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Job ID: 115491

Manager, EO/Technology Support Services
University of Idaho

Date Posted Nov. 8, 2018
Title Manager, EO/Technology Support Services
University University of Idaho
Application Deadline Open until filled
Position Start Date Available immediately
  • Moscow, ID
    United States
  • Director/Manager
    Other Administrative Categories
  • Information Technology

University of Idaho

Manager, EO/Technology Support Services

Location: Moscow

Division/College: College of Engineering

Employee Category: Exempt

Pay Range: $61,490 annually or higher depending on experience

Full/Part Time: Full Time

Position Summary:

The Engineering Outreach (EO) Technology Support Services Manager is a member of the EO management team. Responsibilities include: overseeing daily operations, management, and maintenance of all EO digital production facilities; supervising digital production staff; researching, planning, and updating Engineering Outreach digital production studios; managing and coordinating the design and construction of new facilities; leading telecommunication technology projects within the College of Engineering (COE); overseeing technical quality control for all EO digitally delivered courses; and working with faculty to plan and produce semester length courses, short courses, and special topics lectures to EO students around the world.

Minimum Qualifications:

Knowledge of telecommunications facilities and delivery technologies with at least five-years experience in a related field
Bachelors degree in telecommunications or closely related field
Designing, installing, and operating analog, digital video, and audio systems
Must have good supervisory experience and demonstrated managerial skills
Experience setting, administering, and controlling budgets
Excellent oral and written communication skills
Experience working with diverse groups of people including students, faculty, and staff.
Good knowledge of: Electronic equipment fundamentals and operation. Good understanding of all phases of digital and analog video production in studio and field locations.
Possess a valid drivers license

Preferred Qualifications:

Ten-years experience in broadcast, industrial, or educational digital video studio production
Masters degree in a management-related field
Five-years experience with compressed video teleconferencing systems and emerging telecommunications technologies
Video capturing, editing, and file post production
Creating flowcharts, line drawings, and online resources for digital production equipment and facilities
Completing technical repairs of digital production equipment and systems
Designing and installing cloud videoconferencing systems
Experience working with faculty in production-related course design, development, and implementation
Experience training faculty, staff, and students, in various aspects of telecommunications delivery techniques

Physical Requirements & Working Conditions:

Lift, carry, or otherwise move awkward objects weighing up to 50 pounds. Climb a ladder and retrieve heavy objects that are above the head.
Work flexible hours including evenings and weekends as necessary.

Posting Number: SP001985P

Posting Date: 11/02/2018

Closing Date:

Open Until Filled: Yes

Special Instructions:

This position will remain open until a suitable candidate is selected. Applications received by 11/30/18 will receive first consideration. Please address how you meet each of he positions minimum and preferred qualifications in your letter of qualification.

Background Check: Applicants who are selected as final possible candidates must be able to pass a criminal background check.

To apply, please visit:

EEO Statement

University of Idaho is an Equal Opportunity/Affirmative Action/Veterans/Disability Employer.


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