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Job ID: 166096

Engineer, Network
Austin Community College District


Date Posted Aug. 30, 2021
Title Engineer, Network
University Austin Community College District
Austin, TX, United States
Department
Application Deadline Open until filled
Position Start Date Available immediately
 
 
  • Professional Staff
  • Information Technology
 
 

Job Number 2108018

Engineer, Network

Closing Date: 09/10/2021

Take me to ACC’s online application.

Position Information

Location

Service Center

Hours

Typically Monday – Friday 8 am to 5 pm

Salary

Professional 5/125 ($59,830.00 – $85,471.00)

FLSA Status

Exempt

Reports To

Director, Network Engineering

Criminal Background Check

Pre-employment criminal background checks are required for all Staff and Faculty positions. Pre-employment urinalyses drug screens are also required for all top candidates considered for positions in ACC’s College Police department.

College Profile

Austin Community College (ACC) is a public two-year institution that serves a diverse population of approximately 41,000 credit students each fall and spring semester. We embrace our identity as a community college as reflected in our mission statement. We promote student success and community development by providing affordable access, through traditional and distance learning modes, to higher education and workforce training, including appropriately applied baccalaureate degrees, in our service area.

As a community college committed to our mission, we seek to recruit and retain a workforce that:

Reflects the diversity of our community.

Values intellectual curiosity and innovative teaching.

Is attracted by the college mission to promote equitable access to educational opportunities.

Cares about student success and collaborates on strategies to facilitate success for underrepresented populations.

Welcomes difference and models respectful interaction with others.

Engages with the community both within and outside of ACC.

Our Mission

The Austin Community College District promotes student success and community development by providing affordable access, through traditional and distance learning modes, to higher education and workforce training in its service area.

For more information, see http://www.austincc.edu/about-acc/mission-statement.

Commitment to Equity and Inclusion

ACC is committed to the ongoing systemic changes needed to ensure the increased recruitment, inclusion, retention, and completion of historically underserved and underrepresented populations. Through continual strategic community engagement and professional development of administrators, faculty, staff, and students, the college demonstrates its dedication to fostering a culture and climate for equitable outcomes.

As an open-access and low-cost institution, ACC is proud to serve a diverse student body. Dedicated faculty members are excellent professors who help students achieve their educational goals and are sensitive to the diverse cultures and socio-economic backgrounds of our students. The College values and is committed to equity, diversity, and inclusion throughout the College community.

General Statement of Job

To maintain, configure, support, and administer Austin Community College (ACC) voice/video/data network systems and equipment; provide professional-level network support functions, and customer assistance services for complex issues.

Description of Duties and TasksEssential duties and responsibilities include the following. Other duties may be assigned.

Configures, maintains, supports, and administers WAN/LAN components, hardware, and software.

Monitors network connections, and assures the network operability and security; monitors bandwidth and connectivity status of network devices; assures system stability, accessibility and proper configuration of assigned technical systems and components.

Performs troubleshooting support to diagnose complex system problems; analyzes hardware and software functionality; identifies, locates, resolves, and repairs problems within scope of authority.

Monitors network environment; resolves configuration and connectivity issues, and other traffic, security, and access problems; checks network for operating efficiency, makes corrective adjustments; sets up and repairs network hardware as required.

Analyzes problems and implements solutions according to department guidelines and procedures.

Tests new software code releases, evaluates new technology, and assess compatibility and integration options with existing equipment and operating systems.

Reports technical problems which need to be addressed by improved policies and procedures.

Provides technical support, training, and assistance to technical staff; trains users on software applications usage and configuration issues.

Collects technical and administrative information and compiles data for reports.

KnowledgeMust possess required knowledge and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed.

WAN’s and LAN’s technologies and protocols.

Networked systems access and security guidelines and procedures.

Network performance tuning and troubleshooting techniques.

Current trends and information sources for managing network systems.

Project planning and management principles.

System and disaster backup and recovery procedures and techniques.

SkillsMust possess required skills and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed.

Accountable for inventory/property management.

Installing, maintaining, modifying, and upgrading network software and hardware.

Assessing and prioritizing multiple tasks, projects, and demands.

Maintaining confidentiality of work-related information and materials.

Establishing and maintaining effective working relationships.

Assessing network support needs and developing and promoting effective solutions.

Maintaining an established work schedule.

Effectively using interpersonal and communications skills, including tact and diplomacy.

Effectively using organizational and planning skills, including attention to detail and follow-through.

Technology Skills

Use a variety of spreadsheet, word processing, database, and presentation software.

Administration of network devices using Cisco IOS network operating systems.

Required Work Experience

Two years related work experience.

Preferred Work Experience

Three years work experience in an enterprise networking environment.

Required Education

Associate degree. Four years of related work experience may substitute for the degree. Experience used here cannot be used again to meet the experience requirement or for placement purposes. Please note that the college reserves the right to amend these terms of substitution at any time.

Preferred Education

Bachelor’s degree

Special RequirementsLicenses/Certifications; Other

Valid Texas Driver’s License and reliable transportation for local Austin area travel.

Other Preferred Qualifications

Cisco Certified Network Associate (CCNA) certification

Physical Requirements

Work is performed in a standard office or similar environment.

Subject to standing, walking, sitting, bending, reaching, pushing, and pulling.

Occasional lifting of objects up to 50 pounds.

Safety

Work safely and follow safety rules. Report unsafe working conditions and behavior. Take reasonable and prudent actions to prevent others from engaging in unsafe practices.

ACC Benefits Overview

Full-time Faculty and Staffing Table employees who work in full-time and/or part-time positions at the College are eligible for ACC medical benefits effective the first of the month after their first 60 days of employment. Benefits include medical, dental, life insurance, short and long term disability, retirement plans and AD&D.
ACC does not participate in Social Security. ACC participates in the Teacher Retirement System of Texas (TRS) and the Optional Retirement Program (ORP-Faculty Only). Part-time and Hourly employees participate in the ACC Money Purchase Plan (ACCMPP) as a retirement program required by Federal law.

Disclaimer

The above description is an overview of the job. It is not intended to be an all-inclusive list of duties and responsibilities of the job, nor is it intended to be an all-inclusive list of the skills and abilities required to do the job. Duties and responsibilities may change with business needs. ACC reserves the right to add, change, amend, or delete portions of this job description at any time, with or without notice. Employees may be required to perform other duties as requested, directed, or assigned. In addition, reasonable accommodations may be made by ACC as its discretion to enable individuals with disabilities to perform the essential functions.

Austin Community College provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics.

As required by the US Department of Education, employees are required to report violations under the Title IX and, under the Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act (Clery Act), select individuals are required to report crimes. If this position is identified as a Campus Security Authority (Clery Act), you will be notified, trained, and provided resources for reporting.


 
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