The purpose of the Procurement Technical Assistance Center (PTAC) is to provide specialized and professional technical assistance to individuals and businesses that are seeking to pursue and successfully perform under contracting and subcontracting opportunities with the Department of Defense (DoD), federal agencies, state of North Carolina, and local governments/municipalities. PTAC Counselors are expected to make a concerted effort to seek out and assist Small Businesses, Small Disadvantaged Businesses (SDB), Women-Owned Small Businesses (WOSB), Historically Underutilized Business Zone (HUBZone) Small Business Concerns, Service-Disabled Veteran-Owned Small Businesses, and Historically Black Colleges and Minority Institutions.
The Procurement Counselor or PTAC Counselor is responsible for counseling clients on how to do business with federal, state, and local governments. The counselor is responsible for planning, analyzing, and organizing daily activities, data management to include entering client sessions and events, and marketing their services. The counselor will be expected to provide in-depth assistance to a sizeable number of clients throughout an assigned multi-county geographic region. The counseling aspect of this position includes one-on-one meetings, telephone, email, and other professional written communications. A substantial amount of time will be committed to research and preparing strategic recommendations on moving the client forward, so they can grow their business. Much of this work is technically-based and necessitates attention to detail. It is essential that the selected candidate exercise great care and discretion in assisting the clients. Absolute confidentiality of client information must be preserved.
The counselor could have a portfolio of up to 200 businesses. Marketing and outreach duties are critical: the counselor will need to make public appearances during the day and in the evening.
Administrative duties include maintaining adequate records of client-related activities, providing reports on client counseling and training efforts, and contributing to program evaluations. Training includes the ability to create PowerPoint presentations, marketing of the seminars or events, and evaluating the effectiveness of the training. The counselor must understand and keep abreast of contracting laws such as the Code of Federal Regulations, Federal Acquisition Regulations, and State Contracting regulations. The counselor will be responsible for maintaining relationships with Prime Contractors (large businesses) so they can play a role in recommending small businesses in the supply chain. The counselor is responsible for tracking their own budget with guidance from the PTAC Program Director and SBTDC regional center director.