Refer a Friend or Colleague

If you would like to let a colleague know about this job, you can enter your name, e-mail address, your colleague or friend's name, and a short message below.

Your friend/colleague will receive an e-mail containing your message and the abreviated job description shown below.

Tell a Friend or Colleague About This Job

  • Multimedia Support Specialist – Temporary

    Tufts University


    Multimedia Support Specialist – Temporary Position

    • Do you love event support and video production?

    • Do you have experience in AV system installations or Hotel/Conference Center AV setup/operation?

    • Are you comfortable with remotely monitoring AV devices for system status and health?

    • Do you want to help develop intuitive user interfaces for real-world devices?

    • Are you interested in learning to incorporate new teaching methods and devices into existing spaces?

    Join our A/V Team


    Our A/V team is out in the community every day, getting to know the faculty, staff, and students as they support the diverse needs that make Tufts a great place to work! If you are passionate about providing great service, want to work with a group of talented people, and you'd like to get some experience at a top research university, check out this listing and apply today!

    This is a temporary position and will be working through Tufts Temps (agency).


    Duration: Immediately through June 2023

    Location: On-site, Medford based

    Hours: 11am – 8pm


    What You'll Do

    The Multimedia Support Specialist plays an important role providing superior technical audio-visual support, service, consultation and maintenance to all members of the Tufts University community, across of suite of services, including:

    • Classroom and lab technology

    • Digital and analog audiovisual/multimedia systems and services

    • Event and meeting space technology and general live event assistance

    • Event planning, coordination, and support

    • Conferencing and collaboration services (e.g. video, web, and teleconferencing)

    • Videography and streaming services

    • Lecture and content capture services

    Responsibilities include:

    • Provides technical support for multimedia presentations that take place in a multitude of locations on campus (classrooms, meetings, conferences, etc.) and facility rentals

    • Advises and trains faculty, students and staff on the effective use of multimedia systems

    • Furnishing Tier 2 frontline support for end user desktop (Windows and Mac), software, and other technology services

    • Creating and updating both end-user facing and internal technical documentation

    • Participating in periodic project work to implement upgrades to spaces, as well as deploy new and enhanced multimedia services to the Tufts community

    What We're Looking For

    Basic Requirements:

    • Knowledge and skills that are typically acquired through a High School diploma or GED and 3 years of experience in the direct delivery of IT and audiovisual/multimedia support services

    • Experience with audiovisual ecosystems; classrooms, lecture halls, conference rooms

    • A thorough understanding of audio/video signal routing

    • Demonstrated experience reading and understanding AV schematics and renderings

    • Ability to troubleshoot effectively in a fast-paced environment

    • Proficiency with both Mac and Windows operating systems

    • Excellent organizational, time management, and communication skills

    • Ability to work with a variety of users and expertise promoting a customer service-oriented attitude

    • Knowledge of the current AV industry and commercial AV technologies

    • Valid driver’s license


RSS for the latest higher education jobs
Atom for the latest higher education jobs
Need a Sabbatical Home Near Medford?