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Job ID: 184319

EOP Senior Counselor, Educational Opportunity Program
University at Buffalo, The State University of New York

Date Posted Apr. 21, 2022
Title EOP Senior Counselor, Educational Opportunity Program
University University at Buffalo, The State University of New York
Buffalo, NY, United States
Department Educational Opportunity Program
Application Deadline Open until filled
Position Start Date Available immediately
  • Professional Staff
  • Student Services
    Counseling Services

Position Summary
The Educational Opportunity Program (EOP) seeks a student-focused EOP Senior Counselor to provide a diverse population of undergraduate students with academic advising support and life coaching. Members of the EOP advising team are assigned a caseload of up to 150 students and collaborates with other academic advisors, faculty, and staff throughout the University to provide holistic advisement support to EOP students.

Responsibilities would include:
Advise freshman and incoming students, including transfer EOP students from community colleges and other SUNY institutions. Onboard and counsel students with regard to: developmental academic planning; general education and major requirements; evaluation of courses for transfer; class registration and degree tracking; and maintaining successful academic progress. Facilitate students’ transition to university by providing coaching on personal, social, economic, and career choices.
Pursue and lead strategies to address the needs of under-performing students (e.g., students on academic warning, low GPAs, or are at risk of failing). Support students by troubleshooting roadblocks, and tracking students’ progress. Partner with University Centers, such as Tutoring, Writing, Math etc., and other related offices to promote activities to foster improvement.
Establish advising processes that cover scheduled and walk-in individual advising, group advising, and classroom presentations.
Assist students navigate university regulations and assist with form completion as, needed.
Work collaboratively with peer and faculty advisors. Maintain relationships with Career Services; Counseling Services; Office of Accessibility Resources; Equity, Diversity and Inclusion; and other related areas with regard to referring students for services.
Develop and maintain working knowledge of and effective relationships with student support and business offices across the university to effectively assist students to leverage available supports and successfully navigate potential barriers to success.
Attend College Fairs and other events related to advising and recruiting, such as Welcome programs, New Student Orientations, Major Fairs, and Enrollment Management events. Some nights and weekends required. Conduct presentations as needed.

Outstanding Benefits Package
Working at UB comes with benefits that exceed salary alone. There are personal rewards including comprehensive health and retirement plan options. We also focus on creating and sustaining a healthy mix of work, personal and academic pursuit – all in an effort to support your work-life effectiveness. Visit our benefits website to learn about our benefit packages.

About UB
The University at Buffalo is SUNY’s most comprehensive public research university, and an outstanding place to work. UB amplifies ambition for faculty and staff by offering endless possibilities to achieve more. Here, people from all backgrounds and cultures challenge and inspire each other to discover, learn and succeed. Dedicated staff and engaged faculty collaborate to further knowledge and understanding, and develop tenacious graduates who are valued for their talents and their impact on global society. Visit our website to learn more about the University at Buffalo.

As an Equal Opportunity / Affirmative Action employer, the University at Buffalo will not discriminate in its employment practices due to an applicant’s race, color, religion, sex, sexual orientation, gender identity, national origin and veteran or disability status.
Minimum Qualifications
Master’s degree or professional certification with at least 1 year of experience.
Ability to advise students on curriculum requirements for a wide range of programs, with adherence to University standards.
Excellent interpersonal, organizational, and verbal and written communication skills.
Ability to work effectively both independently and as part of a team.
Periodic evening and weekend work required.
Ideal candidate is student-focused, customer-service oriented, and able to thrive in a fast-paced collaborative, creative, and diverse environment.
Computer experience in MS Office (Word, Excel, Access).
Must be able to manage competing priorities, be deadline-driven, and demonstrate a commitment to learning new skills as needed.
Ability to handle confidential information on a daily basis; Understand of FERPA laws.
Excellent verbal, written, and interpersonal skills.
Preferred Qualifications
Experience with university systems (SIRI, HUB, Navigate, etc.) and other applications related to student academic records and student support services strongly preferred.
Experience with university policies and procedures surrounding undergraduate education.
Understanding of and experience working with economically disadvantaged and underrepresented student programs and populations.
Experience with academic advising and student success initiatives.
Working knowledge of the University academic integrity guidelines.
Working knowledge of undergraduate financial aid rules with regard to student registrations.

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