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Job ID: 200265

Student Services Advisor (4575U) UNEX Academic Departments 45521
University of California, Berkeley

Date Posted Nov. 23, 2022
Title Student Services Advisor (4575U) UNEX Academic Departments 45521
University University of California, Berkeley
Berkeley, CA, United States
Application Deadline Open until filled
Position Start Date Available immediately
  • Professional Staff
  • Student Services

Student Services Advisor (4575U) UNEX Academic Departments 45521

About Berkeley

At the University of California, Berkeley, we are committed to creating a community that fosters equity of experience and opportunity, and ensures that students, faculty, and staff of all backgrounds feel safe, welcome and included. Our culture of openness, freedom and belonging make it a special place for students, faculty and staff.

The University of California, Berkeley, is one of the world's leading institutions of higher education, distinguished by its combination of internationally recognized academic and research excellence; the transformative opportunity it provides to a large and diverse student body; its public mission and commitment to equity and social justice; and its roots in the California experience, animated by such values as innovation, questioning the status quo, and respect for the environment and nature. Since its founding in 1868, Berkeley has fueled a perpetual renaissance, generating unparalleled intellectual, economic and social value in California, the United States and the world.

We are looking for equity-minded applicants who represent the full diversity of California and who demonstrate a sensitivity to and understanding of the diverse academic, socioeconomic, cultural, disability, gender identity, sexual orientation, and ethnic backgrounds present in our community. When you join the team at Berkeley, you can expect to be part of an inclusive, innovative and equity-focused community that approaches higher education as a matter of social justice that requires broad collaboration among faculty, staff, students and community partners. In deciding whether to apply for a position at Berkeley, you are strongly encouraged to consider whether your values align with our Guiding Values and Principles, our Principles of Community, and our Strategic Plan.

At UC Berkeley, we believe that learning is a fundamental part of working, and our goal is for everyone on the Berkeley campus to feel supported and equipped to realize their full potential. We actively support this by providing all of our staff employees with at least 80 hours (10 days) of paid time per year to engage in professional development activities. To find out more about how you can grow your career at UC Berkeley, visit

Departmental Overview

UC Berkeley Extension, the continuing education division of the University of California, Berkeley, has been building bridges between UC Berkeley and the public since 1891. UC Berkeley Extension serves the professional and continuing education goals of thousands of people each year.

The Extension's programs are an essential part of the University's mission to extend the research and scholarship of UC Berkeley to a global community; increase access to higher education for non-traditional, online, and international students; and improve the workforce.

Application Review Date

The First Review Date for this job is: 12/6/2022


This position entails a wide range of student services duties and responsibilities for an academic department/school/college or organization. Provides assistance to the Dean/Chair, faculty, and students in academic advising, recruitment, admissions, financial aid, visa/immigration matters, the evaluation and awarding of fellowships and block grant funds, student orientation and events, career counseling, and related programs.

Using skills as a seasoned, experienced student services professional, provides the full range of student services within an organization such as an academic department, school, or college. Independently advises students and resolves student services-related issues on the full range of academic issues inherent within the organization. Advises faculty and management on a variety of student issues. Works with the department's /school's / college's management to recommend changes to policies, practices, and procedures. Guidance on issues requiring in-depth knowledge of specialized programs is provided by offices specializing in those fields, e.g., the financial aid office, graduate division, or student learning center, OR by the Chair/Dean and faculty of the department /school/college. May administer funds for student programs.

  • Applying professional student services concepts, provides the full range of student services to students in cohort programs.
  • Academic Advising: Advises instructors on university policies and procedures; reviews students' progress and advises students and instructors on requirements for program completion; identifies students with progression problems and recommends interventions; devises curriculum planning in collaboration with partnerships manager, program directors, and the assistant dean.
  • Recruitment and Admissions: May participate in outreach programs with specifically targeted institutions; advises prospective applicants on necessary academic preparation; appropriateness of program as it pertains to the prospective applicant's goals; utilizing in-depth knowledge of the organization's admissions criteria, helps rank applicants for admissions; evaluates domestic and international transcripts for program eligibility.
  • Student Conduct: Responsible for interpreting organization policies and advising students and faculty on student conduct, student grievances, disputes, and issues regarding discrimination.
  • Events: Plans and implements complex, high-visibility student events, such as Orientation and Graduation events.
  • Course scheduling: In collaboration with the partnerships manager and program directors, schedule course sections for cohort programs. Assists with instructor hiring processes as needed.
  • Plans, designs, and provides workshops for students, such as information about the organization, or academic strategies and enrichment programs.
  • Using information learned from student and instructor interactions, makes recommendations for improvements to the program curriculum, course elements, or internal processes related to program execution.

Required Qualifications

  • Solid verbal and written communication skills.
  • Demonstrated strong interpersonal skills.
  • Multicultural competencies; ability to work with diverse populations.
  • Ability in problem identification and reasoning; ability to develop original ideas to solve problems.
  • Skills in judgment and decision-making, problem-solving, identifying measures of system performance, and the actions to improve performance.

Education and Training:

  • Bachelor's degree in a related area and/or equivalent experience/training

Preferred Qualifications

  • Working knowledge of advising and counseling techniques.
  • Knowledge of University-specific computer application programs and knowledge of University and departmental principles and procedures involved in risk assessment and evaluating risks as to likelihood and consequences.
  • Knowledge of complex U.S. visa and immigration procedures, compliance issues, and employment eligibility/authorization for international students and scholars.

Salary & Benefits

This is a full time 100% exempt Contract appointment that ends one year from the date of hire with the possibility of extension for another year.

Salary is commensurate with experience between the range of $65,000 - $70,000 annually.

For information on the comprehensive benefits package offered by the University visit:

Referral Source info
This job is part of the Employee Referral Program. If a UC Berkeley employee is referring you, please ensure you select the Referral Source of "UCB Employee" and then enter the employee's Name and Berkeley email address in the Specific Referral Source field. Please enter only one name and email.
Conviction History Background

This is a designated position requiring fingerprinting and a background check due to the nature of the job responsibilities. Berkeley does hire people with conviction histories and reviews information received in the context of the job responsibilities. The University reserves the right to make employment contingent upon successful completion of the background check.

Equal Employment Opportunity

The University of California is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. For more information about your rights as an applicant see:
For the complete University of California nondiscrimination and affirmative action policy see:

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