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Job ID: 164954

Assessment Systems Technician
University at Buffalo, The State University of New York

Date Posted Aug. 10, 2021
Title Assessment Systems Technician
University University at Buffalo, The State University of New York
Buffalo, NY, United States
Department Office of Curriculum, Assessment and Teaching Transformation
Application Deadline Open until filled
Position Start Date Available immediately
  • Classified Staff
  • Research/Technical/Laboratory
    Administrative Support/Services

Position Summary
The University at Buffalo (UB) Office of Curriculum, Assessment and Teaching Transformation (CATT) seeks to hire an Assessment Systems Technician. The Technician serves as the university administrator for two applications that are essential for the assessment of teaching effectiveness and student learning at the university: the SmartEvals course evaluation platform and the Annual Academic Program Assessment Reporting (AAPAR) system, which is crucial for documenting program assessment work at UB for continuing accreditation by the Middle States Commission on Higher Education (MSCHE).

The incumbent will manage all administer the course evaluation process at UB, including:

Providing oversight for system population each term;
Administering course evaluations according to specified timelines and policies established by the Course Evaluation Advisory Committee;
Creating and updating website content related to policies and procedures of course evaluations for the UBCE website;
Creating and maintaining training materials for instructors and student users; and
Monitoring the UBCE inbox and providing direct user support.

In the role of system administrator for the Annual Academic Program Assessment Reporting (AAPAR) system, the incumbent is responsible for:

Contributing to the development of policies related to annual assessment reporting,
Providing oversight for the technical aspects of the annual assessment reporting process,
Upgrading and maintaining the AAPAR system,
Creating and maintaining training materials for users; and
Providing direct user support. Through this role, the incumbent will facilitate the reporting of university compliance with the curriculum and assessment standards of the Middle States Commission on Higher Education (Standards 3 and 5).

The incumbent will create and maintain the physical classroom effectiveness database in collaboration with the Learning Environments & Technologies (LET) team.

Key accountabilities and responsibilities:
SmartEvals System Administration and User Support
AAPAR System Administration and User Support
Database Support for the Learning Environments & Technologies (LET) Team

The Office of Curriculum, Assessment, and Teaching Transformation (CATT) at the University at Buffalo promotes educational excellence through: support of instructional and learning environments design; assessment of program and teaching effectiveness; and dissemination of evidence-based instructional strategies. Each office within the department supports the mission of educational excellence. Educational Effectiveness & Learning Analytics (EELA) supports program improvements through the program assessment and review process and through student evaluations of teaching. The office of Curriculum, Pedagogy & Design supports the effective design of courses and curricula through evidence-based approaches. The office of Learning Environments & Technologies works to establish in-person and virtual learning environments that promote effective teaching and learning. The Research & Development Team promotes the scholarship of teaching and learning and works to disseminate evidence-based pedagogy. For more information, please visit the CATT website.

The University at Buffalo is SUNY’s most comprehensive public research university, and an outstanding place to work. UB amplifies ambition for faculty and staff by offering endless possibilities to achieve more. Here, people from all backgrounds and cultures challenge and inspire each other to discover, learn and succeed. Dedicated staff and engaged faculty collaborate to further knowledge and understanding, and develop tenacious graduates who are valued for their talents and their impact on global society. Visit our website to learn more about the University at Buffalo.

University at Buffalo is an affirmative action equal opportunity employer and, in keeping with our commitment, welcomes all to apply including veterans and individuals with disabilities.

Minimum Qualifications
Bachelor’s degree and at least two (2) years of experience with system administration and/or database programming.

Additional required experience includes:
Strong organizational skills.
Experience working in a college or university.
Excellent interpersonal and communication skills (written and verbal), planning, organizational and analytical skills. Ability to communicate clearly and respectfully with diverse populations.
Strong computer skills essential. Demonstrated proficiency in Microsoft Office Suite including Word, Excel, Access, and Outlook. Familiarity with programming languages, such as Perl, PHP, and Javascript.
Ability to exercise considerable judgment and discretion in establishing and maintaining good working relationships.
A positive and professional demeanor.

Preferred Qualifications
A master’s degree with three (3) years of experience with system administration and/or database programming in a higher education setting are preferred.
Familiarity with the accreditation standards of the Middle States Commission on Higher Education (MSCHE) is highly desirable, as is fluency with the Perl, PHP, and Javascript programming language, as well as HTML5 and CSS3, and an understanding of GitArchives, RedHad OKD, and OpenShift.
Familiarity with MySQL pr PostgreSQL is an added benefit.

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