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  • Certified Medical Office Assistant
    Health Services Nursing
    North Carolina A & T State University

    Minimum Experience/Education
    Demonstrated possession of the competencies necessary to perform the work.
    Necessary Special Qualification Requirements – Some positions may require registration as a Nurse Aide by the North Carolina Board of Nursing, or certification through the American Association of Medical Assistants (AAMA).

    Preferred Years Experience, Skills, Training, Education
    Demonstrated possession of the competencies necessary to perform the work.
    Necessary Special Qualification Requirements – Some positions may require registration as a Nurse Aide by the North Carolina Board of Nursing, or certification through the American Association of Medical Assistants (AAMA).

    If no applicants apply who meet the required competency level and training and experience requirements, then management may consider other applicants. Salary would be determined based on competencies, equity, budget, and market considerations.

    Required License or Certification
    Certification through the American Association of Medical Assistants (AAMA).

    Position Overview
    Primary Purpose of Position
    The primary purpose of this position is to perform basic patient care tasks, supportive counseling and a variety of treatments. Direct patient care duties include physical and personal care, assisting patients with activities of daily living, and performing routine treatments, under the close supervision of a Professional Nurse or Physician. Positions may also clean and maintain the patient care environment, perform routine clerical functions, and transport and move patients. Positions may obtain and record pertinent health information, maintain patient data and reports, and provide information to individuals and families.

    Primary Function of Organizational Unit
    The Mission of the Student Health Center is to provide patient centered, holistic health care services to the students of North Carolina Agricultural & Technical State University.
    Our services are rendered in accordance with evidence-based practices and medical guidelines which help to improve the students’ physical and mental well-being. Through our care, we aim to prevent or reduce student time lost from academic and extracurricular activities. Our educational programs aspire to engage our students and provide information and resources to enhance their lifestyles and reinforce behavior that will sustain them far beyond their matriculation through North Carolina A&T State University.
    Our intent is to improve the quality of life for the North Carolina A&T State University community. The consummate goal of the Student Health Center is to maintain healthy students and a healthy student environment in which our students can achieve their educational goals.

    Work Hours 8:00 am to 7:00 pm ; Monday- Friday/variable
    Key Responsibilities and Related Competencies
    Required Competency Communication - Verbal/Written
    Duties
    Recognizes emergency situations and implements emergency procedures according to clinic guidelines.
    Administers first aid, CPR, and maintains emergency equipment and supplies.
    Follow established protocols for laboratory data collection.
    Orders, stocks, maintain exam rooms and clinic areas with standard levels of supplies, medications, linens, nourishment’s, forms and equipment.
    Recognizes patient care trends affecting unit supplies and notifies charge nurse.
    Operates clinical equipment according to equipment procedures including safety and quality control checks.
    Applies full knowledge of appropriate laboratory techniques, equipment and terminology.
    Applies full knowledge and skill in the use of laboratory equipment.
    Maintains and calibrates less sophisticated equipment; establishing and/or monitoring quality control.
    Performs tests to include a variety of the following: hematocrits, urinalysis by dipstick and microscopic analysis, blood sugar, and pregnancy test.

    Key Responsibilities and Related Competencies
    Required Competency Knowledge - Technical
    Duties
    Applies medical knowledge, including terminology, anatomy, physiology, behavioral science, immunization law, immunization administrative techniques, medical law and ethics.
    Possesses administrative knowledge, including medical records management, collections and insurance processing.
    Utilizes clinical knowledge, including examination room techniques, pharmacology and laboratory procedures.
    Completes assigned project in an accurately and a timely manner.
    Recognizes emergency situations and implements emergency procedures according to clinic guidelines.
    Administers first aid, CPR, and maintains emergency equipment and supplies.

    Key Responsibilities and Related Competencies
    Required Competency Client/Customer Service

    Duties
    Administer immunizations / injections in clinic.
    Perform laboratory services and basic lab test.
    Confirms and clarifies written orders prior to implementation of delegated tasks.
    Receives patients presenting to the laboratory and on the telephone.
    Assist with communication patient needs to a multidisciplinary health care staff.
    Maintains files on patient’s medical/dental records involving laboratory tests results, appointments, and physicians, and nurses diagnosis.
    Takes application for new patients, which includes obtaining some personal and medical history from patient; determining the eligibility of patient as outlined by departmental policies and giving the patient the exact date and time of appointments.
    Provides chair side assistance to patients and ensure instruments are ready for use.
    Makes telephone calls for nurses on those family planning patients needing visits according to departmental procedures.
    Provides information, as directed to them by professional personnel to health services recipients.
    Contacts patients by phone or letter regarding tests results, interviews and overdue appointments.
    Escorts patients to their destination within the department.
    Sets up room and exam stations and has all needed supplies ready for use during the clinic.
    Assists physicians and nurses with standard nursing assignments and laboratory functions such as setting up equipment, performs EKG’s, simple hemoglobin and urinal tests, assists physician with pelvic examinations and performs other standard laboratory tests.
    Interprets doctors’ orders and diagnosis.
 


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