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REPRESENTATIVE DUTIES

The following duties are typical for this classification. Incumbents may not perform all of the listed duties and/or may be required to perform additional or different duties from those set forth below to address business needs and changing business practices.

• Provide one-on-one or group tutoring sessions to students enrolled in academic courses.
• Assist students in understanding and mastering course content, including concepts, theories, and problem-solving techniques.
• Help students develop effective study strategies and time management skills.
• Evaluate students' strengths and weaknesses to tailor tutoring sessions to their specific needs.
• Clarify complex topics, provide additional explanations, and assist students in formulating responses to questions.
• Provide strategies and techniques for understanding and preparing for assignments, prompts, and exams.
• Foster a positive and supportive learning environment for students to become independent learners and thinkers.
• Monitor students' progress and provide feedback to help them track their improvement.
• Collaborate with faculty to ensure tutoring sessions are in alignment with course objectives.
• Stay up to date with the curriculum and materials used in the tutored courses.
• Maintain accurate records of tutoring sessions, student attendance, and progress.
• Follow District and college policies and procedures, including maintaining confidentiality of student information.
• Participate in tutor training programs and professional development activities as required.
• Perform related duties as required.

QUALIFICATIONS

Knowledge of:

• Strong organizational skills to keep track of tutoring sessions and student progress.
• Strong knowledge and understanding of the subject(s) being tutored.
• Instructional technologies and online tutoring platforms.
• Diverse academic, socioeconomic, cultural, disability, and ethnic backgrounds of community college students.
• Interpersonal skills using tact, patience, and courtesy.
• Techniques to facilitate effective interaction with people on an individual or group basis.

Ability to:

• Demonstrate excellent communication and interpersonal skills.
• Explain complex concepts in a clear and concise manner.
• Abide by all confidentiality practices required by department, state, and federal policies, laws, rules, and regulations, including FERPA and ADA.
• Communicate clearly and concisely, both orally and in writing in English; use correct English usage, grammar, spelling, punctuation, and vocabulary; understand and follow oral and written directions in English; listen actively and effectively.
• Develop, maintain, and foster effective working relationships involving interactions and communications with a variety of individuals and/or groups from diverse backgrounds on a regular, ongoing basis.
• Interact extensively with and respond to requests and inquiries from students, faculty, staff, and public; effectively present information to students, staff, or the public; provide excellent customer service.
• Demonstrate patience and empathy when working with students of diverse backgrounds and learning styles; work with and exhibit sensitivity to and understanding of the varied racial, ethnic, cultural, sexual orientation, academic, socio-economic, and disabled populations of community college students.
• Work effectively under pressure with frequent interruptions and a high degree of public contact on a variety of tasks concurrently while meeting established deadlines and changing priorities.
• Exercise good judgment, discretion, and personal initiative in resolving situations, according to established policies and procedures; use sound judgment in recognizing scope of authority.
• Report to work on a regular and consistent basis, as scheduled, to assigned job.
• Maintain the cleanliness, safety, and organization of assigned area; ensure adherence to safe work practices and procedures; monitor activities in assigned area and enforce policies for proper use and behavior.
• Attend and participate in trainings, meetings, workshops, and conferences; attend and participate in diversity, equity, and inclusion trainings and events; maintain compliance with online coursework and other mandatory trainings and certifications as directed by supervisor.

EDUCATION AND EXPERIENCE QUIDELINES

• AA degree in the subject area or a related field or a current student within SOCCCD. Prior tutoring or teaching experience is preferred, but not always required.
• For Saddleback/Irvine Valley College students, please attach an unofficial transcript, statement of interest specifying the subject you are interested in tutoring, and faculty recommendation letter. Resume and cover letter are optional.
• For non-Saddleback/Irvine Valley College students, please attach transcript, statement of interest specifying the subject you are interested in tutoring, letter of recommendation, and resume.