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Job ID: 123233

Program Manager II, School of Education
The University of St. Thomas

Date Posted May 9, 2019
Title Program Manager II, School of Education
University The University of St. Thomas
St. Paul, MN, United States
Application Deadline Open until filled
Position Start Date Available immediately
  • Professional Staff
  • Administrative Support/Services

The University of St. Thomas invites qualified candidates to apply for a Program Manager II within the School of Education.

The University of St. Thomas embraces diversity, inclusion, and equal opportunity for all. Our convictions of dignity, diversity and personal attention call us to embody and champion a diverse, equitable and inclusive environment. We welcome applicants of diverse races, ethnicities, geographic origins, gender identities, ages, socioeconomic backgrounds, sexual orientations, religions, work experience, physical and intellectual abilities, and financial means. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. This commitment is consistent with our mission to inspire our students, using the Catholic intellectual tradition, to think critically, work skillfully, and act wisely – all for the common good. A successful candidate will possess a commitment to the ideals of this mission.


The School of Education Process and Content Manager oversees development, implementation, and revision of major processes in the School of Education, with a special focus on the registration process; and, in tandem with development and implementation of processes, oversees development and maintenance of the School-wide on-line Repository and manages content, including Catalog and Handbook content. This individual develops training materials used throughout the School, is a liaison (for registration issues) with the University Registrar, and is a liaison (for content management) with ITS and the Office of Institutional Effectiveness. The Manager assists and advises the dean and associate dean on project initiatives.


General process and content management

Analyze processes, procedures, and methods utilized within the SoED to develop, implement, and manage higher efficiency processes
In conjunction with this effort, oversee ongoing development and maintenance of the SoED Repository SharePoint site to house and organize all SoED documentation and files (the organization of process needs to work in tandem with the organization of files); in this connection, liaise with ITS
Develop and implement training of SoED staff and faculty on use of the Repository and other St. Thomas systems and applications to work toward continuous improvement
Oversee, as appropriate, development and maintenance of the Catalog and of policy handbooks; collaborate with the University Registrar’s office and ITS to ensure implementation of Catalog changes in University systems such as Banner and DegreeWorks; ensure that MIC has current content
Manage data for annual faculty evaluations, including IDEA data; in this connection, liaise with Office of Institutional Effectiveness
In light of knowledge of SoED content needs, liaise with ITS to learn about and test available technology options for possible use within the SoED. Lead implementation and training for newly adopted technologies.

Specific process management: registration

Execute “non-student facing” functions of a Registrar (e.g.: serve as a consultant to SoED departments for registration issues; investigate, recommend, and lead implementation of “special” class setup needs such as reserved seating, restricted seating, waitlists, etc.; request “Part of Terms” for semester; handle cross-listings; assign MOH rooms for room deadline; ensure set-up of new programs and new course codes in Banner after programs and courses are approved by curriculum committees; handle Banner procedural questions; handle any issues advisors want to escalate regarding registration problems)
Develop and implement training of departmental Coordinators, so that they can handle coding their own BANNER courses and other appropriate aspects of the registration process (until department coordinators take over, do initial Banner entry of all semester courses; do courses changes/additions; cancel low-enrollment courses; add new sections/split sections when/if enrollment is high)
Using historical course data and input from chairs and deans, determine optimal frequency for courses offered in each department and collaborate with department chairs to implement course schedules accordingly
Track and monitor enrollment data to determine the optimal number of course sections to offer; work with the dean and associate dean to add and drop sections based on registration demand

Project initiatives and cross-training

As the School of Education is restructured, there will be a need both for project initiatives and for cross-training. As time permits, this Manager will assist in these efforts (once departmental coordinators are trained to code courses in BANNER and have assumed responsibility for coding, time should be available to the Manager for project initiatives and cross-training).
Examples of project initiatives that might be undertaken include (i) assistance with redesigning the structure of the School’s web pages and (b) assistance with reinstating a continuing education program.
Cross-training might be undertaken in the area of budget management.

Other duties as assigned

Minimum Qualifications

Bachelor’s degree
Five years of program administration/office management experience with increased responsibility
An equivalent combination of education and experience from which comparable knowledge and skills have been acquired may be substituted.

Preferred Qualifications

Experience with Registrar functions
Familiarity with St. Thomas systems (including Banner, SharePoint, Cognos, 25Live, and Office 365)
Experience with project and budget management
Background in the field of Education


On the University of St. Thomas Jobs page, follow the instructions to complete an online application which includes uploading a resume and copy/pasting a job specific cover letter.

In light of its commitment to create and maintain a safe learning and working environment, employment with the University of St. Thomas requires consent and successful completion of a background screening.

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