About Orange Coast College (OCC)
Orange Coast College's 164-acre campus is located in Costa Mesa just minutes from Southern California's beautiful beaches. Founded in 1947, with classes beginning in 1948, OCC has grown into one of the nation's largest -- and finest -- community colleges, enrolling more than 25,000 students each semester. OCC's has an unwavering commitment to equitable outcomes; inclusive practices; and rich racial, ethnic, and socioeconomic diversity. Ideal candidates for this position share OCC's devotion to educating and improving the lives of our representative student, employee, and community populations. Ideal candidates for this position share OCC's devotion to educating and improving the lives of our representative student, employee, and community populations. We currently enroll 21,498 students, the majority of whom are from racially minoritized populations: 35% of OCC's students are Latinx, 2% are African- American, 23% are Asian, less than 1% Native American, 31% are White, and 6% are multiracial. OCC engages in a variety of professional development opportunities and partnerships so that we can serve disproportionately impacted groups. Student-centered activities that support OCC's mission include campus-wide student success projects funded by the Office of Student Equity; partnerships with local Hispanic Serving four year institutions; active programs that work to improve the academic achievement of racially minoritized students, such as PUENTE and UMOJA; Extended Opportunity Programs and Services (EOPS) and Disabled Student Program and Services (DSPS).

Summary 
Performs specialized transcript evaluations in providing counselors, academic advisors, and students with accurate and current information regarding the use of courses taken at other higher education institutions. Prepares, complete and forward to the school of transfer a certification of articulated lower division courses for general education including transfer courses taken at other colleges.  Performs student graduation checks and evaluates transcripts for acceptability for various College degree and certificate requirements.
 
Distinguishing Career Features
The Admission & Records Technician Senior is a specialized position in an Admissions and Records career path.  Admissions and Records Technician I is the first level position concentrating primarily on customer transactions and fulfilling requests.  Advancement to Technician II requires two years as a Technician I, and a demonstrated ability to maintain complete student records that include grades, residency determinations, and transfer/degree/certificate status, and make independent judgements on student status or academic progress.  The Technician Senior requires at least three years at level II, and recognition as the primary or lead resource in transcript and graduation audits.  The Senior Technician also requires a demonstrated ability to perform in any admissions and records functions including, but not limited to, admissions, registration, residency, veterans, international student, academic progress, student status, records, and attendance. 
 
Essential Duties and Responsibilities 
Specific duties may vary among departments and jobs.  Incumbents typically perform a substantial portion or all of the following kinds of duties: 

• Evaluates graduation petitions for Associate of Arts and Science degrees, general education, and certificate petitions. Reviews and verifies treatment of non-traditional credit requests.  Prepares and conveys completed major curriculum and GE guides and degree audits to students. 
• Reviews and assesses official transcripts from other educational institutions and verify acceptable accreditation.  Researches and reviews reference manuals and state guidelines for course comparability. Reviews high school transcripts and standardized test results. 
• Verifies that all core courses and general education courses are completed and that official transcripts are sent to the State Boards for programs culminating in licenses and certificates, such as but not limited to medical and cosmetology fields. 
• Determines equivalency of courses taken at other colleges and institutions; check for course repetitions and courses taken out of sequence; verify level, content, unit value and grading system from catalogs or through correspondence with other institutions. 
• Provides counselors, academic advisors, and students with accurate and current information regarding the use and transferability of courses taken at other colleges and universities. 
• Posts transferable courses, credits, grades, GPA, and class rank to student's academic record.  Posts graduation dates and majors, to individual transcripts.  Prepares and provides graduation lists for publication. 
• Calculates incoming student cumulative data and grade point average, converting data to semester system if prior educational institution operated on a quarter-system. 
• Performs quality control to educational advising by analyzing potential discrepancies or inconsistencies identified while evaluating degree petitions. 
• Explains degree requirements, repeatability policies, etc.  Notifies students of evaluation results, advising them of appropriate options to satisfy outstanding requirements, explaining pertinent laws, regulations, policies and procedures, and other degrees and certificates for which they are eligible. 
• Interprets College policies, and federal and state codes, providing determinations as to whether exceptions are viable and advising on appropriate processes to request feasible exceptions. 
• Conducts reevaluation of degree and certificate petitions at conclusion of each semester, posting degrees and certificates to affected students' academic records in accordance with established policies and procedures.  
• Determines student eligibility for general education certification to the California State university (CSU) system.   May determine student athletic eligibility. 
• Processes non-traditional credit requests that include advanced placement, and course challenges.  Evaluates waivers and substitutions. 
• Maintains up-to-date accessible files of academic rulings and policy decisions affecting transcript evaluations and graduation. 
• Answers personal inquiries and telephone calls from students, staff and the public, and provides technical information and guidance as needed. 
• Develops and maintains student records and files. 
• Assists other Admissions and Records staff with student enrollment and registration as needed to balance variations in work flow. 
• Performs other duties as assigned that support the overall objective of the position.

MINIMUM QUALIFICATIONS:

Knowledge and Skills:
The position requires in-depth knowledge of District/College policies, procedures, graduation requirements, general education, certification, and course contents.   Requires in-depth knowledge of the procedures and methods involved in the evaluation of student records and transcripts.  Requires a working knowledge of the content, layout, and codes used by Colleges in catalogs, course descriptions and course numbering systems.  Requires in-depth knowledge of and skill at using computer-aided student information systems.  Requires a working knowledge of applicable policies and procedures, student record keeping and records accountability requirements, California community college curriculum and course evaluation standards, and State and Federal education codes.  Requires sufficient language skills to prepare professional correspondence.  Requires sufficient human relations skills to work productively with staff and students, resolve problems, and explain technical and procedural concepts.  Requires sufficient math skills to compute sums, portions, statistics, and ratios.
 
Abilities:
Requires the ability to perform the essential duties of the position related to the evaluation of student records to determine graduation eligibility and certification of general education requirements.   Requires the ability to explain and interpret rules, regulations and policies related to the evaluation of student records.  Requires the ability to conduct research and interpret, analyze, and evaluate student academic transcripts and course work.  Requires the ability to maintain positive working relationships with a diverse population of students, staff and external contacts.  Requires the ability to maintain confidentiality of private and/or sensitive information.  Requires the ability to operate standard office equipment and utilize general and specialized software packages/applications for word processing, spreadsheets, and database maintenance.

Education and Experience:
The position requires an Associates Degree and five years of progressively responsible experience in an admissions/student enrollment function.  Or, any combination of education and experience which would provide the required equivalent qualifications for this position. Or, any combination of education and experience which would provide the required qualifications for this position.
 
Licenses and Certificates:
May require a valid driver license.

Physical Abilities:
The position incumbent must be able to function indoors in an office environment engaged in work of primarily a sedentary nature.  Requires ambulatory ability and manual dexterity to sit upright, often for long periods of time, to utilize microcomputer and accomplish other desktop work, and to move to various campus locations.  Requires near visual acuity to read printed materials and microcomputer screen.  Requires auditory ability to carry on conversations in person and over the phone.   Requires the ability to retrieve work materials from files. 

Working Conditions:
Work is performed indoors where some safety considerations are minimal.