Under limited supervision, provides excellent customer service, greets patients, inputs and/or verifies patient information, enters approved patient treatment plans, responds to patient inquiries and schedules and confirms patient appointments to maximize clinic space. Performs financial functions (collects payment, makes adjustments to patient accounts) and provides administrative support. Performs other related duties to assist in the management of the department. Provides leadership to fellow staff members.
High School degree/equivalency and 3-5 years of job related experience.
In depth knowledge of dental/medical software, codes, Microsoft Office and dental terminology.
Excellent communication and customer service skills.
Dental Coder Certification preferred.