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Job ID: 182203

Office Manager
Northern Illinois University

Date Posted Mar. 23, 2022
Title Office Manager
University Northern Illinois University
DeKalb, IL, United States
Department Leadership, Educ Psyc & Found
Application Deadline Open until filled
Position Start Date Available immediately
  • Classified Staff
  • Administrative Support/Services

Primary Function
The person in this position reports directly to the Chair of the Department of Leadership, Educational Psychology and Foundations and functions as the main contact for the department office.
Duties and Responsibilities (generally)

The primary function of the person holding this position is to assist in the direction of the academic programs (both degree granting and endorsement/certification) and related administrative activities for the Department of Leadership Educational Psychology and Foundations under the direction of the Department Chair. This position will help support the fiscal oversight of the department, and assist with personnel actions, travel vouchers and purchasing. This person must maintain contact with Student Services, the Graduate School, Outreach Services, and the Office of Registration and Records. This person must possess, or be able to develop, skills in comprehending the special technical requirements essential in working in a rapidly changing computer and technology environment. This person also has responsibility for handling confidential information and materials, including student academic records, faculty and instructors’ personnel file, hiring information and department reports. This position utilizes word processing, spreadsheets, data base management, and other computer hardware and software and requires a good knowledge of computer use and applications.

Minimum Required Qualifications for this position
1.High school graduation or equivalent.
2. Two (2) years (24 months) of work experience comparable to the third level of this series.
Specialty Factors (Additional Required Qualifications)

Education and Experience Preferred
High school graduation or equivalent.
Any one or combination totaling one (1) unit of the following:
Four (4) years (48 months) of work experience comparable to the third level of this series = 1.0 unit.
Two (2) years (24 months) of work experience comparable to the fourth level of this series = 1.0 unit.
List the knowledge, skills, and abilities critical to the performance of this position.

Knowledge of administrative and administrative procedures and systems such as word processing, managing files and records, and other office procedures and terminology.
Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.

Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
Knowledge of computers and computer systems (including hardware and software) to enter data, or process information.
Skill in material resources management through obtaining and seeing to the appropriate use of equipment, facilities, and materials needed to do certain work.
Skill in communicating effectively, both verbally and in writing as appropriate for the needs of the audience.
Skill in decision making by considering the relative costs and benefits of potential actions and choosing the most appropriate one.
Ability to understand written sentences and paragraphs in work related documents.
Ability to arrange things or actions in a certain order or pattern according to a specific rule or set of rules (e.g., patterns of numbers, letters, words, pictures, mathematical operations).
Ability to apply general rules to specific problems to produce answers that make sense.
Ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events).
Ability to choose the right mathematical methods or formulas to solve a problem.
Ability to provide guidance and direction to subordinates, including setting performance standards and monitoring performance.

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