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Job ID: 145400

Director of Student Services (4576U) - CED (Master of Real Estate Development & Design)
University of California Berkeley

Date Posted Aug. 11, 2020
Title Director of Student Services (4576U) - CED (Master of Real Estate Development & Design)
University University of California Berkeley
Berkeley, CA, United States
Application Deadline Open until filled
Position Start Date Available immediately
  • Director/Manager
  • Student Services

Director of Student Services (4576U) - CED (Master of Real Estate Development & Design)

About Berkeley

At the University of California, Berkeley, we are committed to creating a community that fosters equity of experience and opportunity, and ensures that students, faculty, and staff of all backgrounds feel safe, welcome and included. Our culture of openness, freedom and belonging make it a special place for students, faculty and staff.

The University of California, Berkeley, is one of the world's leading institutions of higher education, distinguished by its combination of internationally recognized academic and research excellence; the transformative opportunity it provides to a large and diverse student body; its public mission and commitment to equity and social justice; and its roots in the California experience, animated by such values as innovation, questioning the status quo, and respect for the environment and nature. Since its founding in 1868, Berkeley has fueled a perpetual renaissance, generating unparalleled intellectual, economic and social value in California, the United States and the world.

We are looking for equity-minded applicants who represent the full diversity of California and who demonstrate a sensitivity to and understanding of the diverse academic, socioeconomic, cultural, disability, gender identity, sexual orientation, and ethnic backgrounds present in our community. When you join the team at Berkeley, you can expect to be part of an inclusive, innovative and equity-focused community that approaches higher education as a matter of social justice that requires broad collaboration among faculty, staff, students and community partners. In deciding whether to apply for a position at Berkeley, you are strongly encouraged to consider whether your values align with our Guiding Values and Principles, our Principles of Community, and our Strategic Plan.

Application Review Date

The First Review Date for this job is: 8/24/20

Departmental Overview

College/Program Overview

CED is comprised of faculty, students and staff with an impressive set of backgrounds and talents. We believe in the importance of supporting an inclusive environment that values community and builds its strength from a diversity of views and expertise. There are approximately 55 faculty, 1000 undergraduate and graduate majors, and approximately 45 total staff. The college budget is approximately $23M. The College of Environmental Design (CED) is a multifaceted academic unit, with three departments (architecture, city & regional planning, and landscape architecture & environmental planning); undergraduate, professional graduate and doctoral programs; a suite of highly regarded summer design institutes; widely recognized environmental design archives; extensive computing and fabrication facilities; several administrative and student affairs departments; and a building with auditoria, classrooms, studios, labs, research centers, library, and a cafe.

MRED + D program overview

The world's population is rapidly urbanizing. Demand for real estate professionals who have expertise in both traditional aspects of urban real estate as well as design, is increasing, particularly given challenges such as sea level rise, climate change, shortages of affordable housing, and the need for transit-oriented development. For these reasons, the Interdisciplinary Graduate Certificate in Real Estate (IGCRE) was established recently and now serves 40 certificate students who are enrolled in a variety of UC Berkeley graduate professional degrees. The Master of Real Estate Development + Design (MRED+D) is stand-alone degree that attracts students from within the U.S. and from other countries. The program is primarily designed for students who are between 5-10 years into their careers, and contemplating a major promotional opportunity. The program will provide these individuals with the tools and expertise to specialize in this rapidly evolving field. Enrollment is currently 30 students and will gradually increase each year to reach a proposed enrollment of 40 within three years.


Within the MRED +D Graduate program the Director of Student Services will provide and make recommendations over the following areas:
  • Academic Advising: Applying advanced academic advising concepts and experience, provides advice and assistance to students on all aspects of their academic experience in the MRED+D program, including progression and requirement matters. Identifies and refers for resolution intricate student issues/grievances such as alleged discrimination, complex grade dispute issues, ASE issues/grievances, workload and GSI exceptions and students' personal crises. Advises students and faculty on CED and university policies and procedures; reviews students' progress and advises students and faculty on requirements for degree/program completion; identifies students with progression problems and recommends interventions; consults on curriculum planning in collaboration with Faculty Director, Executive Director, and faculty.
  • Recruitment and Admissions: Plans and implements outreach programs with specifically targeted populations and institutions using traditional and Internet-based methods, including social media; advises prospective applicants on necessary academic preparation and appropriateness of program as it pertains to the prospective applicant's goals; utilizing in-depth knowledge of the program's admissions criteria, helps rank applicants for admissions; evaluates domestic and international transcripts for degree eligibility; initiates and arranges student recruitment visits to Berkeley. Organizes financial recruitment packages and advises students on financial aid options on campus and extra-mural fellowship opportunities. Coordinates and provides support for admissions meetings.
  • Student Conduct: Responsible for interpreting campus policies and advising students and faculty on student conduct, student grievances, disputes, and issues regarding discrimination.
  • Assists in planning and implementing complex, high-visibility student events. Program Evaluation: Assists in collection and reporting of data for program evaluations and academic outcomes. Participates in program evaluation by various methods including surveys of students and alumni. Utilizing advanced expertise of course content, facilitates new course approval through interaction with the Coordination of College Policy, Academic Senate, or similar organization. Analyzes the consequences of program policies and recommends new or changed policies. Advises program directors on the formulation of program policy for areas needing clarification and solutions. Coordinates, reviews and advises faculty director and faculty on transferability and applicability of non-UC Berkeley courses and/or courses on campus within or outside of the program that may affect ongoing requirements. Based upon review of course evaluations and trends in the field, advises chair/dean and faculty on curriculum development and modification.

The following values inform all efforts of CED Student Advising:
  • Student Success: Above all, we dedicate ourselves to maximizing student potential and to helping students succeed in their university experiences. We encourage students to explore their minds and their hearts, challenge them to do their best work, and help them realize their talents and passions and achieve their goals. Equity & Inclusion: We are committed to creating an inclusive environment in which any individual or group can be and feel welcomed, respected, supported and valued. We aspire to provide fair treatment, access, opportunity, and advancement for all students and to identify and eliminate barriers that prevent the full participation of all. Health & Well-Being: We collaborate with campus partners to keep our CED community healthy by helping students balance the physical, intellectual, emotional, social, occupational, spiritual and environmental aspects of life. Advising Excellence: In all that we do, we strive to deliver personalized advising services of the highest quality. We seek to continuously educate ourselves on developments in our field and to evaluate, improve, and streamline our services to support students in obtaining the best education and experience possible.

Please visit for more information on Advising at Berkeley.

Required Qualifications
  • Advanced knowledge of and experience with advising and counseling techniques. Interpersonal skills. Multicultural competencies; ability to work with diverse populations. Proven track-record with graduate level recruiting and yield strategies. Excellent skills in judgment, problem identification, reasoning, and developing solutions. Excellent written and verbal interpersonal communication skills. Skills in monitoring/assessing people, including social perceptiveness. Highly organized self-starter who works well autonomously and collaboratively. Ability to multi-task, manage competing priorities of day-to-day operations and project work, while paying attention to detail and not losing sight of the big picture. Proficiency with Microsoft Office Suite, including Word, Excel, and PowerPoint. Bachelor's degree in related area and/or equivalent experience/training.

Preferred Qualifications
  • Knowledge of University and departmental policies and procedures involved in risk assessment and evaluating the likelihood of consequences. Experience with using databases such as Microsoft Access, a plus. Master's Degree in related field preferred. Knowledge of campus-specific computer application programs, such as UC Berkeley's SIS/Campus Solutions and other systems. Technologically savvy, basic visual communication skills (image editing, graphic design), and social media marketing experience a plus.

Salary & Benefits

For information on the comprehensive benefits package offered by the University visit:

*The salary designated for this position is $60,800 - $88,500; However, salary is commensurate with experience.

Conviction History Background

This is a designated position requiring fingerprinting and a background check due to the nature of the job responsibilities. Berkeley does hire people with conviction histories and reviews information received in the context of the job responsibilities. The University reserves the right to make employment contingent upon successful completion of the background check.

Mandated Reporter

This position has been identified as a Mandated Reporter required to report the observed or suspected abuse or neglect of children, dependent adults, or elders to designated law enforcement or social service agencies. We reserve the right to make employment contingent upon completion of signed statements acknowledging the responsibilities of a Mandated Reporter.

Equal Employment Opportunity

The University of California is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. For more information about your rights as an applicant see:
For the complete University of California nondiscrimination and affirmative action policy see:

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