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Job ID: 183181

Residential Facilities Coordinator
Tufts University

Date Posted Apr. 4, 2022
Title Residential Facilities Coordinator
University Tufts University
Medford, MA, United States
Department The Trustees of Tufts College
Application Deadline Open until filled
Position Start Date Available immediately
  • Coordinator
  • Residential Life

What You'll Do

The Facilities Coordinator is an essential component to the success and overall function of the Residential Facilities Office. The incumbent is responsible for the management of Daily Operations, Quality Assurance and creating logistics plans as it directly relates to assigned projects and activities within the department.


The Facilities Coordinator reports to the Senior Residential Facilities Manager, working in conjunction with Conference Bureau, Office of Residential Life & Learning, Operations Control Center and is responsible for the following activities:

  • Manage the overall activities of the Daily Operations and Work Order Management as it relates to the Residential Halls and Dining Facilities
  • Oversight of Preventive Maintenance requirements
  • Assist with management of pesticide maintenance program
  • Tracking daily department activity and issuing weekly department report
  • Scheduling facility related vendors / contractors
  • Assist with budget research and estimating
  • Coordinate with Capital Projects and project plan with tasks/deliverables/milestones/timeframes and keep the manager abreast of all relevant information.
  • Implement and Coordinate Training Sessions for the Office of Residential Life & Learning Team as it relates to educating the Residential Assistants and Appropriate Stakeholders of the latest policies and procedures in Residential Facilities.
  • Maintain an active log/spreadsheet of all student billing utilizing both Maximo and StarRez and keep all stakeholders apprised of quarterly reports.
  • Coordinate yearly inspections with city inspectors on both the Medford/Somerville sides and ensure all the paperwork is completed in a timely fashion and all deadlines are being met. Important to keep Manager appraised of status throughout entire process.
  • Identify areas for improvement throughout the Residential Facilities and create proposals for opportunities for efficiencies and improvements
  • Create weekly reports to illustrate large events taking place on campus as it relates to Residential Life and Residential Facilities resources.
  • Assist in the monitoring and assessment of vendor performance
  • Assist with site inspection within the assigned building portfolio
  • Perform other duties as assigned by supervisor or manager

What We're Looking For

Basic Requirements:

  • Minimum of 4-6 years of Facilities Management experience, Operations Management or Hospitality Field or relevant experience.
  • Good interpersonal skills and exceptional communication skills
  • Excellent Organizational Skills with the ability to multitask effectively
  • Demonstrated experience problem-solving and maintaining a proactive and diplomatic demeanor in a complex, ambiguous situations.
  • Demonstrated ability to deal with a rapidly changing environment, and ambiguous/complex situations
  • Valid Driver’s License

Preferred Qualifications:

  • Proficient in Microsoft Office; PowerPoint, Excel, Microsoft Project, MAXIMO
  • Strong decision-making skills.
  • Demonstrate excellent oral and written communications skills.
  • Demonstrate excellent interpersonal skills, being able to work with all levels of trades professionals, managers, and customers.
  • Experience with data entry, expansive reporting, filing, answering phones, scheduling, and communications
  • Prior experience working in the facilities/property management, commercial real estate or professional services industries preferred

Special Work Schedule Requirements:

This job involves responsibilities that are performed in a hybrid working environment. Must be able to work occasional weekends and nights and travel between campuses.


An employee in this position must complete all appropriate background checks at the time of hire, promotion, or transfer.

Equal Opportunity Employer – minority/females/veterans/disability/sexual orientation/gender identity.

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