Patient Coordinator – Anesthesia – (21001568)
The Cummings School of Veterinary Medicine of Tufts University provides advanced veterinary care throughout New England and serves as the primary clinical training environment for veterinary students, interns and residents. The anesthesia service provides anesthesia to both the small and large animal hospitals. The caseload is varied but generally consists of 10-25 anesthetic cases per weekday and includes a wide variety of species. The mission of the Cummings School is to improve and promote the health and well-being of animals, people and ecosystems we share. We work extremely well as a team and work together to try to allow for a balance between work and personal life.
Cummings School of Veterinary Medicine at Tufts University invites applications for a Patient Coordinator. The Patient Coordinator will work for the Anesthesia Department in collaboration with the Surgery, Emergency/Critical Care, Internal Medicine Departments and other services. The Patient Coordinator will have a unique role in patient care, helping to coordinate all members of the health care team and act as the anesthesia patient’s advocate throughout their hospitalization. The Patient Coordinator will help minimize any miscommunication that may happen when a patient’s care involves multiple services. In addition to helping coordinate day-to-day operations, this person will be a centralized point of contact for the different departments for future anesthesia cases. This person would support the in-house clinicians in creating a plan for the arrival and subsequent care of high-risk patient populations such as brachycephalic dogs or patients with behavioral challenges. The ideal candidate will have a good understanding of common medical conditions and be able to identify necessary diagnostics and/or interventions for optimal patient care.
Minimum 5 years of related experience. Ability to lift up to 35 lbs. with or without accommodation.
Certified Veterinary Technician
Ability to work with different groups of people (clients, support staff, nurses and doctors)
Excellent communication and interpersonal skills and high emotional intelligence
Ability to work independently, and also within a team.
Remain calm under pressure.
Organized and efficient
Flexible and adaptable, ability to multi-task in response to changing patient and health care team needs
Contribute to a positive work environment
Special Work Schedule Requirements:
This position requires working evenings and weekends, with 7 weeks/year of daytime rotations.
An employee in this position must complete all appropriate background checks at the time of hire, promotion, or transfer.
Equal Opportunity Employer – minority/females/veterans/disability/sexual orientation/gender identity