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Job ID: 236663

Welcome Center Supervisor, School of Dental Medicine
University at Buffalo, The State University of New York

Date Posted May 28, 2024
Title Welcome Center Supervisor, School of Dental Medicine
University University at Buffalo, The State University of New York
Buffalo, NY, United States
Department Clinics
Application Deadline Open until filled
Position Start Date Available immediately
  • Professional Staff
  • Communications/Public Relations
    Administrative Support/Services
The University at Buffalo School of Dental Medicine (SDM) is seeking a Welcome Center Supervisor. This position will report to the Billing Manager. The primary purpose of this position will be to supervise Welcome Center staff. This includes Welcome Center Representatives, Medical Records, Switchboard and Admissions. Additional requirements include performing billing tasks in collaboration with the Billing Supervisor as required. This individual works closely with students, residents, staff and faculty to maintain the efficient effective workflow and operation of the dental clinicals.

Duties and responsibilities will include:
  • Supervise Welcome Center staff.
  • Provide back-up for staff when additional help is required.
  • Oversee insurance eligibility of benefits and coverage.
  • Submission of Medicaid transportation forms.
  • Job-related maintenance of axiUM EHR system.
  • Deliver exemplary customer service by assisting patients to provide a positive experience across the organization.
  • Performs other tasks assigned by clinical operational leadership as needed.

Monday - Friday 8:00 a.m. - 4:30 p.m.

About The University at Buffalo
The University at Buffalo (UB) #ubuffalo is one of America’s leading public research universities and a flagship of the State University of New York system, recognized for our excellence and our impact. UB is a premier, research-intensive public university dedicated to academic excellence. Our research, creative activity and people positively impact the world. Like the city we call home, UB is distinguished by a culture of resilient optimism, resourceful thinking and pragmatic dreaming that enables us to reach others every day. Visit our website to learn more about the University at Buffalo.

University at Buffalo is an affirmative action/equal opportunity employer and, in keeping with our commitment, welcomes all to apply including veterans and individuals with disabilities.

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