each semester. OCC's has an unwavering commitment to equitable outcomes; inclusive practices; and rich racial, ethnic, and socioeconomic diversity. Ideal candidates for this position share OCC's devotion to educating and improving the lives of our representative student, employee, and community populations. Ideal candidates for this position share OCC's devotion to educating and improving the lives of our representative student, employee, and community populations. We currently enroll 21,498 students, the majority of whom are from racially minoritized populations: 35% of OCC's students are Latinx, 2% are African- American, 23% are Asian, less than 1% Native American, 31% are White, and 6% are multiracial. OCC engages in a variety of professional development opportunities and partnerships so that we can serve disproportionately impacted groups. Student-centered activities that support OCC's mission include campus-wide student success projects funded by the Office of Student Equity; partnerships with local Hispanic Serving four year institutions; active programs that work to improve the academic achievement of racially minoritized students, such as PUENTE and UMOJA; Extended Opportunity Programs and Services (EOPS) and Disabled Student Program and Services (DSPS).

Summary
Provides tutorial and technical assistance to students either in a classroom or similar laboratory setting, who are involved in non-credit or college course work, or who work under the guidance of student success and retention assistance.
 
Distinguishing Career Features
The Instructional Associate represents the second in a two-level career ladder devoted to instructional support for students engaged in basic education, student success programs, or have specialized learning support.  The Instruction Assistant is the first level and provides one-on-one and small group assistance with students where the emphasis is on completing homework assignments, and on pre-college or non-credit courses.  Assistants' may be new to instruction support and usually work alongside an Instructional Associate.  To advance to Associate, incumbents must have 2 years experience at a level I and be able to independently implement learning exercises, tests, and simulations that support instruction, usually in a group setting. 
 
Essential Duties and Responsibilities
Specific duties may vary among departments and jobs.  Incumbents typically perform a substantial portion or all of the following kinds of duties:

  • Tutors and instruct individual students and small groups of peer-level students in a laboratory or classroom-type setting to develop and increase basic Math skills.   Reinforces and reintroduces information and materials presented in class and introduces alternative or expanded information not presented in class to enhance student understanding.  
  • Assesses students' current knowledge, understanding, and experience to determine what presentation will inspire comprehension of the subject matter.   May use techniques such as, but not limited to analogies and examples of concepts related to current materials and/or life situations.
  • Instructs students in laboratory procedures and in the purpose and use of laboratory materials, including programmed instruction, reading machines, calculators, and laboratory resources.  Instructs students in the use of computers, including computer basics and access to educational software packages/applications. 
  • Reviews tests with students determine which concepts were misunderstood, and assigns additional work to help enhance understanding of course content.  May advise students on techniques for alleviating test anxiety. 
  • Determines when a referral is appropriate and the best resources.
  • Recognizes possible learning disabilities and refers to the appropriate resource for assessment.
  • Organizes and facilitates peer-group study and discussion sessions, taking into consideration student skill levels, learning styles, and best communication styles.   Prepares demonstrations to supplement classroom content.
  • Provides ongoing support for students with special learning needs, applying alternative learning strategies suggested by faculty or others as appropriate. 
  • As assigned, orients and assists students in the purpose and use of various Math and laboratory materials, including programmed instruction, audio/visual laboratory consoles, and computer-aided instruction. 
  • Tutor students in laboratory procedures, providing technical assistance to students, and assisting assigned faculty members, as necessary.  
  • Assists students to improve and increase math skills by tutor students on an individual and small group basis in a laboratory or classroom setting to facilitate learning and understanding of concepts.
  • Tutors and instruct students in learning and test-taking strategies (e.g., flash cards, study guides, test-taking techniques, coping with stress, and otherwise alleviating test anxiety).
  • Performs regular and recurring clerical functions.  Ensures that students sign in to the laboratory.  Prepares orientation, and testing schedules.  Organizes for easy access and use.  Maintains files of answer keys, answer sheets, laboratory instructions, modules, charts, and signs.
  • Serves as a liaison between the student and instructors and tutors.  May assign a student tutor whose skills match the needs of the client student.
  • Reads and maintains up-to-date familiarity with materials used in multiple subjects.
  • May proctor tests in the absence of the instructor.
  • Performs other duties as assigned that support the overall objective of the position.

Qualifications and Physical Demands

MINIMUM QUALIFICATIONS:
 
Knowledge and Skills:
The position requires in-depth knowledge of a range of high school and lower division courses including but not limited to math, English, and writing.   Requires working knowledge of the range of materials that can be used to enhance or supplement learning.  Requires knowledge and awareness of learning disabilities/problems with respect to the study of pre-college and college curricula.  Requires working knowledge of tutorial and instructional techniques. Requires working knowledge of computer-aided instructional techniques and general purpose and software applications that enhance learning. Requires knowledge of test and problem writing.  Requires knowledge of and skill in using proper English grammar, vocabulary, syntax, spelling, and punctuation.  Requires sufficient human relation skills to convey technical concepts to others and to facilitate a small group learning process.  Requires basic knowledge of standard and common office clerical practices.
 
Abilities:
Requires the ability to carry out all the responsibilities of the job including general instruction support, providing general education tutoring and instruction for adult students of diverse backgrounds, abilities, and skill levels. Requires the ability to make informal presentations to small peer groups, for example, study groups.  Requires the ability to relate positively to students in a teaching/learning environment, develop and maintain effective working relationships, and recognize learning disabilities and make the appropriate referrals for assistance.  Requires the ability to independently solve problems with student homework and test results in pre-college courses.  Requires the ability to listen actively and effectively, identify and solve problems; facilitate learning for students, and build student confidence in general learning ability.  Requires the ability to communicate effectively both orally and in writing, speak in a clear and concise manner, and follow oral and/or written instructions.  Requires the ability to supervise students,  and perform general clerical tasks. Requires the ability to operate computer hardware and utilize software applications that are dedicated to the subject matter.

Education and Experience:
Requires the equivalent of an Associate's degree or the equivalent with expertise plus 12 upper division credit hours and four years of Instructional Support experience.  Familiarity and fluency with a foreign language may be required. Or, any combination of education and experience which would provide the required qualifications for this position.

Licenses and Certificates: May require a valid driver license.

Physical Abilities:
Requires sufficient ambulatory to move to work stations.  Requires sufficient arm, hand, finger dexterity in order to use a personal computer keyboard and other office equipment. Requires normal hearing and speaking skills to communicate with staff and students in one-on-one and small group settings.  Requires visual acuity to read numbers and words and to observe students perform tests and assignments.

Working Conditions:
Work is performed indoors where minimal safety considerations exist.

Conditions of Employment

This is a regular, full-time, 10-months per year classified position. The normal hours of work will be from 8:00 am to 5:00 pm, Monday through Friday.  The effective date of employment will be arranged with the supervisor.

Regular attendance is considered an essential job function; the inability to meet attendance requirements may preclude the employee from retaining employment. The person holding this position is considered a mandated reporter under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in Coast Community College District policies, procedures, and Title IX. (Reference: BP/AP 5910 ) The Coast Community College District celebrates all forms of diversity and is deeply committed to fostering an inclusive environment within which students, staff, administrators, and faculty thrive.
Individuals interested in advancing the District's strategic diversity goals are strongly encouraged to apply. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose.

The deadline to apply is 11:59 p.m., May 8, 2019. Application materials must be electronically submitted online at http://www.cccd.edu/employment. Incomplete applications and application materials submitted by mail will not be considered.

Additional Information

Applications must be received no later than the posted closing date. There are NO EXCEPTIONS. Electronic applications may be completed by visiting http://www.cccd.edu/employment.  Once you have completed an electronic application, you may apply to open positions within the Coast Community College District by submitting the application and all other required materials. Required materials differ for each open position and must be complete when submitted for a specific posting.  Instructions for completing applications and applying to posted positions are available online or by calling Applicant Processing at (714) 438-4714.
 
All application materials become the property of the Coast Community College District and will NOT be copied or returned. Information for TDD users is available by calling (714) 438-4755.
 
Application Requirements:
To be considered for employment you must submit a complete application packet. A complete application packet includes:
  1. A complete online Classified/Management Employment Application.
  2. A current resume. (Attached as a separate document.)
  3. A cover letter highlighting your qualifications for the desired position. (Attached as a separate document.)
  4. Answers to Supplemental Questions. (clear and detailed responses required as they will be carefully evaluated to determine the most qualified candidate(s) to be invited for an interview; please do not paste your resume, or put "see resume" or "N/A", or leave blank).
 
To ensure consistency and fairness to all applicants, please do not submit materials in addition to those requested. Additional materials will not be considered or returned. Be sure to complete all questions and sections of the application.  If you do not know an answer, please indicate so, but do not leave any space blank.
 
All applications will be screened under a process of utmost confidentiality by a committee of representatives from the college community. Please note: Possession of the minimum qualifications does not ensure an interview.
 
Any documents that you are unable to attach can be emailed to jobs@cccd.edu. Emails must clearly indicate the job you are applying to and your name.
 
Disability Accommodations:
If you require accommodations in the Application or Examination Process, please notify Human Resources by calling (714) 438-4716 OR (714) 438-4713.
 
The Coast Community College District is a multi-college district that includes Coastline Community College, Golden West College, and Orange Coast College. The three colleges offer programs in a transfer, general education, occupational/technical education, community services, and student support services. Coastline, Golden West and Orange Coast Colleges enroll more than 60,000 students each year in more than 300 degree and certificate programs.
Since its founding in 1947, the Coast Community College District has enjoyed a reputation as one of the leading community college districts in the United States. Governed by a locally elected Board of Trustees, the Coast Community College District plays an important role in the community by responding to needs of a changing and increasingly diverse population.
 
Coast Community College District is an Equal Opportunity Employer
 
The Coast Community College District is committed to employing qualified administrators/managers, faculty, and staff members who are dedicated to student learning and success. The Board recognizes that diversity in the academic environment fosters awareness, promotes mutual understanding and respect, and provides suitable role models for all students. The Board is committed to hiring and staff development processes that support the goals of equal opportunity and diversity, and provide equal consideration for all qualified candidates. The District does not discriminate unlawfully in providing educational or employment opportunities to any person on the basis of race, color, sex, gender identity, gender expression, religion, age, national origin, ancestry, sexual orientation, marital status, medical condition, physical or mental disability, military or veteran status, or genetic information.

Comprehensive Medical, Dental and Vision
We know that the health of our employees and their families is a priority. That's why we offer extensive health care benefits to benefits-eligible employees. We offer the District's PPO plan as well as two HMO's, United Health Care and Kaiser Permanente. We also provide District-paid dental and vision insurance. 

Benefits are available to regular permanent employees working 20 or more hours per week.  Benefits are not available to temporary or short term employees.

District-paid Life Insurance
The District provides Life and Accidental Death & Dismemberment insurance benefits, underwritten by ING. This District-paid benefit is equal to one time your annual salary and remains in effect until age 70.

District-paid Disability Benefits
Coast provides both short and long term disability benefits for eligible employees unable to work because of disability due to illness, injury, or maternity.

Voluntary Plans
A variety of voluntary plans are offered through the District to benefits-eligible employees such as Long Term Care, Hyatt Legal, and Section 125 compliant flexible spending accounts.

Enrich Your Profession
Professional Development Programs
The District offers a variety of Professional Development programs for faculty and classified staff that encompasses all types of facilitated learning opportunities, ranging from college degrees to formal coursework and conferences. We encourage lifelong learning that maintains and improves professional competencies, enhances career progression, and keeps our employees on the cutting edge of their profession.

Sabbatical Leaves
Faculty members are encouraged to pursue professional growth leading to the development of increased competence and the improvement of instruction and/or redirection in their current teaching discipline. The District's sabbatical leave program is designed to assist in this pursuit and is available on a semester basis after completing six consecutive years of service.

Academic Senate
The Academic Senate is the governing body at each of our colleges for making recommendations to administration and to our Board of Trustees with respect to academic and professional matters. The Senate consists of elected faculty and has the responsibility for matters related to curriculum and general academic policy.

Time to Refuel
Vacation
Classified, contract staff earn vacation days commensurate with years of service. Classified Management and Administrators earn 22 days vacation per year.

Sick Leave
All contract employees earn sick leave as outlined in the CA Education Code. Sick leave may be carried over from year-to-year and, upon retirement, unused sick leave may contribute to your PERS and STRS retiree benefit.

Holidays
The District observes 21 paid holidays per year.

Jury Duty, Bereavement, Military Leave
Coast grants contract employees called to jury duty a leave of absence, without loss of pay, for the entire length of required service. Other available leaves include bereavement from 3-5 days and military leaves of absence in accordance with applicable state laws.

Great Expectations
Pension Plans
The District participates in the California State Teachers Retirement System (CalSTRS) and the California Public Employees Retirement System (CalPERS) for contract employees. Non-contract employees participate in Public Agency Retirement Services (PARS) plan for the first 1,000 hours of their employment.
Additionally, it is the policy of the Coast Community College District that contract employees who retire from the District with ten or more years of service be afforded the same group insurance benefits until 70 years of age. A Medicare Supplement or GAP plan  is available to retirees and their spouses after age 70.

Annuities
The District maintains a program whereby qualified employees may request through Payroll to have a portion of his or her salary deposited under a tax sheltered annuity plan or an approved deferred compensation plan.

Schools First Federal Credit Union
The Schools First Federal Credit Union is a federally insured, full service, financial cooperative that is a not-for-profit organization. Earnings are used to benefit all members to provide a full range of financial services and offerings.

01
Provide a description of your background in mathematics, including what courses you've taken.
02
Please provide detailed examples of your organizational skills including planning, scheduling, coordination, reporting, and record keeping. Give examples of your ability to work on several projects at the same time.
03
Describe your previous experience working in a tutorial center or learning assistance program, including your knowledge and experience in instructional and tutorial methods and techniques, and any experience you have facilitating workshops and/or study groups.
04
Orange Coast College values equity-minded instruction and serves a diverse population of students. Please describe your experience working with students from the following programs or groups: Disabled students including those with learning disabilities (DSPS), Veterans, Economically disadvantaged (EOPS), Foster Youth, Puente, Umoja
05
How would you evaluate your ability to work with others, including communication with students, co-workers, and supervisors?
06
This position requires direct interaction with students. Please describe how you would handle the following situation: A student is angry because his appointment got canceled because the tutor called in sick. He has become very loud and other students are being distracted from their work.
07
I understand that a COMPLETE application packet is required for consideration, which includes the following: 1. A completed Coast Community College District Online Employment Application 2. A current resume (uploaded as a separate attachment - PDF recommended) 3. A cover letter (uploaded as a separate attachment - PDF recommended) 4. Responses to supplemental questions (clear and detailed responses required as they will be carefully evaluated to determine the most qualified candidate(s) to be invited for an interview; please do not paste your resume, or put "see resume", or "N/A" or leave blank)
  • Yes
  • No

Required Question

Agency
Coast Community College District
Address
1370 Adams Avenue

Costa Mesa, California, 92626
Phone
714-438-4713
714-438-4714
Website
http://www.cccd.edu
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