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  • Communication Engineer
    Network and Communication Services
    University at Buffalo



    Communication Engineer



    Position Information

    Position Title: Communication Engineer
    Department: Network and Communication Services
    Posting Link: https://www.ubjobs.buffalo.edu/postings/58651
    Job Type: Full-Time

    Posting Detail Information

    Position Summary


    The University at Buffalos Network and Communication Services team is seeking a skilled and forward-thinking Communication Engineer to join our team in supporting and advancing the universitys communications infrastructure.


    In this role, you will:



      • Manage the University communications systems (currently Cisco Call Manager, Cisco Webex calling, Microsoft Teams, and Zoom). This will include troubleshooting communication issues

      • Lead communications systems projects, including collaborating on architecture decisions for the future telephone systems, and developing scripts and processes to automate system management

      • Lead and coordinate requirements gathering and analysis for the phone system: measure usage of the phone system and use that to inform systems development

      • Work with customers to understand their needs and developing solutions to their problems from offerings within our services portfolio



     

    Additional Information:
    It is a great time to join UB Information Technology (UBIT)! Our staff are highly skilled and motivated to succeed and have cutting-edge training and technical resources at their disposal. For more information about UBIT visit our website. All the duties and responsibilities listed above continue to occur in a 247 environment, therefore, working extended hours, holidays, or varied hours may be required.


    Learn more:



    University at Buffalo is an affirmative action/equal opportunity employer and, in keeping with our commitment, welcomes all to apply including veterans and individuals with disabilities.


    Minimum Qualifications


    • Bachelors degree with 3 years of experience in voice and data systems OR masters degree with 1 year of experience. Equivalent combination of education and experience will be considered.

    • Experience with creating python scripts to interact with APIs

    • Experience with creating PowerShell scripts

    • This position requires local travel between each university campus and off-campus. Must have the ability to demonstrate that the candidate can meet the transportation needs of this position.

    • Applicants must be currently authorized to work in the United States on a fulltime basis without visa sponsorship.



    Preferred Qualifications



    • Degree preferably in Information Technology, Electrical Engineering, or a closely related field

    • Cisco Certified Network Associate (CCNA)




        • Using Cisco products: Unified Communications Manager (UCM), Webex Cloud, Unity, Contact Center eXpress, Revolution (Syn-Apps) paging, and PhoneView

        • Supporting the Microsoft Teams Telephony

        • IP Telephony, writing RFPs, bid specifications, would be considered valuable skills to possess

        • Centrex for life-safety analog linesExperience in:




    • Project management skills and experience working in a team-oriented, collaborative environment are desirable



    Physical Demands




      • The candidate must be able to climb ladders, use standard telecommunications tools/equipment, and differentiate colors used for standard wire coding.




    • Occasional physical activity may require handling objects that can weigh up to 50lbs.




    Salary Range
    $90,000 - $105,000

    Special Instructions Summary

    Is a background check required for this posting?
    No

    Contact Information

    Contact's Name: Thomas Jauch
    Contact's Pronouns:
    Contact's Title: Manager, Voice & Data Installation & Repair
    Contact's Email: thomasja@buffalo.edu
    Contact's Phone: 716-645-5085

    Posting Dates

    Posted: 08/25/2025
    Deadline for Applicants:
    Date to be filled: 10/09/2025

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