Job Number 2108010
Specialist, Entry Advising
Closing Date: 08/20/2021
Take me to ACC’s online application.
Mondays through Fridays with 40 hours per week; periodic Evenings and Saturdays
Specialist 6/118 ($33,316.00 – $47,593.00)
Supervisor, Entry Advising
Criminal Background Check
Pre-employment criminal background checks are required for all Staff and Faculty positions. Pre-employment urinalyses drug screens are also required for all top candidates considered for positions in ACC’s College Police department.
Austin Community College (ACC) is a public two-year institution that serves a diverse population of approximately 41,000 credit students each fall and spring semester. We embrace our identity as a community college as reflected in our mission statement. We promote student success and community development by providing affordable access, through traditional and distance learning modes, to higher education and workforce training, including appropriately applied baccalaureate degrees, in our service area.
As a community college committed to our mission, we seek to recruit and retain a workforce that:
* Reflects the diversity of our community.
* Values intellectual curiosity and innovative teaching.
* Is attracted by the college mission to promote equitable access to educational opportunities.
* Cares about student success and collaborates on strategies to facilitate success for underrepresented populations.
* Welcomes difference and models respectful interaction with others.
* Engages with the community both within and outside of ACC.
The Austin Community College District promotes student success and community development by providing affordable access, through traditional and distance learning modes, to higher education and workforce training in its service area.
For more information, see http://www.austincc.edu/about-acc/mission-statement.
Commitment to Equity and Inclusion
ACC is committed to the ongoing systemic changes needed to ensure the increased recruitment, inclusion, retention, and completion of historically underserved and underrepresented populations. Through continual strategic community engagement and professional development of administrators, faculty, staff, and students, the college demonstrates its dedication to fostering a culture and climate for equitable outcomes.
As an open-access and low-cost institution, ACC is proud to serve a diverse student body. Dedicated faculty members are excellent professors who help students achieve their educational goals and are sensitive to the diverse cultures and socio-economic backgrounds of our students. The College values and is committed to equity, diversity, and inclusion throughout the College community.
General Statement of Job
Responsible for aiding new students in their transition to the College and upholding the College’s mission by orienting new students to high-quality educational for-credit programs and areas of support and establishing a first-semester course load that promotes student learning and prepares students for their educational and career goals.
Description of Duties and TasksEssential duties and responsibilities include the following. Other duties may be assigned.
Guides students during group advising sessions regarding educational issues such as course and program selection, class scheduling, registration, TSI compliance, Academic Standards of Progress, adjustment to college life, study habits, career planning, and financial wellness.
Supports students during advising sessions with preparation for paying for college, including information on scholarships; benefits; and the application, award, and administration of financial aid to ensure eligible students have access to and are prepared to leverage federal and state aid for the completion of academic awards.
Assesses needs for assistance, financial aid, or additional training, and refers students to the appropriate services.
Coordinates referrals to college and community services as needed, including Support Center, Student Accessibility Services, and student mental health counseling. Shares student life opportunities including special interest groups that are designed to engage students in academic and co-curricular learning.
Reviews transcripts and interprets test scores and other information to determine college readiness and compliance with the TSI.
Maintains expert advising knowledge of assigned Area(s) of Study.
Assists with the organization, preparation, implementation, evaluation and delivery of New Student Orientation.
Documents advising recommendations, directives, interventions, and other pertinent information in the district’s various information management platforms; reply to emails and telephone calls timely regarding program or course issues.
Gathers data and prepares reports on students and activities as required by supervisor or ACC leadership.
Supports the new student onboarding process beyond recruiting as needed, including orientation, entry advising, registration, and communication.
Builds and sustains strong relationships within the Enrollment Management division and college community to support guided entry to the first day of class.
KnowledgeMust possess required knowledge and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed.
Best practices for higher education and enrollment.
College admissions procedures, advising procedures, programs, and courses.
Principles of research, public relations, publicity, and especially marketing to new students.
Student database systems.
CRM Salesforce, or similar contact management systems.
SkillsMust possess required skills and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed.
Effectively using interpersonal and written communications skills.
Effectively using organizational and planning skills.
Maintaining confidentiality of work-related information and materials.
Establishing and maintaining effective working relationships.
Maintaining an established work schedule.
Ability to analyze and report data.
Use a variety of spreadsheet, word processing, database, and presentation software.
Use student information and database systems to include Ellucian Recruit and Salesforce.
Required Work Experience
Two years related work experience.
Preferred Work Experience
Facilitating group presentations.
Special RequirementsLicenses/Certifications; Other
Experience with Constituent Relationship Management (CRM) recruiting systems or other contact management systems.
Valid Texas Driver’s License and reliable transportation for local Austin area travel.
Work is performed in a standard office or similar environment.
Subject to standing, walking, sitting, bending, reaching, pushing, and pulling.
Occasional lifting of objects up to 10 pounds.
Work safety and follow safety rules. Report unsafe working conditions and behavior. Take reasonable and prudent actions to prevent others from engaging in unsafe practices.
HR Use Only
ACC Benefits Overview
Full-time Faculty and Staffing Table employees who work in full-time and/or part-time positions at the College are eligible for ACC medical benefits effective the first of the month after their first 60 days of employment. Benefits include medical, dental, life insurance, short and long term disability, retirement plans and AD&D.
ACC does not participate in Social Security. ACC participates in the Teacher Retirement System of Texas (TRS) and the Optional Retirement Program (ORP-Faculty Only). Part-time and Hourly employees participate in the ACC Money Purchase Plan (ACCMPP) as a retirement program required by Federal law.
The above description is an overview of the job. It is not intended to be an all-inclusive list of duties and responsibilities of the job, nor is it intended to be an all-inclusive list of the skills and abilities required to do the job. Duties and responsibilities may change with business needs. ACC reserves the right to add, change, amend, or delete portions of this job description at any time, with or without notice. Employees may be required to perform other duties as requested, directed, or assigned. In addition, reasonable accommodations may be made by ACC as its discretion to enable individuals with disabilities to perform the essential functions.
Austin Community College provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics.
As required by the US Department of Education, employees are required to report violations under the Title IX and, under the Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act (Clery Act), select individuals are required to report crimes. If this position is identified as a Campus Security Authority (Clery Act), you will be notified, trained, and provided resources for reporting.