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  • Multimedia Support Specialist – Temporary

    Tufts University

    Overview


    Multimedia Support Specialist – Temporary Position



    • Do you love event support and video production?

    • Do you have experience in AV system installations or Hotel/Conference Center AV setup/operation?

    • Are you comfortable with remotely monitoring AV devices for system status and health?

    • Do you want to help develop intuitive user interfaces for real-world devices?

    • Are you interested in learning to incorporate new teaching methods and devices into existing spaces?


    Join our A/V Team


     


    Our A/V team is out in the community every day, getting to know the faculty, staff, and students as they support the diverse needs that make Tufts a great place to work! If you are passionate about providing great service, want to work with a group of talented people, and you'd like to get some experience at a top research university, check out this listing and apply today!




    This is a temporary position and will be working through Tufts Temps (agency).


     


    Duration: Immediately through June 2023


    Location: On-site, Medford based


    Hours: 11am – 8pm


     



    What You'll Do


    The Multimedia Support Specialist plays an important role providing superior technical audio-visual support, service, consultation and maintenance to all members of the Tufts University community, across of suite of services, including:



    • Classroom and lab technology

    • Digital and analog audiovisual/multimedia systems and services

    • Event and meeting space technology and general live event assistance

    • Event planning, coordination, and support

    • Conferencing and collaboration services (e.g. video, web, and teleconferencing)

    • Videography and streaming services

    • Lecture and content capture services


    Responsibilities include:



    • Provides technical support for multimedia presentations that take place in a multitude of locations on campus (classrooms, meetings, conferences, etc.) and facility rentals

    • Advises and trains faculty, students and staff on the effective use of multimedia systems

    • Furnishing Tier 2 frontline support for end user desktop (Windows and Mac), software, and other technology services

    • Creating and updating both end-user facing and internal technical documentation

    • Participating in periodic project work to implement upgrades to spaces, as well as deploy new and enhanced multimedia services to the Tufts community



    What We're Looking For


    Basic Requirements:



    • Knowledge and skills that are typically acquired through a High School diploma or GED and 3 years of experience in the direct delivery of IT and audiovisual/multimedia support services

    • Experience with audiovisual ecosystems; classrooms, lecture halls, conference rooms

    • A thorough understanding of audio/video signal routing

    • Demonstrated experience reading and understanding AV schematics and renderings

    • Ability to troubleshoot effectively in a fast-paced environment

    • Proficiency with both Mac and Windows operating systems

    • Excellent organizational, time management, and communication skills

    • Ability to work with a variety of users and expertise promoting a customer service-oriented attitude

    • Knowledge of the current AV industry and commercial AV technologies

    • Valid driver’s license


 


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