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Office Assistant 1 (NY HELPS)Office Assistant 1 (NY HELPS), Counseling Services Position Information Position Title: Office Assistant 1 (NY HELPS), Counseling ServicesDepartment: Counseling ServicesPosting Link: https://www.ubjobs.buffalo.edu/postings/60053 Job Type: Full-TimePosting Detail Information Position Summary
The Division of Student Life is accepting applications for the
Office Assistant 1 (NY HELPS ) position within
Counseling Services . In this role, you will perform office support and clerical functions to support the needs of the unit.
As an Office Assistant 1, your responsibilities include:
Serve as the main customer service representative for the office Greet and schedule clients Provide information about the unit to callers and visitors, direct inquiries appropriately Work collaboratively with clinic administrators, mental health providers, graduate-level trainees and student assistants Perform clerical duties, assist with daily office operations and train student assistants
The successful candidate will have computer skills, the ability to think critically to solve problems, and strong communication skills. They are able to handle all information with a high level of confidentiality and can provide helpful and courteous service to students, staff, parents, and other members of the University community.
Our team recognizes the advantages diverse perspectives and backgrounds bring to the workplace. We are particularly interested in candidates who share this value and will work to achieve the universitys goals of inclusive excellence.
Student Life is dedicated to creating a student-centered environment that fosters engagement, well-being, and success. Guided by four strategic priorities-student engagement, health and wellness, personalized support, and advancing diversity, equity, inclusion, and justice-we provide transformative experiences that empower students to grow, lead, and thrive. As a member of Student Life, youll join a team of passionate professionals united by shared values and a commitment to student success. We think big, act boldly, and pursue excellence with purpose. Together, we build inclusive communities, champion discovery, and celebrate the achievements that shape the UB experience.
Learn more:
University at Buffalo is an affirmative action/equal opportunity employer and, in keeping with our commitment, welcomes all to apply including veterans and individuals with disabilities.
Minimum Qualifications
There are no minimum qualifications for this position.
Preferred Qualifications
Demonstrated strong organizational and communication skills. 1-2 years of experience in a healthcare office setting. Salary Range Special Instructions Summary Is a background check required for this posting? Contact Information Contact's Name: Andrea GreenwoodContact's Pronouns: Contact's Title: Interim directorContact's Email: ag47@buffalo.eduContact's Phone: 716-645-2720Posting Dates Posted: 11/21/2025Deadline for Applicants: Open Until FilledDate to be filled: 01/15/2026
