University of Idaho
IdahoSTARS Child Care Resource Specialist
Off Campus Location - Coeur d'Alene
College of Education, Health & Human Sciences
$15.39 per hour or higher depending on education and experience
The Resource Specialist, under the direction of the Lead Consultant, supports and maintains ongoing contact with child care providers with a focus on communicating current rules governing child care licensing and for continued participation as an ICCP provider. This position maintains up to date provider information contributing to the Local Market Rate data. The Resource Specialist offers referrals to parents seeking child care and maintains confidentiality of all clients. Assures accurate data is maintained in the IdahoSTARS RISE database, supports overall function of the regional office and maintains regional lending library. The Resource Specialist works collaboratively with the IdahoSTARS statewide team, supports regional office functions, provides communication to families, child care programs and communities in assigned regions with exceptional customer support.
- Education: High school diploma or equivalent working a minimum of two years providing customer support.
Balancing and coordinating a workload for multiple projects;
Organizing work effectively and efficiently;
Maintaining client confidentiality;
Portraying a professional demeanor;
Answering a business telephone using business procedures/etiquette;
Providing reception and excellent customer service;
Using databases to enter and retrieve information;
Working occasional evenings and weekends.
- Education: Associates Degree or higher with two years of experience working in an early childhood related program and/or experience working with child care professionals.
Interpreting federal or state regulations/guidelines;
Possess a good understanding of the written and spoken English and Spanish languages utilizing appropriate grammar and accurate spelling.
- Knowledge of:
Quality inclusive child care;
The Idaho Child Care Program;
Physical Requirements & Working Conditions:
Open Until Filled:
Applicants need to address each individual required qualification, along with preferred qualifications that apply, in their letter of qualification.
Applicant review will begin on June 19, 2020 and will continue until the position is filled.
Applicants who are selected as final possible candidates must be able to pass a criminal background check.
To apply, please visit: jobs.uidaho.edu
University of Idaho is an Equal Opportunity/Affirmative Action/Veterans/Disability Employer.