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Job ID: 221581

Student Services Advisor - Cognitive Science Program (4575U) - 59162
University of California, Berkeley

Date Posted Sep. 18, 2023
Title Student Services Advisor - Cognitive Science Program (4575U) - 59162
University University of California, Berkeley
Berkeley, CA, United States
Application Deadline Open until filled
Position Start Date Available immediately
  • Professional Staff
  • Student Services

Student Services Advisor - Cognitive Science Program (4575U) - 59162

About Berkeley

At the University of California, Berkeley, we are committed to creating a community that fosters equity of experience and opportunity, and ensures that students, faculty, and staff of all backgrounds feel safe, welcome and included. Our culture of openness, freedom and belonging make it a special place for students, faculty and staff.

The University of California, Berkeley, is one of the world's leading institutions of higher education, distinguished by its combination of internationally recognized academic and research excellence; the transformative opportunity it provides to a large and diverse student body; its public mission and commitment to equity and social justice; and its roots in the California experience, animated by such values as innovation, questioning the status quo, and respect for the environment and nature. Since its founding in 1868, Berkeley has fueled a perpetual renaissance, generating unparalleled intellectual, economic and social value in California, the United States and the world.

We are looking for equity-minded applicants who represent the full diversity of California and who demonstrate a sensitivity to and understanding of the diverse academic, socioeconomic, cultural, disability, gender identity, sexual orientation, and ethnic backgrounds present in our community. When you join the team at Berkeley, you can expect to be part of an inclusive, innovative and equity-focused community that approaches higher education as a matter of social justice that requires broad collaboration among faculty, staff, students and community partners. In deciding whether to apply for a position at Berkeley, you are strongly encouraged to consider whether your values align with our Guiding Values and Principles, our Principles of Community, and our Strategic Plan.

At UC Berkeley, we believe that learning is a fundamental part of working, and our goal is for everyone on the Berkeley campus to feel supported and equipped to realize their full potential. We actively support this by providing all of our staff employees with at least 80 hours (10 days) of paid time per year to engage in professional development activities. To find out more about how you can grow your career at UC Berkeley, visit

Departmental Overview

The Cognitive Science Program within Interdisciplinary Social Sciences at Berkeley offers undergraduates the opportunity to explore the mind in interdisciplinary perspective. Courses in the program draw on psychology, linguistics, computer science, philosophy, neuroscience, and anthropology, among other fields, to illuminate how the human mind works, and why it works the way it does. The program draws on over forty affiliated faculty from a variety of departments, and is closely integrated with cognitive science research efforts across the campus.

The role of the Student Services Advisor is to provide academic advice to the undergraduates as well as coherence, stability and consistency to the major program. The advisor must address the challenges inherent in interdisciplinary and interdepartmental majors, and develop solutions to these problems. The advisor must have a broad and detailed knowledge of the academic units and undergraduate curriculum across the campus and a specialized understanding of the nature of interdisciplinary inquiry.

The Student Services Advisor works as part of a Student Services team, and in addition to acting as a key part of the academic advising team, also provides career and industry advice and acts as a liaison between industry and alumnae and current Cognitive Science students. Manages two important initiatives within cognitive science: First, the Career Catalyst is a donor-funded program that facilitates students' internship opportunities by providing guidance, industry contacts, mentorship, and funding to students demonstrating financial need. The incumbent collaborates closely with the Development Office to organize this program. Second, the Peer Advising Program, which provides paid positions to CogSci majors and trains them to provide direct advising to their peers. General guidance for this position comes from the faculty director, the Cognitive Science Program advising supervisor, and the director of administration.

Application Review Date

The First Review Date for this job is: 09/29/2023.


Academic Advising:

  • Advises faculty on departmental/college and university policies and procedures; reviews students' progress and advises students and faculty on requirements for program completion; identifies students with progression problems and recommends interventions; devises curriculum planning in collaboration with Cognitive Science faculty director and advising supervisor and advises students in academic or personal crisis and makes appropriate referrals.
  • Acts as point of contact for students navigating enrollment, course completion, exceptions to policy, and program completion.
  • Applying professional student services concepts, provides the full range of student services to student population served by the organization.
  • Responsible for collaborating on design service delivery improvements, analysis and gathering of data related to same, collaboration with campus partners such as Career Center, Development Office, and academic departments among others.
  • Administers student declaration and degree completion in collaboration with colleagues in Cognitive Science program and in the College of Letters & Science.

Career Counseling:

  • Advises program students on the job market process, and the standards and norms specific to the student's field of study; advises on summer internship programs; develops and maintains network of departments and regional firms interested in hiring summer students.
  • Advises program students on the job search and exploration process, and the standards and norms specific to the student's field of study; advises on summer internship programs; delivers workshops related to job exploration.
  • Manages outreach, application process, and selection of participants in the Career Catalyst program in service of these goals.
  • Reports back to Development office staff, faculty director, and supervisor regarding developments in this program.
  • May supervise staff.
  • Supervise all peer advising staff (5-10 students per semester).
  • Act independently to manage all recruitment, supervision, orientation, and mentorship of peer advising staff.


  • Plans and implements complex, high-visibility student events, such as commencements.
  • Acts as part of a team to plan a large commencement exercise and reception for 2000 guests.
  • Liaise with various campus offices to obtain permits and reservations for same.
  • Plans, designs, and provides workshops for students, such as information about the organization, or academic strategies and enrichment programs, both online and in person.
  • Topics vary but could include enrollment workshops, research skills education sessions, webinars covering job-search skills, among many others.
  • Develops and enhances an alumni recruitment network.

Required Qualifications

  • Competency in advising and counseling techniques appropriate to the higher education setting.
  • Solid verbal and written communication skills.
  • Interpersonal skills, strong skills in teamwork.
  • Multicultural competencies; demonstrated ability to work with diverse populations.
  • Ability in problem identification and reasoning; ability to develop original ideas to solve problems.
  • Skills in judgment and decision-making, problem solving, identifying measures of system performance and the actions to improve performance.
  • Ability to work independently and to maintain accountability regarding assigned tasks and projects.
  • Bachelor's degree in related area and/or equivalent experience/training.

Preferred Qualifications

  • Knowledge of University-specific computer application programs.
  • Knowledge of University and departmental principles and procedures involved in risk assessment and evaluating risks as to likelihood and consequences.
  • Experience with Google Workspace applications.

Salary & Benefits

This is a 100% full-time (40 hrs a week) exempt career position, which is paid monthly and eligible for UC Benefits.

For information on the comprehensive benefits package offered by the University, please visit the University of California's Compensation & Benefits website.

Under California law, the University of California, Berkeley is required to provide a reasonable estimate of the compensation range for this role and should not offer a salary outside of the range posted in this job announcement. This range takes into account the wide range of factors that are considered in making compensation decisions including but not limited to experience, skills, knowledge, abilities, education, licensure and certifications, analysis of internal equity, and other business and organizational needs. It is not typical for an individual to be offered a salary at or near the top of the range for a position. Salary offers are determined based on final candidate qualifications and experience.

The budgeted salary or hourly range that the University reasonably expects to pay for this position is $59,100.00 - $80,400.00.

How to Apply

  • To apply, please submit your resume and cover letter.

Other Information

  • This is not a visa opportunity.
  • This position is eligible for up to 40% remote work.

Conviction History Background

This is a designated position requiring fingerprinting and a background check due to the nature of the job responsibilities. Berkeley does hire people with conviction histories and reviews information received in the context of the job responsibilities. The University reserves the right to make employment contingent upon successful completion of the background check.

Equal Employment Opportunity

The University of California is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. For more information about your rights as an applicant, please see the U.S. Equal Employment Opportunity Commission poster.

For the complete University of California nondiscrimination and affirmative action policy, please see the University of California Discrimination, Harassment, and Affirmative Action in the Workplace policy.

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