The College of Arts and Sciences at the University at Buffalo is seeking a Windows Scripting Specialist. In this role you will works as part a team to provide scripting expertise, software packaging skills, imaging and end-user support for the Windows desktop and VMWare VDI environments. Core responsibilities will be focused on Windows desktop/server lifecycle support, scripting, and management of Windows 10/11 images and applications using SCCM. This position interfaces with University faculty, staff, business partners and students.
As the Windows Scripting Specialist, you will:
Develop and script various tasks/routines that will be used for automation, provisioning in our desktop and VDI environments, Active Directory user management, SCCM common tasks, file permission compliance, asset management, and business queries.
Carry out responsibilities for the entire desktop and server lifecycle – deploy, inventory, deliver, install, maintain/support, decommission and disposal.
Perform day-to-day second and third level technical support. Provide Windows hardware, software, and network problem diagnosis/resolution for on-site and remote end users.
Collaborate closely with the team to take shared responsibility for the overall duties and obligations, ensuring consistent application of CASet standards and best practices. Contribute cross-functionally with other University departments to represent CAS and CASet.
Write, revise, and edit user and technical reference documentation. Research and translate technical information and procedures into documentation for non-technical and technical users. Maintain documentation quality and accuracy by evaluating and updating documentation as needed.
Focus on professional development and maintain current technical expertise in the rapidly changing technology of microcomputers and their lifecycle management.
Outstanding Benefits Package
Working at UB comes with benefits that exceed salary alone. There are personal rewards including comprehensive health and retirement plan options. We also focus on creating and sustaining a healthy mix of work, personal and academic pursuit – all in an effort to support your work-life effectiveness. Visit our benefits website to learn about our benefit packages.
About The University at Buffalo
The University at Buffalo (UB) is one of America’s leading public research universities and a flagship of the State University of New York system, recognized for our excellence and our impact. UB is a premier, research-intensive public university dedicated to academic excellence. Our research, creative activity and people positively impact the world. Like the city we call home, UB is distinguished by a culture of resilient optimism, resourceful thinking and pragmatic dreaming that enables us to reach others every day. Visit our website to learn more about the University at Buffalo.
University at Buffalo is an affirmative action/equal opportunity employer and, in keeping with our commitment, welcomes all to apply including veterans and individuals with disabilities.
A minimum of an associates degree with 5 years of experience, a combination of degree, certification and experience will be considered in lieu of the experience requirements.
Experience in Windows scripting technologies (PowerShell, VB script, command line, etc.), Windows systems administration and systems implementation and in Active Directory administration and design.
Proven experience with technical desktop support practices, successful SCCM image and package deployment.
Experience supporting VDI/VMWare environment.
Excellent analytical and problem-solving skills to troubleshoot and resolve technical issues.
Knowledge of internet, web, applications, and network security techniques.
Understanding of TCP/IP, Routing, Switching, Firewalls, and other network functionality.
Strong communication skills with the ability to clearly and concisely articulate ideas, solutions, etc.
Proven ability to work independently with minor guidance.
Experience in Windows systems administration and systems implementation and in Active Directory administration and design preferred.
Understanding of higher education institutional, academic, and business interdependencies
Frequently moves computer equipment weighing up to 50 pounds across campus with the assistance of a dolly or cart.
A valid driver’s license to operate a motor vehicle is required or candidate must otherwise demonstrate his/her capacity to meet the transportation requirements of the position.