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Job ID: 182369

Workday Solutions Analyst
Stevens Institute of Technology


Date Posted Mar. 25, 2022
Title Workday Solutions Analyst
University Stevens Institute of Technology
Hoboken, NJ, United States
Department
Application Deadline Open until filled
Position Start Date Available immediately
 
 
  • Professional Staff
  • Research/Technical/Laboratory
    Information Technology
 
 

Job Description

Position: Workday Solutions Analyst

Manager: Associate Director for Workday Solutions

The Workday Solutions Analyst will provide primary support for Workday at Stevens, including both HCM and Student modules. Responsibilities include business process and security administration support, reporting, and change management. In collaboration with functional areas on campus, this employee will evaluate issues to design and deploy solutions built on the existing platform to meet business needs. The individual in this position must have in-depth knowledge of Higher Education business processes to provide functional areas with effective solutions. The successful candidate will be able to perform research independently and be comfortable leading small and medium-sized groups. It is imperative this candidate has a passion for teamwork and values effective communication. This person will assist colleagues from all academic and administrative units to continually support and enhance Workday functionality. An analytical and problem-solving mindset, creativity, communication, and customer-centricity are key characteristics for this position.

*Responsibilities *

  • Engage functional area users with their Workday enhancement requests and resolve in cooperation with the Workday Solutions team and independent research via Workday Community
  • Lead small and medium-sized working groups on discovery sessions as well as resolution
  • Troubleshoot with functional area and end-users any issues which arise to ensure they are properly investigated, documented, and resolved
  • Coordinate with Workday Solutions team to plan testing and  provide change management for all functional area users leading up to and following the bi-annual Workday releases
  • Create, maintain, and schedule delivery of Workday reports to end users
  • Configure and modify Workday business processes as required based on functionality and business decisions
  • Assist with the management of all Workday security groups
  • Communicate issues, bugs, and configuration problems with Workday Support
  • Develop documentation, guidelines, and training materials for all users of Workday
  • Proactively and continuously pursue professional development and training
  • Perform additional duties as assigned
  • Breakdown of Essential Duties and Responsibilities
  • 60%: Workday operations
  • 30%: Workday optimization
  • 10%: Other duties as assigned in support of overall IT strategic goals

Requirements

  • Bachelor’s degree in an analytical, business, or technology-related field; or equivalent training and experience
  • 2-3; years of professional experience with the Workday platform; experience including Workday Student preferred
  • Confidence in ability to be curious and a self-starter while maintaining expertise in collaboration
  • Energetic, passionate, and self-motivated mindset with a strong desire to excel and flourish in an evolving environment and a commitment to continued self-improvement
  • Strong interpersonal, written, and oral communication skills, and the ability to communicate effectively with both technical and non-technical audiences
  • Strong organizational, prioritization, and planning skills with an ability to work on multiple projects simultaneously and collaboratively with cross-functional units
  • Experience capturing requirements and documenting business processes
  • Ability to analyze business operations and translate business needs into system solutions
  • Sound independent judgment and decision-making
  • Strong analytical and problem-solving skills with high attention to detail

Department
Office of Enterprise Platform and Data Services

General Submission Guidelines:
In order to be considered a candidate for any job at Stevens, you must submit an online application. Please attach a cover letter and resume with each application. Other requirements for consideration may depend on the job.


 
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