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Job ID: 130253

Director of Internal Communications (5887U) 27502 - 1034
University of California, Berkeley

Date Posted Oct. 2, 2019
Title Director of Internal Communications (5887U) 27502 - 1034
University University of California, Berkeley
Berkeley, CA, United States
Department N/A
Application Deadline Open until filled
Position Start Date Available immediately
  • Director/Manager
  • Communications/Public Relations

Director of Internal Communications (5887U) 27502 - 1034

About Berkeley

The University of California, Berkeley, is one of the world's most iconic teaching and research institutions. Since 1868, Berkeley has fueled a perpetual renaissance, generating unparalleled intellectual, economic and social value in California, the United States and the world. Berkeley's culture of openness, freedom and acceptanceacademic and artistic, political and culturalmake it a very special place for students, faculty and staff.

Berkeley is committed to hiring and developing staff who want to work in a high performing culture that supports the outstanding work of our faculty and students. In deciding whether to apply for a staff position at Berkeley, candidates are strongly encouraged to consider the alignment of the Berkeley Workplace Culture with their potential for success at

Application Review Date

The First Review Date for this job is: August 20, 2019

Departmental Overview

UC Berkeley's Office of Communications and Public Affairs leads communications for the most elite public higher education institution in the world, conveying the quality, diversity, vitality, preeminence, and dedication to service of UC Berkeley. We reach diverse audiences and enhance relationships with constituents at all levels, including faculty, staff, students, alumni, donors, parents, visitors, the media, industry, research sponsors, educators, government leaders, and the general public. Our mission is to promote the University's excellence in teaching, research, and public service, and inform stakeholders of our many contributions to the community locally, nationally, and globally.

The Director of Internal Communications is a member of the leadership team in the Office of Communications and Public Affairs. S/he plays an integral role in conceptualizing, crafting and deploying the campus internal communications strategy, which includes building out an entire internal communications program. The Director of Internal Communications will support the Public Affairs team's mission to enhance access to, understanding of and engagement with important university information and initiatives. S/he will help create and activate internal university advocates; help celebrate successes and amplify discoveries; and protect and strengthen UC Berkeley's reputation.


Manages complex comprehensive communications programs, including written, visual, and electronic communications, for large, highly visible organization.

Oversee a strategic internal communications program that effectively keeps all constituencies informed about key initiatives, builds support for the university mission, and helps to create a climate of pride, engagement and inclusivity.

Convene collaborators in the Office of Public Affairs and across campus to advance internal communications objectives.

Develop and manage strategic initiatives to inform and guide internal stakeholders on key issues; ensuring internal and external strategies are aligned.

Work cross-functionally with key leaders and content experts across the university to identify and manage issues, explain and communicate the university's positions internally, and coordinate internal and external strategies.

Works with departmental or college administration to create, develop, and implement comprehensive long- and short-term strategic communications plans.

Provides advice and counsel to departmental or college administration on all aspects of communications, including strategic planning, effective messaging, and problem resolution.

Produces a variety of communication pieces in a variety of venues including written, visual, and electronic communications. Strong organizational skills to effectively manage multiple projects from inception to completion, adhering to deadline, ensuring production of high quality products that effectively deliver the desired message within budget and time constraints.

Identifies specific communications needs and develops the content and process for organizational improvements.

Required Qualifications

  • Ability to build the internal contacts, relationships, and credibility necessary to be effective.
  • Maturity, judgment and the proven ability to work with senior leaders.
  • Advanced knowledge and understanding of all aspects of communications, including strategic planning for various media venues, technical aspects and requirements of various venues, and most appropriate and effective applications.
  • Advanced knowledge of the organization, including its mission, vision, goals, policies, and infrastructure, or ability to learn; strong knowledge of current affairs and issues in higher education.
  • Advanced skills to create, develop, and implement long and short term strategic communication plans.
  • Advanced skills to advise and consult management on all aspects of communications, ranging from developing effective communication strategies to appropriately responding to inquiries regarding sensitive or complex issues or information.
  • Excellent written, verbal, interpersonal communications, active listening and political acumen skills.
  • Excellent analytical, critical thinking, project management, and problem recognition, avoidance, and resolution skills.
  • Thorough knowledge of campus protocols and channels for communication internally and externally, or ability to learn.

  • Bachelors degree in journalism, communications or related area or equivalent training/ experience.

Preferred Qualifications

Experience in higher education and/or the public sector, and/or in a highly decentralized organization.

5-10 years of relevant experience in communications, including internal communications.

Salary & Benefits

Salary to commensurate with experience.

For information on the comprehensive benefits package offered by the University visit:

How to Apply

Please submit your cover letter and resume as a single attachment when applying.

Conviction History Background

This is a designated position requiring fingerprinting and a background check due to the nature of the job responsibilities. Berkeley does hire people with conviction histories and reviews information received in the context of the job responsibilities. The University reserves the right to make employment contingent upon successful completion of the background check.

Equal Employment Opportunity

The University of California is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. For more information about your rights as an applicant see:
For the complete University of California nondiscrimination and affirmative action policy see:

To apply, visit


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