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Job ID: 236118

Technician, Telecommunications
Austin Community College

Date Posted May 15, 2024
Title Technician, Telecommunications
University Austin Community College
Austin, TX, United States
Department Facilities
Application Deadline Open until filled
Position Start Date Available immediately
  • Classified Staff
  • Information Technology

Technician, Telecommunications

Austin Community College

Job Posting Closing Times: Job postings are removed from advertising at 12:00 A.M. on the closing date e.g., at midnight on the day before the closing date.

If you are a current Austin Community College employee, please click this link to apply through your Workday account.

Austin Community College is a public two-year institution that serves a multicultural population of approximately 41,000 credit students each Fall and Spring semester. We embrace our identity as a community college, as reflected in our mission statement. We promote student success and community development by providing affordable access, through traditional and distance learning modes, to higher education and workforce training, including appropriate applied baccalaureate degrees, in our service area.

As a community college committed to our mission, we seek to recruit and retain a workforce that:

  • Values intellectual curiosity and innovative teaching
  • Is attracted by the college's mission to promote equitable access to educational opportunities
  • Cares about student success and collaborates on strategies to facilitate success for populations including; first generation college students, low-income students, and students from underserved communities.
  • Focused on student academic achievement and postgraduate outcomes
  • Welcomes difference and models respectful interaction with others
  • Engages with the community both within and outside of ACC

Job Posting Title:
Technician, Telecommunications

Job Description Summary:
To provide for the installation and maintenance of Austin Community College Districts low voltage data and security cabling infrastructure and equipment.

Job Description:

Description of Duties and Tasks

1) Installs, troubleshoots, and repairs telecommunications equipment and data/voice cabling including computer and telephone lines, cabling for fiber optic and cable TV, Ethernet switches, and battery packs; installs, programs, and moves telephones.
2) Responds to Help Desk, Information Technology and/or supervisor requests; repairs or resolves telecommunications problems; services telecommunications equipment both on and off campus.
3) Documents and maintains all Telecom closets and equipment rooms including labeling telephone, computer or cabling equipment, and cleaning and securing all closets/rooms.
4) Constructs or builds any racks, cable trays, or equipment as required.
5) Orders parts, controls inventory, and updates work order information.
6) Schedules telephone and data repairs and orders.
7) Installs Voice over IP (VoIP) equipment.
8) Works with vendors to identify issues and determine proper resolution.


* Networked systems access and security guidelines and procedures.
* Digital transmission, hierarchy, and media.
* Telecommunications technology and equipment.
* Telecommunications cabling standards and requirements.
* Wiring, telephones, and data communications equipment.
* Knowledge of Voice over IP systems troubleshooting.
* Installation and repair processes for communications equipment and cabling.
* Troubleshooting methods and testing devices.
* Cable plant construction and cable splicing.
* Schematics and blueprints.


* Accountable for inventory/property management.
* Make recommendations that impact the budget.
* Maintaining an established work schedule and providing on-call assistance, including nights, weekends, and/or holidays.
* Effectively using interpersonal and communications skills including tact and diplomacy.
* Effectively using organizational and planning skills with attention to detail and follow-through.
* Installing and maintaining telecommunications equipment and cabling.
* Responding to requests and resolving telecommunications problems.
* Maintaining telecom closets and equipment room.
* Reading floor plans, blueprints, schematics, and other technical drawings.
* Ordering parts and controlling inventory.
* Maintaining confidentiality of work-related information and materials.
* Establishing and maintaining effective working relationships.

Technology Skills

* Use a variety of spreadsheet, word processing, database, and presentation software.
* Use and knowledge of various cable testing equipment to include, LAN analyzer, cable tester and OTDR.

Required Work Experience

* Two years related work experience.

Required Education

* High school diploma or educational equivalent.

Special Requirements

* Valid Texas Driver's License

Physical Requirements

* Work is performed in a variety of settings.
* Subject to standing, walking, sitting, bending, reaching, pushing, and pulling, and at times subject to stooping, crawling, and climbing.
* May need to lift heavy objects of up to 50 pounds.
* May be exposed to a variety of temperatures, noise, moving mechanical parts, or chemicals.
* Specific vision abilities may include close vision, distance vision, color vision, and ability to focus.


* Work safely and follow safety rules. Report unsafe working conditions and behavior. Take reasonable and prudent actions to prevent others from engaging in unsafe practices.

Salary Range

$50,681 - $63,351

Number of Openings:

Job Posting Close Date:
May 28, 2024

Clery Act

As required by the US Department of Education, employees are required to report violations under Title IX and, under the Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act (Clery Act), select individuals are required to report crimes. If this position is identified as a Campus Security Authority (Clery Act), you will be notified, trained, and provided resources for reporting.


The above description is an overview of the job. It is not intended to be an all-inclusive list of duties and responsibilities of the job, nor is it an all-inclusive list of the skills and abilities required to do the job. Duties and responsibilities may change with business needs. ACC reserves the right to add, change, amend, or delete portions of this job description at any time, with or without notice. Employees may be required to perform other duties as requested, directed, or assigned. In addition, reasonable accommodations may be made by ACC at its discretion to enable individuals with disabilities to perform essential functions of the job.

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