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Job ID: 160473

Manager, SalesForce & Data Administration
Auburn University


Date Posted Jun. 10, 2021
Title Manager, SalesForce & Data Administration
University Auburn University
Auburn, AL, United States
Department AG Administration (Orgn: 120000)
Application Deadline Open until filled
Position Start Date Available immediately
 
 
  • Professional Staff
  • Fiscal Services
    Administrative Support/Services
    Information Technology
 
 

Job Summary
The individual selected for this position will be responsible for managing and coordinating data management efforts for the College of Agriculture to ensure accurate and consistent reporting. This role is responsible for the day-to-day
operations to include maintaining configurations, developing and maintaining data extracts and load scripts, ensuring data is being exchanged between integrated systems, and managing user access.

Essential Functions
Responsibilities include, but are not limited to the following:

*Directs multiple sources of highly complex data across the college to include graduate programs, undergraduate programs, employer data management, and alumni data management to ensure integration between the various systems across campus. Provides technical design,
implementation, maintenance, system administration, and support for the college’s data users.

*Manages the technical and data architecture design for the strategic Customer Relationship
Management (CRM) initiative within the college and its related integrated applications to ensure consistent flow of data between systems.

*Completes, validates, and disseminates data related to multiple accreditation and ranking surveys, along with profile survey data.

*Works with outside vendors, senior college and OIT leadership, governance committees, research personnel, faculty, student groups, campus IT staff, and others across campus serving as the data subject matter expert to ensure smooth transactions, deployment and operational processes. Oversees the procurement and selection of information technology that is significant to the
management of Big Data and CRM technology.

*Develops and updates all training materials for SalesForce; conducts training sessions to new users and ongoing refresher sessions to current users. Ensures all users are up-to-date with system changes.

*Establishes policies and procedures for the data governance, data security and integrity, and data definitions for the college.

*Establishes and provides education on CRM and data governance best practices in conjunction with the campus-wide data governance initiative.

Education Level Bachelor’s degree from an accredited institution
Field of Study
Degree in Business, Engineering, Mathematics/Statistics, or related field.


 
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