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Job ID: 210769

Director of Financial Aid, Division of Student Success and Retention
Kean University

Date Posted May 12, 2023
Title Director of Financial Aid, Division of Student Success and Retention
University Kean University
Union, NJ, United States
Application Deadline Open until filled
Position Start Date Available immediately
  • Director/Manager
  • Financial Aid

External Applicant Instructions

  • Please upload your resume/CV for automatic population of information to your Kean application.

  • Your contact information, work experience and education will be automatically filled in. Please review all fields - you will need to verify that the data is accurate.

  • In the “My Experience” section, you will find a resume/CV upload option where you can submit your cover letter and any other supporting documents you may wish to submit.


Division of Student Success and Retention

Director of Financial Aid

The Office of Financial Aid at Kean University is committed to helping students navigate and understand financial aid processes and provides financial counseling, coordinates financial aid awards and makes aid application and program information available to students and their families. In an effort to combine student-centered support services, the Office of Financial Aid will be realigned and moved under the Division of Student Success and Retention this summer. With this restructuring, our committed team of Financial Aid professionals will continue to work in partnership with other members of the Kean community to provide students and their families with information on all available financial aid options and support them in securing financial aid from enrollment to graduation.

The Director of Financial Aid (Director 2) reports to the Assistant Vice President in the Division of Student Success and Retention and is responsible for the administration of federal, state and institutional funds in accordance with federal and state compliance guidelines and institutional policies and procedures. As the senior manager in the Office of Financial Aid, the Director is responsible for the administration and management of the Office, including oversight of the entire financial aid operation and is responsible for a budget of over $137 million in federal, state, and institutional funds.  It is essential that the Director ensures efficient and effective customer service and student support services.  

The Director of Financial Aid will be part of a team focused on providing student-centered support and will have the opportunity to shape the structures and processes that support students in accessing financial services. The Director will be a key leader within the Division of Student Success and Retention and must work in collaboration with others across divisions and offices to provide essential student support services and customer service excellence to prospective and current Kean University students, families and alumni. This position requires travel and a flexible schedule including evening and weekend hours.


Qualifications: Bachelor’s degree from an accredited college and four years of progressively responsible management experience in the administration of student aid programs in an agency or institution of higher education is required, preferably within the state of New Jersey. A Master’s degree in a related field, a minimum of five years of professional experience as an administrator in a financial aid office in an institution of higher education and Colleague experience is preferred. Candidates bilingual in English and Spanish are encouraged to apply. Excellent written and oral communication skills are essential.


Candidacy review begins immediately and continues until appointment is made.  Please submit your cover letter, resume/CV and contact information for three professional references. Official transcripts are required prior to the starting date of employment.


Attention current Kean University employees (including part-time Student Assistants, Graduate Assistants, Academic Specialists and Adjuncts): Please apply via the internal career site to ensure consideration as an internal candidate. To apply internally, please log into your Workday account and select the Career icon on your homepage to view available positions.


Additional Information

As a condition of employment, external candidates are required to provide proof of COVID-19 vaccination prior to their start date. If you are unable to be vaccinated against COVID-19 for medical or religious reasons, you may submit a request for an exemption.  All employees are expected to follow the University's current health and safety protocols for COVID-19 and any procedures/protocols created through additional correspondence.


Kean University complies with the New Jersey First Act (Senate Bill No. 1730, P.L. 2011, Chapter 70). Any individual newly hired by Kean University will be required to abide by this law and establish a principal residence in New Jersey. New employees will have a full 365 days to establish such residence, from the effective date of hire.


In compliance with the Americans with Disabilities Act (ADA), if you have a disability and would like to request an accommodation in order to apply for a position, please refer to Section III.A. of our Reasonable Accommodations Policy & Procedures.  


Diversity & Non-Discrimination Statement

Kean University is committed to establishing and maintaining a diverse campus community through inclusive excellence and equal opportunity.  Kean’s commitment to access and equity is designed to prepare each graduate to not only thrive, but climb higher in a diverse world.  As an affirmative action, equal opportunity institution we work to support a campus-wide agenda to foster a community that both values and promotes the diversity and equity of all students, faculty, staff, administrators, and beyond.


EEO/AA Statement

Kean University is an Equal Opportunity/Affirmative Action/Veterans/Disability Employer.

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