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Job ID: 173514

Specialist, Custodial Operations Support
Austin Community College District

Date Posted Nov. 30, 2021
Title Specialist, Custodial Operations Support
University Austin Community College District
Austin, TX, United States
Application Deadline Open until filled
Position Start Date Available immediately
  • Classified Staff
  • Facilities/Maintenance/Transportation

Austin Community College is a public two-year institution that serves a diverse population of approximately 41,000 credit students each Fall and Spring semester.  We embrace our identity as a community college as reflected in our mission statement.  We promote student success and community development by providing affordable access, through traditional and distance learning modes, to higher education and workforce training, including appropriate applied baccalaureate degrees, in our service area.
As a community college committed to our mission, we seek to recruit and retain a workforce that:

  • Reflects the diversity of our community
  • Values intellectual curiosity and innovative teaching
  • Is attracted by the college mission to promote equitable access to educational opportunities
  • Cares about student success and collaborates on strategies to facilitate success for under-represented populations
  • Welcomes difference and models respectful interaction with others
  • Engages with the community both within and outside of ACC

*Commitment to Equity and Inclusion*_

ACC is committed to the ongoing systemic changes needed to ensure the increased recruitment, inclusion, retention, and completion of historically underserved and under represented populations. Through continual strategic community engagement and professional development of administrators, faculty, staff, and students, the college demonstrates its dedication to fostering a culture and climate for equitable outcomes.

As an open access and low-cost institution, ACC is proud to serve a diverse student body. Dedicated faculty members are excellent professors who help students achieve their educational goals and are sensitive to the diverse cultures and socio-economic backgrounds of our students. In 2017 our faculty adopted a Statement of ACC Faculty Values. This Statement affirms that ACC’s faculty members value collaboration, service, agency, scholarship, inclusion, and teaching, all of which attest to our commitment to equity, diversity, and inclusion at the heart of our mission.

Job Posting Title:
Specialist, Custodial Operations Support

Job Description Summary:
To provide administrative and operations support for college custodial services within an assigned region.

Job Description:

Description of Duties and Tasks

1) Supports the day-to-day operations of the custodial services operations at Austin Community College within assigned region.
2) Schedules and tracks training for custodial staff in assigned region.
3) Schedules meetings, assists in ongoing scheduling of custodial staff for daily work schedules as well as for special events, arranges for substitutes as needed, and dispatches staff for emergency requests; also assists in scheduling of seasonal cleanings; may also disseminate information at staff meetings or shift changes.
4) Trains custodial staff in assigned region as needed.
5) Arranges laundry pick-up for assigned campuses and departments.
6) Schedules, monitors, and maintains records of ongoing quality inspections to assist in the quality control efforts of the college’s custodial program following established guidelines; may assist in conducting inspections regarding services, storing of supplies, and maintenance and repair of equipment to support completion of work assignments.
7) Orders, maintains, and stores a sufficient quantity of cleaning supplies and assures the supplies at other locations are stored in a safe, secure, and orderly manner according to guidelines and reporting deviations from those guidelines to the manager in a prompt, timely manner.
8) Periodically inspects custodial equipment, tests equipment to assure the equipment is in working order, arranges timely repair of equipment, and recommends replacement of equipment as needed to manager.
9) Gathers information regarding accidents/incidents, compiles findings, and submits report along with recommendations for improvement to manager and any other entity within the college with a need-to-know.
10) Reports safety hazards or situations to appropriate college personnel.
11) Issues equipment and other work-related technology/work gear maintaining a log of checking in/out.
12) Maintains records and written policies and procedures for custodial operations, keeps informed of changes in regulations that affect custodial operations, and notifies the manager so that potential changes can be reviewed and implemented by the college.
13) Works with Campus Managers to insure setups are done for meetings and special events.


  • Familiar with safety equipment, supplies, and gear along with regulations for the custodial care field.
  • Familiar with using workplace technical tools and technology such as Pancomp, Data Know How, and iPads.
  • Familiarity with computerized systems and data processing relevant to the needs and level of this position.
  • Awareness of and sensitivity to issues relating to a diverse student body.
  • Principles and practices associated with Servant-Leadership.


  • Effective team interfacing skills and a customer-orientation when working with diverse students, faculty, administration, vendors, or community.
  • Effective planning, scheduling, organizing, communication (both verbally and in writing), problem-solving, and interpersonal skills including use of initiative, tact, and discretion, as well as the ability to meet deadlines.
  • Maintaining an established and flexible work schedule.
  • Ability to maintain confidentiality of work-related information.
  • Ability to follow instructions and multi-task.

Technology Skills

  • Use a variety of spreadsheet, word processing, database, and presentation software.
  • Use of hand-held devices and custodial technology.

Required Work Experience

  • Two years related work experience.

Preferred Work Experience

  • Custodial experience in an educational setting.

Required Education

  • High school diploma or educational equivalent.

Special Requirements

  • Valid Texas Driver’s License and reliable transportation for travel between multiple campus locations.

Other Preferred Qualifications

  • Understanding of the Pancomp mobile tracking system and the Data Know How detailed work assignment system.
  • Experience working with both internal and external customers.

Physical Requirements

  • Subject to standing, walking, sitting, bending, reaching, pushing, and pulling, and at times subject to stooping, crawling, and climbing.
  • Work is performed in a variety of settings.
  • Routine exposure to hazardous chemicals, inclement weather, and/or varying temperatures.
  • May need to lift heavy objects of up to 50 pounds and occasionally up to 100 pounds.
  • Able to climb ladders and stars and stand/walk for prolonged periods of time.
  • Able to wear backpack vacuum.


  • Work safely and follow safety rules. Report unsafe working conditions and behavior. Take reasonable and prudent actions to prevent others from engaging in unsafe practices.

Salary Range

$33,982 – $48,545

Reports to Manager, Custodial

Number of Openings:

Job Posting Close Date:
December 13, 2021

*ACC Benefits Overview*_
Full-time faculty and staffing table employees who work in full-time and/or part-time positions at the college are eligible for ACC medical benefits effective the first of the month after their first 60 days of employment. Benefits include medical, dental, life insurance, short- and long-term disability, retirement plans and AD&D.

ACC does not participate in Social Security. ACC participates in the Teacher Retirement System of Texas (TRS) and the Optional Retirement Program (ORP-Faculty and Administrators Only). Part-time and Hourly employees participate in the ACC Money Purchase Plan (ACCMPP) as a retirement program required by federal law.

*EEO Statement*_
The Austin Community College District is an Equal Opportunity Employer advancing inclusive excellence. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, political affiliation or other protected categories.

*Clery Act*_
As required by the US Department of Education, employees are required to report violations under the Title IX and, under the Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act (Clery Act), select individuals are required to report crimes. If this position is identified as a Campus Security Authority (Clery Act), you will be notified, trained, and provided resources for reporting.

The above description is an overview of the job. It is not intended to be an all-inclusive list of duties and responsibilities of the job, nor is it intended to be an all-inclusive list of the skills and abilities required to do the job. Duties and responsibilities may change with business needs. ACC reserves the right to add, change, amend, or delete portions of this job description at any time, with or without notice. Employees may be required to perform other duties as requested, directed, or assigned. In addition, reasonable accommodations may be made by ACC as its discretion to enable individuals with disabilities to perform the essential functions.

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