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  • Coordinator of Business Intelligence
    Information Technology Services
    Erie Community College


    Information Technology Services


    $57,216.43 Annual

    Union/Position Status:


    Posting Closing Date:

    May 10, 2024

    Applications must be submitted by 11:59 PM the evening before the posting closing date.

    Please note that the posting will close at midnight (12:00 AM) on the posting closing date.



    DISTINGUISHING FEATURES OF THE CLASS:                                                      

    The work involves creation and maintenance of the enterprise data repositories for administrative applications. Specific tasks involve Enterprise data analysis for strategic decision-making, creation of institution business intelligence tools, support enterprise reporting efforts / data repositories, lead data governance efforts, and ERP Implementation. Work is performed under the supervision of the Executive Director of ERP or CIO designee. Supervision is exercised over applicable staff. Does related work as required.



    • Lead data analyzation, business intelligence, and analytics to support institution;

    • Lead efforts to build enterprise data repositories, which collect information from internal and external applications.  Create associated data marts / data warehouses as needed to support enterprise data architecture;

    • Defines and build strategy to store and report on historical information from the legacy administrative applications;

    • Lead enterprise reporting strategy/efforts.  Includes data visualization tools and dashboards used by management and the institution;

    • Lead data governance effort for the institution to establish data standards, ownership, and processes;

    • Partner with business areas and defining reporting and analysis requirements;

    • Assist ERP implementation;

    • Assist data mapping efforts for administrative applications;

    • Assist testing procedures for an administrative application implementation;

    • Assists with business process analysis;

    • Responsible for learning new business area and may be embedded in that area.  Requires strong interpersonal skills to work with various areas and levels of the institution;

    • Develop online project and user documentation;

    • Develop Help Desk knowledgebase for FAQ and assist with training material;

    • Develop change management strategies to accomplish above tasks.




    • Demonstrate a track record of data analysis and support for business intelligence tools;

    • Demonstrate a strong critical thinking;

    • Familiar with SQL Server or another Relational Database.  Object Oriented Databases would be a plus;

    • Familiar with reporting and data visualization tools;

    • Familiar with Data Mart and Data Warehouse design strategies;

    • Utilize prior ERP implementation experience;

    • Utilize prior change management experience;

    • Demonstrate awareness and sensitivity towards promoting an inclusive and diverse learning environment;

    • Ability to handle multiple project priorities;

    • Good knowledge of educational administrative systems and procedures;

    • Ability to train others effectively;

    • Good professional judgment;

    • Initiative and resourcefulness;

    • Dependability;

    • Physically capable of performing the functions of the position with or without reasonable accommodation; 

    • Demonstrate having worked with at least one (1) or two (2) ERP implementations or Administrative System implementations, which involved multiple areas of an organization and 3rd party consulting.



    Bachelor's degree and four (4) years’ experience in information technology, computer science, mathematics, or related fields or equivalent experience.

    Two (2) years of experience as a data analyst.



    • Worked on at least one (1) Enterprise Reporting Application Implementation;

    • Worked on at least one (1) ERP or Administrative System implementation;

    • Working experience with the Workday ERP Reporting;

    • Prior experience with HR, Payroll, Finance, or Student administrative applications;

    • Worked on at least one (1) Enterprise Reporting Application Implementation in higher education



    Official transcripts will be required for successful candidates within 30 days of hire.

    Contact Human Resources at (716) 851-1840 with any questions.

    Our mission to offer quality education includes exposing our students to a diverse range of cultures, experiences and expertise.  At SUNY Erie Community College, we value diversity and encourage applicants from all backgrounds to apply.


    Notice of Non-Discrimination

    SUNY Erie Community College does not discriminate in admission, employment, or in the administration of any of its policies and programs on the basis of race, color, religion, national origin, age, sex, gender, gender expression, gender identity, pregnancy, disability, sexual orientation, familial status, military status, domestic violence victim status, predisposing genetic characteristics, veteran status, criminal conviction, or any other characteristics protected by law.  This applies to all students, applicants or other members of the College community (including, but not limited to, vendors and visitors).  Grievance procedures are available to interested persons by contacting the Civil Rights Compliance Officer listed below.  Retaliation against a person who files a complaint, serves as a witness, or assists or participates in the investigation of a complaint in any manner is strictly prohibited.


    The following individual has been designated to handle inquiries regarding the College’s non-discrimination policies:

    Civil Rights Compliance Officer

    Human Resource Department

    North Campus

    6205 Main Street

    Williamsville, NY 14221

    (716) 270-5735


    For further information on notice of non-discrimination, please contact:

    New York Office

    United States Department of Education

    Office for Civil Rights, 32 Old Slip 26th Floor,  

    New York, N.Y., 10005-25010;

    Tel (646) 428-3800; Email:


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