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Overview

The primary purpose of the Records Department is to efficiently track and manage the incoming record request that is received daily and help deliver services in a consistent and equitable manner making sure we are complying with HIPPA regulations when releasing protected health information to patients, providers, and insurance companies to enable a continuum of care. There are other types of requests that require us to cooperate with attorneys' offices and government agencies.

What You'll Do

The Health Information Coordinator:

• Reviews records request forms for completeness, accuracy, and compliance


• Always adheres to all HIPPA and confidentiality policies


• Prepares patient records for release as requested by patients, providers, hospitals, medical examiners, and law offices in a timely manner


• Prints/copies records for pick up and/or mail, fax, email to patients, providers, hospitals, law offices and other organizations


• Maintains all records request log


• Scans, organizes, and accesses electronic health records


• Answers calls and communicatse with patients, providers, medical offices, law offices, hospitals, and other organizations regarding their request


• Trains new medical records personnel

What We're Looking For

Basic Requirements:

• The following required knowledge and skills as typically acquired by completing a high school degree or equivalent experience


• Strong data entry skills


• Advanced organization skills


• Attention to detail to ensure accuracy


• Familiarity with medical terminology


• Excellent problem-solving skills


• Interpersonal Skills

Preferred Qualifications:

• High School degree/equivalency and 1-3 years of job-related experience.


• This position also requires basic knowledge of dental and coding terminology.


• Basic knowledge of dental/medical billing software and Microsoft Office.


• Excellent communication and customer service skills.


• Basic computer skills.


• Excellent communication skills and customer service focus while interacting with patients and other customers.

Salary Range

Minimum $21.20, Midpoint $25.45, Maximum $29.70 Salary is based on skills, related experience, and qualifications; generally, however, new hires can expect pay between the minimum and midpoint of the range.