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Job ID: 226419

Operations Coordinator - Joyce Cummings Center
Tufts University

Date Posted Nov. 29, 2023
Title Operations Coordinator - Joyce Cummings Center
University Tufts University
Medford, MA, United States
Application Deadline Open until filled
Position Start Date Available immediately
  • Coordinator
  • Administrative Support/Services


The Office of Academic Space Management (ASM) coordinates the operation and management of science, engineering, and interdisciplinary spaces on the Medford campus. The Office serves as a resource for the leadership of the School of Arts and Sciences and the School of Engineering when setting priorities for the development and use of research spaces, and directly oversees the operation of the Science and Engineering Center, the Collaborative Learning and Innovation Complex, Barnum Hall, and the Joyce Cummings Center. Additionally, the Office provides advice for the utilization, renovation, and maintenance of the science and engineering laboratory buildings on campus, including 200 Boston Ave., Michael and Pearson Research Building, Halligan Hall, the Psychology Building, Bray Laboratory Building, and the Science and Technology Center.

What You'll Do

The Office of Academic Space Management is seeking an Operations Coordinator who will be primarily responsible for the daily operations and management of the Joyce Cummings Center (JCC).  The Operations Coordinator will handle the below duties:

  • Provides administrative support to the Director. 
  • Manages all front-office responsibilities including ordering supplies as well as managing office equipment and maintenance agreements. 
  • Directly supervises student Office Assistants onsite and works with the SEC Operations Coordinator to recruit, train, and manage student workers in all ASM-managed buildings. 
  • Manages space reservation process in all ASM-managed buildings. 
  • Serves as a liaison to all occupants and users of JCC, providing appropriate administrative support to those departments and programs within the center.
  • Manages card access and key distribution process for the center. 
  • Manages content on the JCC website under the direction of the Director. 
  • Updates and generates content for any informational displays within the complex. 
  • Maintains electronic contact lists for the JCC occupants and regularly distributes operational updates as necessary. 
  • Serves as a direct contact for Tufts Facilities in the regular maintenance of the center including the submission of appropriate work orders. 
  • Serves as a direct point of contact for Tufts Public Safety within the center. 
  • Work station is within a shared office in the JCC, a very busy reception area with frequent interruptions.  
  • Works with an operations team that will be overseen by the Director and include similar positions based at other facilities. 
  • Tthe JCC Coordinator may be asked to provide support at other buildings overseen by the Office of Academic Space Management.

What We're Looking For

Basic Requirements:

  • Knowledge and skills as typically acquired by a high school diploma or GED and 2-3 years of related operations experience a
  • Proficient in Microsoft word and excel
  • Experience with databases, ability to learn new software applications, including the ems reservation system
  • Experience with web page management

Preferred Qualifications:

  • Bachelor’s degree
  • Experience in higher education and/or operations management more than one year experience


Special Work Schedule Requirements:

This is a hybrid role but is expected to be on site most days.

Pay Range

Minimum $26.40, Midpoint $31.40, Maximum $36.40

Salary is based on related experience, expertise, and internal equity; generally, new hires can expect pay between the minimum and midpoint of the range.

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