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Job Summary

Knowledge Skills and Abilities

• Knowledge of budgeting principles, financial reporting, and accounting procedures


• Understanding of NCAA, conference, and institutional compliance and financial regulations


• Basic Computer Skills 


• Good ability to analyze budgets, financial data, and operational performance 


• Strong ability to prioritize tasks, manage multiple projects, and meet deadlines 


• Good communication skills, verbal, written, and interpersonal 


• Ability to interact professional with internal departments, athletes, vendors, and external partners Ability to work with minimal supervision while effectively contributing to team goals


• Ability to adapt to change 


• Ability to handle sensitive information with discretion 


• Ability to interpret and apply university and NCAA policies consistently 

Essential Job Functions

• Assists with processing and monitoring purchase requisitions 


• Administers athletic department purchasing guidelines 


• Manages and oversees the ticketing process for all athletic events, including sales, distribution, and day-of-event operations 


• Assist in coordinating ticket sales through various platforms (online, box office, and group sales) 


• Works with external vendors and university partners to ensure smooth ticketing operations 


• Ensures compliance with NCAA and university policies and regulations regarding ticket sales 


• Provides exceptional customer service to ticket holders, ensuring all inquiries are addressed promptly and professionally 


• Troubleshoots issues and provides on-site support during events 


• Assists in managing season ticket holder accounts and benefits 


• Supports budget preparation and help with the management of ticket related financial data 


• Assists in reconciling ticket sales 

Qualifications