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  • Clinical Software Trainer, Clinic Operations
    Clinic Operations
    University at Buffalo



    Clinical Software Trainer, Clinic Operations



    Position Information

    Position Title: Clinical Software Trainer, Clinic Operations
    Department: Clinic Operations
    Posting Link: https://www.ubjobs.buffalo.edu/postings/58002
    Job Type: Full-Time

    Posting Detail Information

    Position Summary


    The University at Buffalo School of Dental Medicine is seeking applicants for a Clinical Software Trainer position. The clinical software trainer is responsible for preparing, conducting, and evaluating training programs for clinical software, primarily the electronic health record
    (EHR). Coordinates training with subject matter experts as needed. Writes, updates, and maintains
    training materials to be used in training programs and as job-specific aids.

    Job responsibilities include:




      • Prepare and conduct electronic health record training programs for all faculty, staff, students, and residents.

      • Determine course content according to clinical and academic objectives.

      • Create instructor materials (course outlines, background material, instructional materials, and training aids) for training courses.

      • Execute training sessions, webinars, workshops etc. in groups or individually.

      • Produce training schedules, written/video training aids, and classroom agendas.

      • Creation of reports in the electronic health records

      • Keep and report data on completed courses, absences, issues etc.

      • Evaluate results of training programs, assess training needs, and make recommendations.

      • Ensure the quality and consistency of training programs and materials.

      • Participate in committee meetings for design and planning of clinical software changes.

      • Test and provide feedback on clinical software changes.

      • Work with the Clinical Software Support Specialist(s) to identify and resolve training issues.

      • Assist with the creation and running of reports within the EHR.

      • Assist the Clinical Software Support Specialist(s) when required, acting as both an escalation path for them as well as a backup in case of absence or high workload.

      • Work with IT and electronic health record admin Team to ensure changes being made are communicated and training material is reflective of the current system and configuration.

      • Performs other tasks assigned by clinical operational leadership as needed.



     



    Work Hours: Monday - Friday 8:00 a.m. - 4:30 p.m.


    Learn more:


     

    University at Buffalo is an affirmative action/equal opportunity employer and, in keeping with our commitment, welcomes all to apply including veterans and individuals with disabilities.



    Minimum Qualifications



    • High school diploma OR equivalent combination of education and experience.

    • Previous clinical dental experience.

    • Prior work experience in a healthcare facility.




    Preferred Qualifications



    • Experience in a higher education setting.

    • Strong written and verbal communication skills with outstanding attention to detail.

    • Demonstrated comfort and proficiency in utilizing various technological tools and computer programs, such as Microsoft Office suite (Word, Excel, PowerPoint, Outlook) and virtual communication platforms like Zoom, Microsoft Teams or equivalent.

    • Professional, friendly and courteous demeanor.

    • Excellent time management skills and ability to multi-task and prioritize work.




    Physical Demands


    Salary Range
    $50,000 - $65,000

    Special Instructions Summary


    Is a background check required for this posting?
    Yes

    Contact Information

    Contact's Name: Asif Abidi
    Contact's Pronouns:
    Contact's Title: Senior Director of Clinical Operations
    Contact's Email: ahabidi@buffalo.edu
    Contact's Phone: 716-829-6434

    Posting Dates

    Posted: 07/11/2025
    Deadline for Applicants: Open Until Filled
    Date to be filled: 08/01/2025




 


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