TEST PROCTORING & ACCOMMODATIONS COORDINATOR
San Jose/Evergreen Community College District
Close/First Review Date: 02/19/2023
Campus Location: San Jose City College
The Test Proctoring & Accommodations Coordinator reports to the Director of Student Accessibility Services at San Jose City College. The work schedule is 12 months per year; Monday - Friday; 8:00 a.m. to 5:00 p.m.
The Test Proctoring & Accommodations Coordinator position is grant funded and contingent upon yearly funding.
This position is represented by the California School Employees Association (CSEA), Chapter 363.
Under the direction of assigned administrator, the Test Proctoring and Accommodations Coordinator is responsible for the proctoring of tests and exams taken at the Student Accessibility Services (SAS) office or other campus locations; assists with note-taking accommodations and provide support for front office reception duties. This position also oversees a wide variety of administrative activities and assists in providing access and reasonable accommodation for students with educational limitations.
DUTIES AND RESPONSIBILITIES
1. Perform general administrative support to the program and facilitate communication between students, faculty and staff to enable students with educational limitations to participate in the instructional process.
2. Provide information to students, college personnel and the public regarding program eligibility, services, resources and support; explain policies, procedures and student responsibility.
3. Coordinate test proctoring services; schedule and administer exams, ensure secure, timely and accurate storage and delivery of exams, enforce and covey testing guidelines to students and faculty.
4. Provide quarterly analysis for test-proctoring services to identify concerns, patterns and tendencies to provide optimal service to students with educational limitations and assist the assigned administrator in making updates in policies and procedures based on data.
5. Assist in the development of program policies and procedures and accompanying forms. Maintain, prepare and organize forms and student records for the program.
6. Perform and coordinate general front office activities including answering the phone, e-mail communication, filing, and assisting in the preparation of reports and program correspondence.
7. Communicate with program staff and students regarding needs, concerns and problems; assist in researching alternatives and developing workable solutions.
8. Coordinate note-taking accommodation; organize and administer the SAS notes accommodations program for students.
9. Recruit and train student note-takers and track outstanding notes requests.
10. Participate in program meetings and events; prepare meeting agendas and minutes.
11. Arrange for the provision of adaptive equipment and furniture for classroom accommodations, and maintain records of such equipment and furniture.
12. Collect and maintain statistical data related to program participation, services provided, academic progress of students, program achievements, and MIS reporting.
13. Maintain program accounts and perform regular bookkeeping such as purchasing, printing out budget reports, and creating budgetary documents.
14. Assist in selecting, training and overseeing student assistants; process new hire forms and review timesheets; assist in directing and reviewing the work of student assistants to accommodate the needs of program participants.
15. Perform other related duties as assigned.
1. Basic operations, services and activities of assigned program.
2. Pertinent federal, state and local laws pertaining to community college and disability-related services and programs.
3. Familiarity with and understanding of the Americans with Disabilities Act (ADA) and other applicable regulations concerning access to programs, services, and facilities by persons with disabilities.
4. Various disabilities.
5. College, community resources, and social service organizations available to students.
6. Alternative instructional processes, adaptive devices and other reasonable accommodations for student with disabilities.
7. Principles and procedures of record-keeping, book-keeping and basic report preparation.
8. Modern office methods and equipment including computer terminal usage and office application software.
Skills and Abilities:
1. Work effectively with faculty and staff from diverse disciplines.
2. Adept at interacting with diverse populations, including those who experience disabilities.
3. Evaluate requested accommodations and schedule services.
4. Prepare and maintain reports, records, data, files, and logs.
5. Perform duties with constant interruptions, demanding compliance issues and timelines.
6. Establish and maintain cooperative and effective working relationships with staff, students and others.
7. Understand and use office administrative practices and tools including: computers, websites and other applications related to the program.
8. Determine work priorities and the ability to work independently and follow through on tasks.
9. Recruit, train, and supervise student assistants.
10. Work with attention to detail and independently with minimum supervision.
11. Maintain confidentiality of sensitive information.
EDUCATION AND EXPERIENCE
1. Bachelors degree or equivalent in related field.
2. Two years of related work experience preferably in providing services to people with disabilities at the adult level.
1. Bilingual abilities, desirable.
Districts Diversity Requirements
- Demonstrated sensitivity, knowledge and understanding of the diverse academic, socioeconomic, gender identity, sexual orientation, cultural, disability, and ethnic background of groups historically underrepresented, and groups who may have experienced discrimination.
- Success integrating diversity as appropriate into the major duties outlined in the job description and in the duties listed in the Districts hiring policy; or demonstrated equivalent transferable skills to do so.
$72,697 - $88,739 Annual Salary (Range 96: Classified Salary Schedule Fiscal Year 2022-2023). Starting placement is generally at Step 1.
Excellent fringe benefit package includes a pension, medical, dental, vision, EAP (employee assistance plan) and life insurance for employee and eligible dependents, and income protection. Voluntary plans include supplemental life insurance, Flexible Spending Accounts, 403b and 457 Deferred Compensation Accounts. Classified employees also receive vacation, 12 sick leave days and 19 paid holidays.
To be considered for this position please visit our web site and apply on line at the following link: https://sjeccd.peopleadmin.com/
About San Jose/Evergreen Community College District
The District is represented by dedicated and talented employees who are passionate about providing our student population with the best educational experience possible. The District recognizes that cultural diversity in the academic environment promotes academic excellence; fosters cultural, racial and human understanding; provides positive roles models for all students, and creates an inclusive and supportive educational and work environment for its employees, students, and the community it serves.
As of fall 2017, with enrollment of approximately 18,500 per semester, and an extremely diverse student population (Hispanic/Latino 44%, Black/African-American 4%, Asian/Pacific Islander 32%, American Indian/Native American 0.5%, White/Caucasian 11%) attaining educational goals reflecting 45% - AA Degree and Transfer to a 4-Year College/ University, the Districts emphasis on student success makes it a recognized educational leader in the State.
The District encourages a diverse pool of applicants to serve as colleagues to an existing diverse group of managers, supervisors and confidential staff consisting of 29 % Hispanic/Latino, 13% Asian/Pacific Islander, 7% Black/African American, 23% White/Caucasian, and as well as encouraging applications from all qualified, outstanding applicants.