Campanile Operator (4723C) - 27425
The University of California, Berkeley, is one of the world's most iconic teaching and research institutions. Since 1868, Berkeley has fueled a perpetual renaissance, generating unparalleled intellectual, economic and social value in California, the United States and the world. Berkeley's culture of openness, freedom and acceptanceacademic and artistic, political and culturalmake it a very special place for students, faculty and staff.
Berkeley is committed to hiring and developing staff who want to work in a high performing culture that supports the outstanding work of our faculty and students. In deciding whether to apply for a staff position at Berkeley, candidates are strongly encouraged to consider the alignment of the Berkeley Workplace Culture with their potential for success at http://jobs.berkeley.edu/why-berkeley.html
Application Review Date
The First Review Date for this job is: August 16, 2019
UC Berkeley's Office of Communications and Public Affairs leads communications for the most elite public higher education institution in the world, conveying the quality, diversity, vitality, preeminence, and dedication to service of UC Berkeley. We reach diverse audiences and enhance relationships with constituents at all levels, including faculty, staff, students, alumni, donors, parents, visitors, the media, industry, research sponsors, educators, government leaders, and the general public. Our mission is to promote the University's excellence in teaching, research, and public service, and inform stakeholders of our many contributions to the community locally, nationally, and globally.
- Act as work leader for student employees while working in Sather Tower.
- Resolve and/or follow through on problems or questions that may arise.
- Oversee student staff including allocating tasks, setting work standards, and setting timetables and deadlines.
- Plan and oversee training of Campanile staff to respond to inquiries regarding daily operations, on visitation procedures and general customer relations.
- Maintain current and appropriate training materials -- provide regular training to new student employees. Manage the assembly and dissemination of information as needed to provide accurate information to the public and campus community.
- Incumbent is responsible for daily Campanile operations. This includes opening and closing, selling Campanile tickets and collecting fees via cash and credit card.
- Maintain working relationship with tower occupants -- the departments of Paleontology and Music, custodial and physical plant.
- Maintain cleanliness of elevator, observation deck and stairs.
- Ensure the safety of visitors by observing elevator capacity regulations and periodic monitoring of the observation deck. Report and follow-up on all safety and security issues as they arise.
- Respond to emergencies following established guidelines, and in the best interests of visitors and building occupants.
- Responsible for disseminating basic information about the campus, Sather Tower, and surrounding areas.
- Incumbent is expected to remain up to date on current campus and Campanile history.
- Order and maintain inventories of all supplies used for Campanile operations.
- Oversee use and maintenance of equipment.
- Maintain complete and accurate financial record keeping on a daily basis.
- Balance receipts and income and make weekly deposits.
- Oversee student data entry and retrieval.
- Maintain all statistical and record keeping reports and files.
- Compile and analyze statistical data for monthly, quarterly and annual reports.
- Provide reports to supervisor as needed.
- Provide onsite support for special Campanile events on occasional evenings and weekends for small and large scale campus events to include Cal Day and Homecoming & Parents Weekend.
Salary & Benefits
- Demonstrated clerical/administrative experience.
- Excellent communication skills.
- Fast, accurate typing and data entry and attention to detail essential.
- Excellent oral/written communication, organizational, and time management skills.
- Front line customer service experience.
This position is a non-exempt, bi-weekly paid position. Hourly pay for this role is commensurate with experience.
For information on the comprehensive benefits package offered by the University visit:
How to Apply
Please submit your cover letter and resume as a single attachment when applying.
This position is governed by the terms and conditions in the agreement for the Clerical & Allied Services Unit (CX) between the University of California and Teamsters Local 2010. The current bargaining agreement manual can be found at: http://ucnet.universityofcalifornia.edu/labor/bargaining-units/cx/index.html
Conviction History Background
This is a designated position requiring fingerprinting and a background check due to the nature of the job responsibilities. Berkeley does hire people with conviction histories and reviews information received in the context of the job responsibilities. The University reserves the right to make employment contingent upon successful completion of the background check.
Equal Employment Opportunity
The University of California is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. For more information about your rights as an applicant see: http://www.eeoc.gov/employers/upload/poster_screen_reader_optimized.pdf
For the complete University of California nondiscrimination and affirmative action policy see:
To apply, visit https://jobsprod.is.berkeley.edu/psp/jobsprod/EMPLOYEE/HRMS/c/HRS_HRAM.HRS_CE.GBL?Page=HRS_CE_JOB_DTL&Action=A&JobOpeningId=27425&SiteId=1&PostingSeq=1