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Job ID: 186207

Senior Staff Assistant, Student Accounts
University at Buffalo, The State University of New York

Date Posted May 24, 2022
Title Senior Staff Assistant, Student Accounts
University University at Buffalo, The State University of New York
Buffalo, NY, United States
Department Student Accounts
Application Deadline Open until filled
Position Start Date Available immediately
  • Classified Staff
  • Fiscal Services

Position Summary
The Student Accounts department at the University at Buffalo is seeking a
Senior Staff Assistant to handle various reporting duties.

The selected candidate will perform a variety of duties to include:

Data Custodian- Receive and coordinate requests for access to Student Financials information; Maintain and monitor security access list for internal/external users; modify role or row access as needed; troubleshoot access issues
Create and utilize queries and reports in order to provide data for surveys, ad hoc requests, and departments.
Understand and become a subject matter expert of our third party vendor, Nelnet.
Troubleshooting issues
Payment Plan oversight
Train new Student Financials users depending on their role in PeopleSoft
Service Indicator (holds) management within PeopleSoft
Analysis of holds on accounts in order to make decisions
Cross train on key tasks within the office- billing, communications, fee assessment, item type creation, upgrade testing, late fees.

The university seeks to recruit and retain a diverse workforce as a reflection of our commitment to serve the diverse people of Buffalo, to maintain the excellence of the university and to offer our students richly varied disciplines, perspectives and ways of knowing and learning.

Working at UB comes with benefits that exceed salary alone. There are personal rewards including comprehensive health and retirement plan options. We also focus on creating and sustaining a healthy mix of work, personal and academic pursuit – all in an effort to support your work-life effectiveness. Visit our benefits website to learn about our benefit packages.

About The University at Buffalo
The University at Buffalo (UB) #ubuffalo is one of America’s leading public research universities and a flagship of the State University of New York system, recognized for our excellence and our impact. UB is a premier, research-intensive public university dedicated to academic excellence. Our research, creative activity and people positively impact the world. Like the city we call home, UB is distinguished by a culture of resilient optimism, resourceful thinking and pragmatic dreaming that enables us to reach others every day. Visit our website to learn more about the University at Buffalo.

As an Equal Opportunity / Affirmative Action employer, the University at Buffalo will not discriminate in its employment practices due to an applicant’s race, color, religion, sex, sexual orientation, gender identity, national origin and veteran or disability status.

Minimum Qualifications
Bachelor’s degree required, preferably in business, finance, accounting or a related field.
Two or more years of related experience in a financial setting (i.e. billing, collections, accounting, financial aid, finance, or budget).
Proven ability to work in an environment controlled by federal, state, and/or institutional guidelines.
Excellent communication (oral and written) and interpersonal skills.
Computer literate in Microsoft office software, particularly Excel and Access applications.

Preferred Qualifications
·Experience with PeopleSoft
Reporting and query knowledge

Please reference in your cover letter when
applying for or inquiring about this job announcement.

Contact Information

Please see the job description for contact details
pertaining to this university job announcement.


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