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Under limited supervision, provides excellent customer service, greets patients, inputs and/or verifies patient information, responds to patient inquiries, and schedules/confirms appointments. May perform financial functions (collects payment, conducts daily batch reconciliation) and provides administrative support. Performs other related duties to assist in the management of the department. Performs other related duties to assist in the management of the department.  Provides leadership to fellow staff members.

Minimum Required Experience, Education, Background, And Certifications/Licenses

High School degree/equivalency and 3-5 years of job related experience.  In depth knowledge of dental/medical software, codes, Microsoft Office and dental terminology.  Excellent communication and customer service skills.

Additional Preferred Experience, Education, etc. 

Experience with special needs population preferred. Ability to work with patient’s parents, guardians, and care givers. Excellent written and oral communication skills. Should be a team player, self-motivated, well organized and have the ability to manage his/her time efficiently.