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  • Food Service Unit Manager

    Tufts University


    Tufts Dining is a self-operated food service provider managing a comprehensive collegiate dining program on the Tufts University Medford/Somerville and SMFA/Fenway campus, delivering high quality, contemporary and innovative food and hospitality services to meet the various needs of students, staff, faculty, administrators and visitors in a fiscally responsible manner. Our team provides a progressive resident dining program as well as innovative retail services, and a distinctive university catering program serving a campus community comprised of 6500 undergraduates, 2200 graduate students, and 2300 staff, faculty and administrators.

    What You'll Do

    The Unit Manager of Central Culinary Services reports to the Associate Director for Culinary Services. They will be responsible for the food production of prepared retail products, bakery products, and the bulk production of ingredients to support dining operations. They will be responsible for the effective management of kitchen, food production stations, culinary operations and support staff in Central Culinary Services and timely and proper delivery of these products to the various units on the Medford/Somerville and SMFA campuses. 


    The Unit Manager will provide leadership in the areas of food preparation, menu and recipe development, quality control, sanitation, food-borne illness prevention, inventory control, production forecasting and food and supplies ordering. They will assign work according to production demands; schedule production to meet established deadlines; ensure recipes are accurate, correct and are followed precisely; utilize inventory and resources appropriately; ensure quantity and quality of finished product; evaluate taste, texture and appearance of finished product, review sub-quality product prior to shipping and analyze and recommend solutions to production or quality problems. They will be responsible for maintaining all record keeping for a HACCP plan that is on file with the Somerville BOH for the reduced oxygen packaging of soup production.


    They will also work effectively with the Chef Managers to ensure all production changes are anticipated and forecasted for in a fiscally responsible manner. They will hire and supervise hourly staff and provide coaching and training to ensure the highest level of quality control and service. The Unit Manager will ensure that production deadlines are met and that products are delivered to the point-of-service in a timely manner.  The Unit Manager will be responsible for the activity and safety of the main loading dock and the maintenance of a dining truck and van. The Unit Manager will be expected to become proficient with FoodPro software. They will be responsible for compliance of department quality standards, program goals, financial targets and all Tufts University and Dining Services policies and procedures.

    What We're Looking For

    Basic Requirements:

    • 5-7 years supervising staff in a high-volume food production operation.

    • Associates Degree in the Culinary Arts or an equivalent combination of education and related work experience.

    • Computer competence including familiarity with food management/production systems and Microsoft Office.

    • Some travel required for training and seminars to advance professional development.

    Preferred Qualifications:

    • ServSafe Certification.

    • ACF Certification.

    • Certificate of Allergen Awareness Training.

    Special Work Schedule Requirements:

    • Consider exceptional working conditions, travel requirements, and non-standard work schedule.


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