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  • Records and Documents Specialist
    Office of Student Records
    Alcorn State University

    Primarily responsible for document corrections, document imaging, data collections and data entry.

     



    Knowledge Skills and Abilities

     

    The Records and Documents Specialist must have experience in a customer service friendly environment and excellent computer skills consistent with knowledge of an integrated student information system. This position entails working closely with students, faculty and staff on a daily basis. He/she must be proficient in use of Microsoft Office, Windows, email and internet.



     

    Essential Job Functions


    • Scan and index documents 

    • Input and retrieve student information 

    • Perform general office responsibilities to include processing various requests (transcripts, change of major, change of address, verification of enrollment, registration access pins and course overrides) 

    • Interact daily with customers 

    • Answer busy phone lines 

    • Assist administrators during registration periods 

    • Excellent communication and customer service skills 

    • Other duties as assigned




     

    Qualifications

     

    A Bachelor’s degree and previous experience in professional office setting are preferred.


 


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